Join DYOPATH as a Service Desk Level 2 Analyst Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Service Desk Level 2 Analyst who thrives on team spirit, curiosity, and a genuine commitment to exceptional support. Why You’ll Love Working Here - Purpose with Passion – A culture guided by the L.O.V.E. philosophy (Living Our Values Every Day). - Grow & Thrive – Certifications, career development, and professional growth opportunities. - Award-Winning Culture – Known for outstanding service internally and externally. - Fun & Respectful Teamwork – Collaborative, uplifting environment where achievements are celebrated. Benefits - Medical, Dental & Vision Coverage - Life Insurance - 401(k) with company match - “You Pick a Day” paid holiday - FSA & HSA options - Pet Insurance - …and more! - Full benefits overview available at dyopath.com/careers Role Overview - Location: Remote - Schedule: 1st Shift (7a-4p CST); Sunday through Thursday - Pay Rate: $24 Your Mission as a Service Desk Level 2 Analyst - Serve as the go-to technical resource for desktops, laptops, printers, mobile devices, software, and network issues. - Tackle mid-level challenges, resolve escalations, and collaborate with IT teams when needed. - Mentor Level 1 analysts through coaching and guidance. - Prioritize user satisfaction with timely issue resolution and follow-up. - Pursue ongoing training, certifications, and continuous learning. - Contribute to special projects supporting service improvement. What You Bring to the Team Education & Certifications - Associate’s degree (or higher) in Computer Science or related field preferred. - Professional certifications (or working toward): - HDI Support Center Analyst (HDISCA) - ITIL Foundation - Microsoft 365 Certified: Fundamentals - Microsoft 365 Certified: Endpoint Administrator Associate Experience & Skills - 2–4 years in technical support, including at least 1 year as a Service Desk Level 2 Analyst or similar role. - Exceptional customer service and the ability to explain technical solutions clearly. - Strong proficiency in Windows OS, Microsoft Office, and advanced network troubleshooting. - Familiarity with ITIL or similar service frameworks. - Ability to work independently and collaboratively. - Strong analytical and multitasking skills under pressure. - Proficiency with remote-support tools. Why This Role Rocks As a Service Desk Level 2 Analyst, you’ll be more than a problem-solver—you’ll be a trusted advisor, mentor, and key part of delivering world-class IT support. You’ll grow your skills, make an impact, and help shape the future of tech services at DYOPATH. Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

About Us Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We act as your personal assistant for healthy living—getting to know your goals, lifestyle, and budget, and recommending and delivering healthy groceries, easy recipes, and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time, and discover new foods. We believe food is the foundation of health, convenience should not mean compromise, and that everyone is unique in how they eat and live. That’s why we’re building a future in which healthy living is both easy and enjoyable. Hungryroot is a distributed team of top talent across 28+ U.S. states. While we have a headquarters in New York City, our remote-first culture emphasizes collaboration, team-building, and flexibility. Expect regular virtual team events, strong ownership and accountability, and an annual company retreat. About the role We are looking for a Senior Analyst to be a part of our growing Personalization team. You’ll be responsible for supporting our personalization algorithm (SmartCart) with metrics tracking, finding areas of opportunity via analyses, and testing new features. These analyses and tests directly impact the food we recommend and send to our customers! This role will join Hungryroot’s Personalization team and you will report directly to our Senior Manager, Personalization. In this critical role you will work with the broader Data Science team, to uncover and test areas of opportunity for our personalization algorithm. We are looking for a highly technical analyst who is able to find and effectively communicate insights to broader teams. If you want to help us change how people grocery shop and eat for the better, we encourage you to apply! Responsibilities - Develop a detailed understanding of our database and algorithm, to understand inputs and outputs of our algorithm, and easily pull and validate data. - Test new features to ensure accurate new feature implementation - Help manage projects to ensure development, QA, and dashboards are completed on time and accurately - Design and maintain dashboards and KPIs using SQL, Databricks, and Looker to monitor algorithm effectiveness and business performance. - Conduct daily monitoring of metrics, identifying anomalies, diagnosing root causes, and implementing data-driven solutions. - Collaborate with Data Engineers and Software Developers to define new tables, optimize data models, and integrate ML-driven features into analytical workflows. - Leverage statistical analysis and A/B testing methodologies to size opportunities and evaluate personalization and food experience enhancements. - Automate key data validation and quality assurance processes to enhance efficiency and reliability. Qualifications - 5+ Years regularly in a DB performing analysis - 5+ Years of Hands-On SQL Experience - 2+ years with data visualization tools (ideally Looker) - Experience working cross-functionally with Software Developers or Data Engineers - Experience with project management for new product features - Experience at a Fast Paced Start-Up - Experience with personalization and/or algorithms is a plus - QA experience is a plus - Databricks experience a plus Perks & Benefits - Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide! - Equity - Unlimited vacation policy - Universal paid parental leave - Monthly Hungryroot credit for delicious, healthy groceries - Comprehensive health, vision, dental, and life insurance - 401k with Company Match - A work from home stipend to support your initial home-office setup Expected Pay Range: $110,000-$140,000 #LI-REMOTE The employer will not sponsor applicants for work visas. Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace. We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of any protected class.

