At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!  As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be particularly focused on water losses, ensuring our customers receive the highest level of support and resolution for these specific claims.    You'll wear a few hats that will require a level of experience:  - The Customer Service Expert –you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim. You lead with empathy, always.   - The Investigator – you’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.   - The Effective Communicator – you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.   - The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.  - The Problem Solver –you’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.   - The Recorder – you’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained in. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.    Qualifications:  Needs to live in or near Toms River, NJ - 2 years' previous experience as an outside adjuster is highly desired.  - Previous experience as an outside adjuster is highly desired.  - Proficiency in using Xactimate and other relevant software for estimating.  - Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.  - Excellent communication and interpersonal skills to provide exceptional customer service.  - Ability to travel to customers' homes and handle virtual claims countrywide effectively. - Detail-oriented and organized, with a focus on delivering high-quality work.  - This position is not available for California, Alaska, Hawaii or Puerto Rico residents.    Required Qualifications:  - Residency within the posted location is mandatory for this role.   - Are willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof. - Valid driver's license and willingness to travel as part of the job requirements.    You’re provided with comprehensive training:  - The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work. - Ongoing training opportunities for continuous improvement happen regularly on the job. - You will be required to attend approximately 2 weeks of training that will take place in Dallas, TX.    Notice of Licensing Requirement:  - As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.  - If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.    Sign On Bonus:   You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.  This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.  *Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.   Company Car:  Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.    Allstate Benefits:  Being a part of Allstate means you receive a benefits package from Day 1 of employment.  This includes time off, healthcare, retirement, and more.  That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:  - Competitive pay with needed support for continuous development and career advancement.  - Flexibility in scheduling and a time off policy that helps support your work/life balance.  - Initial and ongoing training to get you proficient in your new role.  - Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.  #LI-TW1 Skills Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Multitasking, Time Management, Working Independently, Xactimate Compensation Compensation offered for this role is $64,000 - $117, 000 and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description ***This position is Remote. The work consists of 70% in the field and 30% virtual.*** Make a real difference when it matters most. Are you ready to step into a role where you help people get back on the road after life throws them a curveball? As a Catastrophe Field Auto Adjuster, you’ll be the trusted face of our company, traveling nationwide to support customers affected by catastrophic events like floods, hurricanes, and wildfires. Whether it’s a car, motorcycle, ATV, RV, or even a boat, you’ll investigate damage, review policies, and help customers move forward by settling moderately complex claims with care and confidence. This is more than a desk job—it's a dynamic blend of in-the-field action and virtual collaboration, giving you the flexibility to work from anywhere while making a real impact on the ground. This role follows a 10-day on and 4-day off schedule, with 12-hour workdays throughout the year. What You’ll Do: - Travel across the country to assess vehicle damage and support customers during times of crisis - Review policy coverage, investigate claims, and document your findings - Prepare or validate repair estimates using industry-leading tools - Negotiate and settle claims with empathy and efficiency - Capture detailed notes, decisions, and supporting documentation in the claims system - Balance your time between virtual assignments and in-person inspections (70% field, 30% virtual) What You Bring: - A passion for helping people and solving problems - 2+ years of claims or auto damage experience (preferred) - Proficiency with estimating software such as CCC or Mitchell - Knowledge of vehicle repair techniques, including paintless dent repair - Strong analytical, negotiation, and conflict resolution skills - Ability to work independently in a fast-paced, unpredictable environment - A minimum internet bandwidth of 50 MB down/5MB up is required for home-based employees. Why Join Us? Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you'll enjoy a Total Rewards package that includes: - Competitive pay with needed support for continuous development and career advancement. - Flexibility in scheduling and a time off policy that helps support your work/life balance. - Initial and ongoing training to get you proficient in your new role - Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more. Note: This position is not available to residents of Puerto Rico, California, Alaska, or Hawaii. Notice of Licensing Requirements As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. Sign on Bonus You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License. Skills Analytical Thinking, Auto Collision Repair, Auto Estimating, Business Communications, Claims Administration, Claims Resolution, Claims Review, Client Facing, Customer Centricity, Damage Assessment, Decision Making, Digital Literacy, Document Examination, Fraud Investigations, Learning Agility, Prioritization, Results-Oriented, Vehicle Repairs Compensation Base compensation offered for this role is $56,000-104,000 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Role specifics: - Jurisdictions: Any - Licenses: Any (TX, FL, NY, HI and RI a plus) (Must acquire within specified timeframe) - Location: This role is eligible for fully remote work. How you'll make an impact - Apply claims management experience to execute decision-making to analyze claims exposure and litigation, plan the proper course of action, and appropriately resolve claims. - Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. - Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process - Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. - Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. About You Potential candidates should have the following: - Claims Background: commercial claims (trucking a plus), significant injury claims & demands or lawsuit (litigation) experience - Jurisdictional Experience: Any - Active Adjusters' licenses: Any (TX, FL, NY, HI and RI a plus) (Must acquire within specified timeframe) As a key member of our Claims Adjuster team, you will: - Investigate, evaluate, and resolve complex commercial claims with litigation and serious/significant injury (MCU), applying your claims experience and analytical skills to make informed decisions and bring claims to resolution. - Work in partnership with our clients to deliver innovative solutions and enhance the claims management process - Think critically, solve problems, plan, and prioritize activities to optimally serve clients REQUIRED QUALIFICATIONS: - High School Diploma. - Minimum of 5 years related claims experience. - Appropriate licensing and/or certification in all states in which claims are being handled. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. DESIRED: - Bachelor's Degree. #LI-KQ1 #LI-REMOTE Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

OVERVIEW Claims Administration Specialist – Employee BenefitsLocation: Remote At Alera Group, our Employee Benefits team helps organizations attract, retain, and engage their workforce through thoughtful, compliant, and competitive benefits strategies. We’re seeking a Claims Administration Specialist who will contribute to delivering proactive service, strategic guidance, and an exceptional client experience. About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. Why Alera Group - Make an Impact: Your work supports businesses and individuals in protecting what matters most. - Grow With Us: We invest in development, mentorship, and long-term career growth. - The Collaborative Way: We believe in accountability, teamwork, and shared success across all offices and lines of business. - National Strength. Local Heart: Scale, resources, and expertise — with relationships that feel personal. RESPONSIBILITIES What You’ll Do / Your Impact - Administer claims across a variety of health and pre-tax benefit plans including HSA, HRA, FSA, DCA, LSA, and Qualified Transportation Accounts, ensuring accurate processing in compliance with plan guidelines. - Respond promptly and professionally to inquiries from internal teams, external customers, vendors, and partners, providing clear guidance and resolution related to claims administration. - Educate customers on account rules, features, and IRS regulations, promoting understanding and proper use of pre-tax benefits. - Independently investigate and resolve claims-related issues by researching discrepancies, troubleshooting processing errors, and collaborating with internal departments for complex resolutions. - Monitor and follow up on pending claims, verify documentation for accuracy, and ensure timely reimbursement and resolution in alignment with service level expectations. - Process claims payments and refunds using internal systems and banking platforms, while supporting department initiatives and project-specific tasks to meet organizational goals. - Maintain strict adherence to HIPAA privacy rules and stay current on evolving regulatory requirements, company offerings, and benefit plan features to ensure compliance and quality service delivery. QUALIFICATIONS What You Bring - Education: Associate degree - Experience: Minimum 1–2-year experience in customer service role preferred - Possess strong working knowledge of HSA, HRA, and FSA plans, with the ability to stay current on evolving regulations and compliance requirements. - Demonstrate excellent customer service, communication, and interpersonal skills, including the ability to manage escalations professionally. - Excel at multitasking and prioritizing in a dynamic environment, seamlessly switching between tasks and internet-based systems throughout the day. - Proficient in Excel and data analysis, with the ability to interpret and manipulate large data sets for actionable insights. - Apply basic project management skills and experience with platforms such as WEX CDH to support operational efficiency and deliver high-quality results. ADDITIONAL INFORMATION Compensation:Hourly range: $20-$23.50/hour, depending on experience. Benefits:Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more. Work Model:This role is Remote. Preference to Eastern and Central time zones. Professional Development – Alera Group Academy At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career. You’ll have access to: - Role-specific learning paths - Leadership development programs - Technical and compliance training - Industry certifications and continuing education support - Peer learning and knowledge-sharing communities Whether you’re deepening your technical expertise or preparing for leadership, we’re invested in helping you grow. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process. #LI-KC1 #LI-Remote Location Type Remote