Title: Account Solutions Manager Location: FORT WAYNE Indiana US Department: 0.25 Job Description: Description: Partners 1st Federal Credit Union will provide U with a competitive salary, paid illness, vacation, holidays, medical/dental/vision/life insurance, generous 401(k) retirement plan with company matches, tuition reimbursement, weekly pay, and a professional and fun office working environment. Are U willing to provide our members with your enthusiasm for service, integrity to become their trusted financial partner, create and support quality teamwork among staff and able to apply your knowledge, skills and experience with member service and problem solving to accomplish important and meaningful work. This position is for U if you are a proactive, solution-oriented person, with high integrity, a knack for leadership, and are able to work at our Directors Row location, Fort Wayne, IN, full-time, 40 hrs/wk, with a schedule of: Mon-Fri: 8:00am-5:00pm Role Responsible for the daily oversight of Account Solutions activities, including specialized areas such as bankruptcies, foreclosures and charged-off accounts, ensuring all processes comply with credit union policies and regulatory requirements. Assists in developing and implementing collection and loss mitigation procedures, monitors departmental performance, and manages day-to-day operations to support the credit union’s goals and objectives. Major Duties and Responsibilities 50% Directs the Account Solutions team in managing negative accounts and specialized areas to ensure the credit union achieves established goals and objectives related to loss mitigation and member account recovery. Oversees the quality, accuracy, and timeliness of all processes within the department, taking proactive action to resolve issues and improve performance. Additionally, monitors incoming communications from branches and Member Support, ensuring all inquiries and Podium text messages are responded to promptly, accurately, and in alignment with the credit union’s service standards. 35% Handles all aspects of bankruptcies, including account review and follow-up; analyzes and responds to credit bureau disputes; prepares and maintains payment arrangements on charged-off accounts; files estate claims for deceased members; and reviews and processes settlement proposals in accordance with credit union policies and regulatory requirements. Keeps management apprised of all critical issues. 10% Acts as primary backup for Account Solutions Clerk. Performs other duties as assigned. 5% Processes monthly charge offs and sends appropriate notices. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. This role requires behaviors and actions that reflect the credit union's culture, mission, and core values through exceptional service that supports both employees and members. A strong commitment to service excellence and member-focused solutions is essential to the success of this position and the credit union. Requirements: Knowledge and Skills Experience Two to Five years of similar or related experience, including time spent in preparatory positions. Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance. ADA Requirements Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 4-6 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled private office with minimal noise. This position has the ability to do work remotely. Mental and/or Emotional Requirements Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various complicated written and oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Role Description As an Account Manager focused on PBA and Medicare, you'll be at the forefront of delivering seamless client experiences by managing benefit changes, implementing new plans, and ensuring pricing accuracy—all while driving impactful solutions that directly shape business success. You’ll lead key quality assurance initiatives, proactively identify claim discrepancies, and collaborate across teams to streamline processes, making a tangible impact on client satisfaction and operational efficiency. Your expertise will be essential in shaping client strategies, resolving complex issues, and upholding the values that keep Capital Rx ahead of the competition. - Partner with clinical account manager (CAM) and account executive (AE) to manage clients through the entire lifecycle from implementation through go-live and renewal on a designated book of business. - Support implementation as a critical member of the client management teams with all day-to-day client requirements. - Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, override requests, demos and new implementations. - Analyze incoming client requests and work with internal and external teams to complete required plan documentation. - Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent. - Lead pre- and post-implementation quality assurance and testing to validate coding accuracy. - Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address. - Travel requirements not to exceed 25%. - Handle and resolve sponsor and member issues, escalating as needed. - Research and respond to claims processing and system configuration inquiries. - Coordinate integration of other data inputs into client management processes. - Collaborate cross-functionally to support general client operations, as required. - Responsible for relationship management and contribution to successful NPS and Account Management Survey results, along with retention support. - Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Qualifications - Undergraduate bachelor’s degree, with record of strong academic performance. - 5+ years of proven experience in PBM / health plan, benefits consulting, healthcare. - Track record of building trusting internal and external relationships. - Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables. - Experience working with structured and unstructured data. - Proficient in Microsoft Office, SQL a bonus. - Ability to balance multiple complex projects simultaneously. - Exceptional written and verbal communication skills. - Extremely flexible, highly organized, and able to shift priorities easily. - Attention to detail & commitment to delivering high quality work product. Requirements - Salary Range: $80,000 - $100,000 USD. Benefits - All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. - This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. - Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. - We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type.

Date Posted: 2026-03-02Country: United States of AmericaLocation: OTPAH: Pennsylvania Home Offices Remote Location, Remote City, PA, 06032 USA Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? UNITEC Parts Company is searching for a high-energy, extremely motivated, customer-centric Business Development Account Manager to increase new business opportunities and grow our portfolio in the Northeast Market. If you are looking for a role that combines your drive to succeed with a passion for customers, then we have a great opportunity for you. On a typical day you will: - Meet or exceed annual sales goals in elevator parts sales to external customers - Provide elevator consultative selling and technical advice, present effective sales presentations, and develop business through customer contacts and other channels. - Develop and cultivate relationships while promoting innovative solutions to secure long-term partnerships with Unitec in the Eastern region. - Expert-level support contact for customers inquiring on elevator service parts, ensuring a high level of customer satisfaction and project management - Manage large projects while identifying new product opportunities and obsolescence solutions, present a positioned product that meets those needs through technical research and parts identification - Travel is required up to 20% to develop new customers, participate in regional industry activities, and identify new business development opportunities. What you will need to be successful: - Bachelor’s degree in business or engineering required - Minimum 3 years of technical sales experience - Elevator industry experience required - Ability to work remotely in a fast‑paced, team‑oriented environment - Strong written and verbal communication skills for engaging internal and external customers - Self‑motivated with the ability to manage multiple simultaneous projects - Proficient in Microsoft-based software and comfortable communicating technical concepts to customers Additional Comments: Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship. What we offer: - We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. - Enjoy three weeks of paid vacation, along with paid company holidays - We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being. - Life insurance and disability coverage to protect you and your family. -  Voluntary benefits, including options for legal, pet, home, and auto insurance. - We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. - Pursue your educational goals with our tuition reimbursement program. - Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Remote Client Account Specialist About the Role: Nuvant is seeking Client Account Specialists to join our growing team. In this role, you’ll be the first point of contact for individuals and small businesses exploring financial solutions. You’ll work closely with prospective clients to understand their goals, answer questions, and match them with the right services. If you enjoy building relationships, providing value, and helping people make informed decisions, this is an excellent opportunity to grow your career. Core Responsibilities - Initiate conversations with potential clients and respond to inbound inquiries - Understand each client’s unique goals, challenges, and decision-making process - Recommend tailored financial solutions based on client input and available data - Guide clients through onboarding, product selection, and service implementation - Maintain regular contact with clients to support retention and satisfaction - Communicate insights and client feedback to internal teams to help improve offerings Qualifications - High school diploma or college degree preferred - Excellent communication and interpersonal skills - Strong organizational and time management abilities in a remote environment - Proactive, self-motivated, and comfortable working independently - Experience in client service, account management, or sales is a plus but not required What We Offer - Competitive base salary plus performance-based bonuses and incentives. - Access to comprehensive benefits package including medical, dental, vision, 401k, and paid time off. - A remote role with flexible scheduling - Supportive team environment with ongoing training and mentorship - Clear pathways for advancement within the company