CSC logo
CSC

CSC is a global leader in providing business, legal, tax, and digital brand services to companies around the world. With more than 8,000 employees, CSC operates in more than 140 jurisdictions, delivering solutions that help businesses thrive. We pride ourselves on our client-focused approach, market-leading expertise, and unmatched global reach.

Client Service Representative

Client Services RepresentativeClient ServicesOtherRemoteMid LevelTeam 5,001-10,000Since 1899H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

88 days ago

Salary

$55K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Client Service Representative

CSC

Role Description If you’ve worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC’s professional business-to-business environment as a Client Service Representative. And there’s the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC’s competitive benefits—paid time off, medical, dental, and 401(k) plans, just to name a few. We’re hiring Client Service Representatives for our Annual Reports and Corporate teams. You’ll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best. - Build relationships with our clients to better understand their unique needs and concerns - Fulfill requests and answer questions for internal and external customers - Respond promptly to customer inquiries via phone or electronically - Provide excellent customer service to both internal and external clients - Organize the workflow to meet customers’ time frames and demands - Navigate between multiple databases quickly and accurately - Recommend process improvements where applicable - Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services Qualifications - Experience working in a customer service or administrative capacity - Energetic self-starter who thrives in a fast-paced, team-oriented environment - Attention to detail and accuracy - Strong prioritization and time-management skills - Flexibility and agility, with the ability to multitask - Problem-solving skills - Strong computer skills and proficiency in MS Office, Word, and Excel - Effective verbal and written communication skills - Salesforce experience a plus Requirements - Candidates for this position must be eligible to work in the country without sponsorship - A reasonable estimate of the current range is $50,000-$55,000 Benefits - Paid time off - Medical and dental plans - 401(k) plans - Annual success-sharing bonuses or commission plans based on individual performance - Tuition reimbursement - Referral bonuses - Hybrid or remote work schedules as business needs allow

Job Requirements

  • Experience working in a customer service or administrative capacity
  • Energetic self-starter who thrives in a fast-paced, team-oriented environment
  • Attention to detail and accuracy
  • Strong prioritization and time-management skills
  • Flexibility and agility, with the ability to multitask
  • Problem-solving skills
  • Strong computer skills and proficiency in MS Office, Word, and Excel
  • Effective verbal and written communication skills
  • Salesforce experience a plus
  • Candidates for this position must be eligible to work in the country without sponsorship
  • A reasonable estimate of the current range is $50,000-$55,000

Benefits

  • Paid time off
  • Medical and dental plans
  • 401(k) plans
  • Annual success-sharing bonuses or commission plans based on individual performance
  • Tuition reimbursement
  • Referral bonuses
  • Hybrid or remote work schedules as business needs allow

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