• Seeking a Senior Business Analyst to support a proof-of-concept demonstration using natural language processing and other machine learning methods to improve the intake process. • The SBA will be playing a key role in realizing strategic initiatives for the State by optimizing workflows, partnering with customers at all levels of the organization, and collaborating with technical resources to proven record of delivering meaningful results, and the ability to work in an Agile environment. • Ensure the objectives of the project are satisfied. • Lead exploratory interviews, discovery sessions, and workshops with State representatives to understand and document current workflows and shortcomings. • Identify key stakeholders and document their specific views on the current intake process. • Work with technical team members to capture the technical implications of the shortcomings. • Participate in discussions related to the development of the new intake process to ensure the objectives of the State are being met. • Provide workflow insight, reconcile the current workflow with the proposed revised workflow, and identify issues and benefits from the user's perspective. • Contribute to the development of key metrics associated with measuring the prototypes' efficacy. • Document feedback from the demonstration. • Draft a final report of the project documenting all significant aspects.

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution • Plan and design simple to semi-complex business processes and system modifications • Make recommendations to improve and support business activities • Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties • Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design • Develop business requirements documents/user stories to support the required modifications • Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills • Assist in providing time estimates for project related tasks • Aid in updating process and procedural documentation • Develop basic understanding of technical development cycle of mobile application or web portals • Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. • Any other task that may be assigned

Role Description The Wholesale Pipeline Coordinator responsibilities include under general supervision verification of data integrity in our loan origination software. Condition gathering and submission to underwriting for approval updates. Clear loan conditions for final approval to submit to closing. - Process applications for CTC submission to underwriting - Work with partners, loan officers, borrowers, underwriters, closers, AMC’s and title companies - Works with third parties to obtain conditions - Reviewing and uploading file documentation into LOS - Accurately clear applicable loan conditions - Analyze Credit, income, tax returns and asset documents - File follow-up and notation in accordance with policy - Ensure confidentiality of client files - Must be able to work independently and as part of a team - Other duties and/or mortgage or company related tasks as assigned by management - Successfully manages a minimum of 35 files at one time - Maintain satisfactory file quality Qualifications - Previous mortgage processing experience required - Works well under pressure, and with a strong sense of urgency - Ability to meet multiple and sometimes competing deadlines - Always demonstrate professional behavior with colleagues and supervisors - Strong time management and prioritization skills and ability to meet deadlines - Must be able to read, analyze, and interpret procedures, manuals, policies, and regulations - Exhibits a positive attitude and strong collaboration skills - Demonstrates reliability and punctuality - Above average oral / written communication skills, customer service, and analytical skills - Intermediate working knowledge of PC applications (Word, Excel, MS Outlook) Benefits - Working in a growing and dynamic industry - Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts - 401(k) with company match - Paid time off - This is a non exempt role - Target base salary range is 50-60K which is based on various factors including skills and work experience - In addition to base salary, this role is eligible for a competitive additional compensation program via a monthly production bonus - LBF is an EEO/AA/Vet/Disabled Employer - Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial. Company Description At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins. Why Longbridge? - Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do. - A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.” - Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.

• Own the end-to-end definition of requirements, from early discovery through delivery and validation • Create high-quality user stories and detailed acceptance criteria that enable development and QA teams to deliver effectively and continuously • Collaborate closely with Product Owners to refine, prioritize, and maintain backlogs aligned to business goals • Participate in project estimation and assessment efforts, partnering with engineering to evaluate scope, complexity, and delivery timelines • Work directly with UI/UX designers and developers to translate web and UI behavior into functional requirements and acceptance criteria • Produce clear artifacts such as process flows, interaction diagrams, and functional specifications to document scope and intent • Build and maintain a working knowledge of front-end experiences, backend services, APIs, and data flows to ensure requirements are technically feasible and scalable • Use SQL to analyze and validate data, support requirements clarification, and assist with troubleshooting during delivery and testing • Ensure requirements address scalability, usability, quality, and security considerations • Support QA and UAT activities by clarifying requirements, acceptance criteria, and expected outcomes • Facilitate alignment across business stakeholders, Product, Engineering, QA, and other partners by clarifying needs and resolving ambiguity • Lead requirement walkthroughs and discussions to ensure shared understanding and readiness for delivery