Management Analyst III (HIPAA) Full Time or Part Time Ability to Obtain HHS Public Trust Level II Onsite or Remote Nationwide IT Services is seeking a Management Analyst III (HIPAA) to support the Department of Health and Human Services (HHS), Office of Civil Rights (OCR). The candidate will provide mission support services for policy analysis and provide recommendations and advice regarding the development and implementation of OCR’s mission. The Office for Civil Rights (OCR), a staff division at the HHS Office of the Secretary, ensures that individuals receiving services from HHS-funded programs are not subject to unlawful discrimination, that civil rights laws promote health equity in HHS, funded and administered by HHS to the extent possible, requires that regulated entities comply with applicable privacy and security requirements promulgated under HIPAA and HITECH, and individuals can exercise their rights to access their health information and can trust in the privacy and security of their health information. OCR carries out the HHS mission of improving the health and well-being of all Americans and providing essential human services. By promoting health equity and protecting the right of individuals to access their health information while protecting the privacy and security of this information, OCR helps empower people’s health care decision-making and helps ensure the integrity of the health care system, both of which promote better health outcomes for the Nation. Duties and Responsibilities: - Provides advice on mission support issues of policy, impact of administrative rules, compliance, and enforcement mechanisms related to OCR’s HIPAA Privacy and Security Rules and Cybersecurity initiative. - Provides recommendations regarding improving the quality and efficiencies of OCR’s HIPAA and Cybersecurity projects, activities, and mission. Coordinates with OCR leaders to evaluate program efficiencies, identify areas of overlap, and provides recommendations for improvements and/or consolidation of workstreams. - Provides project management and develops and implements processes to improve OCR’s HIPAA and Cybersecurity initiatives for compliance and enforcement authorities regarding case investigations, conduct of compliance reviews, and case resolution and enforcement strategies concerning Health and Human Services divisions, State and local governments, and private entities. - Provides mission support, policy, and regulatory analysis on OCR’s HIPAA and Cybersecurity initiatives to the OCR Director and Deputy Directors on issues of policy, impact of administrative rules, compliance, and enforcement mechanisms. - Provides input for OCR’s HIPAA and Cybersecurity initiatives on the implementation of policies and procedures under OCR’s compliance and enforcement authorities. - Provides high-quality research and analysis for OCR’s HIPAA and Cybersecurity initiatives by processing and investigating cases, conducting compliance reviews in support of OCR’s nationwide goals. - Supports OCR officials’ intra- and inter-agency efforts regarding OCR’s HIPAA and Cybersecurity initiatives to develop, coordinate and implement mission activities. - Interfaces with appropriate governmental staff as well as federal and state agencies and other regulated entities, complainants, covered entities and business associates, advocacy groups, and other stakeholders as required. - Provides outreach activities on OCR’s HIPAA and Cybersecurity initiatives such as outreach to stakeholders, media relations, and special initiatives to maximize the impact of OCR’s mission activities, program goals, and strategic objectives. Job Qualifications: - Minimum educational experience is a master’s degree from an accredited university with a focus on Cybersecurity, Computer Science, Information Sciences, or other comparable fields of study, plus three years of specialized experience with Cybersecurity equivalent to the GS-13/14 level in the Federal Government. Preference will be given to candidates with relevant industry certifications from CISSP, CISM, CIPP/CIPT/CIPT. - Must have an expert understanding and implementation of HIPAA policies. - Ability to obtain and retain a Public Trust clearance level II. - Ability to work well with a team in a high-visibility, fast-paced environment. - Must be flexible in balancing competing and new priorities with strong analytic communication and writing skills. - Understanding of the public health or healthcare system/field. Combination of Education and Experience: - A combination of education and experience may be used to qualify for this position. Experience must be equivalent to at least four years of specialized experience equivalent to the GS-13/14 level in the Federal Government. About Nationwide IT Services: NIS is an IT and Management consulting company, is a CVE-verified Service-Disabled Veteran- Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members.     Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), employee assistance program (EAP), and educational reimbursement along with Pet Insurance. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability, or protected veteran status.

