Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As an AI Solution Architect, you will establish architectural patterns that demonstrate the value of the ServiceNow platform within days, accelerating technical validation and deal closure. You will serve as a trusted technical advisor for customers, translating ambitious AI strategies into solution blueprints and proof of concepts designed to deliver measurable results. Purpose: Design and deliver AI Experience architectures, proof of concepts, and solution blueprints to streamline customer journeys and accelerate outcomes. AI Solution Architects support the design, architecture, and development of proofs of concept for AI Experience across the ServiceNow platform, including skills and workflows. Key Responsibilities: - Lead architectural design sessions focused on AI Experience and platform solutions, transforming customer requirements into actionable blueprints. - Demonstrate platform capabilities through in-depth technical presentations, highlighting integration options and fostering confidence in the solution's technical foundation. - Develop proofs of concept and technical validation frameworks for customers in your designated districts. - Work closely with AI Experience Solution Consultants to ensure alignment between solution blueprints, customer priorities, and workshop outcomes. - Create and contribute to reusable assets, reference architectures, and industry patterns to enhance team productivity and support consistent, high-quality delivery at scale. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry - Expertise in AI architecture, workflow automation, and integration frameworks. - Skilled in designing scalable, high-performance end-to-end solutions with rapid implementation. - Strong collaboration across sales, specialist, and product teams. - Proven ability to quickly establish technical credibility and influence customer architectural direction. - Over 7 years of experience in architecture or pre-sales engineering roles. For positions in this location, we offer a base pay of $151,875 - $250,575, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Role Description Do you have experience of working within the education sector as someone who has supported teachers, leaders or Ops staff to learn digital skills and AI as part of their digital transformation? Primary Goal have an exciting opportunity for an experienced and self-motivated Digital Coach/Trainer who is passionate about supporting apprentices on their learning journey through our Digital Champions Apprenticeship programme. The successful applicant will be supporting school and business staff throughout their apprenticeship to achieve their goals as part of digital transformation within their workplaces. As we continue to grow, we are keen to appoint an experienced team member who is looking for a progressive company and to bring fresh ideas to our team. If you have a passion for digital transformation, we would love to hear from you. Qualifications - Experience of teaching, Coaching and Mentoring learners in digital skills - Experience of teaching AI foundations to leaders in education - Experience of supporting staff with M365 skills including Power Bi and Power automate - Experience of using technologies to improve workload efficiencies and performance - Demonstrable knowledge or practical experience of digital transformation - Strong underpinnings in AI adoption, investment, Legal and regulatory governance - Experience in offering information, advice and guidance - Experience in leadership roles/training including strategic decision making and risk management - Excellent communication skills and the ability to build strong relationships with learners, employers and colleagues Requirements - Coaching/Assessor/Teaching qualification(s) - Excellent knowledge of Microsoft 365 Power Bi and Power Automate - BCS Foundation Certificate in AI, ISO/IEC 42001, Prince 2, Leadership L5 - Excellent knowledge of AI tools used in education - Excellent knowledge of Microsoft 365 SharePoint, Loop, Teams, Co-pilot, Stream, OneNote, Bookings, Outlook, Whiteboard, Excel, OneDrive, Planner/To Do - Understands quality assurance, EIF and what good looks like - Knowledge of using and creating Canva presentations - Good knowledge of Secure use of Data Benefits - Remote working with all equipment provided - 25 days holiday plus public holidays - Company pension scheme - A strong focus on career and personal development with regular on-the-job training - Opportunities for growth, development and promotion within a growing organisation - Salary band Full Time £38-42k Company Description Disability Confident: Primary Goal is committed to being a Disability Confident Employer, and as such will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment team. Please note that all successful applicants will be subject to an Enhanced DBS check and relevant suitability checks prior to being appointed in line with our Safer Recruitment & Selection policy.

• Technical implementation within the Microsoft 365 environment • Design and implementation of automations with Power Automate • Development of productive Copilot use cases • Creation of internal assistants using Copilot Studio • Integration of SharePoint, Teams, Outlook and other M365 components • Troubleshooting of Copilot and automation setups • Documentation and standardization of solutions • Workshops and client-facing work • Support and, prospectively, independent delivery of: prompting workshops, Copilot training, practical demos for executives • Answering technical follow-up questions • Translating complex technical topics into clear, understandable language • Operational support for executive management • Preparation and follow-up of client meetings • Structuring use cases • Contributing to solution architecture • Establishing best practices and internal standards

• Develop a structured understanding of AI-supported process analysis. • Select appropriate AI tools for data-driven process optimization. • Implement AI solutions in collaboration with business units and IT. • Introduction to neural networks and AI, and fundamentals of machine learning.