Role Description Responsável por suportar o processo de construção do forecast de curto, médio e longo prazo, através da elaboração, tradução e análises de dados, bem como o desenvolvimento da previsão de vendas de lançamentos com o foco em melhoria de acuracidade e redução de excesso de estoques e perda de nível de serviço, alinhados com as diretrizes globais e direcionado por melhoria contínua. - Análise de Dados: Coletar, limpar, analisar e interpretar bases históricas de vendas, histórico de consumo, comportamento do consumidor e tendências de mercado para identificar padrões e gerar insights valiosos para a tomada de decisões. - Relatórios e Apresentações: Elaborar relatórios detalhados, assim como traduzir informações pré analisadas, para suportar tomadas de decisões dentro do processo de S&OP. Assim como garantir atualização de ferramentas da área. - Análise crítica e desenvolvimento da previsão da demanda: Analisar e desafiar a previsão de forecast com base em dados estatísticos, dados históricos, sazonalidade, tendências do mercado, elasticidade de preço, iniciativas de marketing e vendas. - Monitoramento indicadores: Revisar performance de Acuracidade e Bias nos níveis SKU e SKU-CD, direcionado principais impactos na perda de acuracidade e aderência de forecast, priorizado as revisões de mix e de volumes das categorias. - Projetos e inovações: Suportar o processo de desenvolvimento de novos produtos, alinhando premissas de giro, positivação, elasticidade de preços, canibalização e ganho de market share para construção do volume final das inovações. - Melhoria Contínua: Suportar, estabelecer e identificar melhorias de processos, ferramentas, procedimentos da área. Qualifications - Graduação completa em Engenharia, Administração, Economia, Estatística ou áreas relacionadas. - Experiência comprovada em planejamento de demanda, preferencialmente no segmento de bens de consumo. - Habilidade em análise de dados e uso de ferramentas de planejamento e previsão (por exemplo, ERP, sistemas de gestão de demanda e modelos estatísticos). - Excel avançado. - Inglês Intermediário. - Power BI, Tableau, SAP. - Qualificações diferenciais: Ferramentas de BI (Business Intelligence) e conhecimento da ferramenta Plannera Demand. - Alta habilidade de comunicação: Capacidade de apresentar informações de forma clara e objetiva, com foco na tomada de decisões. - Trabalho em equipe e habilidade para lidar com diferentes áreas. - Pensamento analítico com foco em resultados. Company Description A General Mills é uma empresa líder global em alimentos e trabalha para fazer os alimentos que o mundo ama! Nossas marcas globais incluem Cheerios, Annie's, Yoplait, Nature Valley, Häagen-Dazs, Betty Crocker, Pillsbury, Old El Paso, Wanchai Ferry, Yoki, Blue e muitas outras. Com sede em Minneapolis, Minnesota, EUA, a companhia chegou ao Brasil em 1997, quando iniciou as vendas do sorvete premium Häagen-Dazs. Em 2012, adquiriu o Grupo Yoki Alimentos, conquistando um novo modelo de negócios e tornando-se proprietária das marcas Yoki, Kitano e Mais Vita, reconhecidas pelos brasileiros há décadas. Somos hoje um time apaixonado de 35 mil colaboradores em mais de 100 países e em todos os continentes.