• Monday - Friday; 8am to 5pm • Medical Assistant or Reg Sched highly preferred • Medical terminology required • Must have healthcare experience • Remote work - ***MUST LIVE IN ARIZONA*** HonorHealth is looking for support as a Population Health Navigator who will work closely with 5 - 6 primary care clinics to assist in closing quality and risk gaps to improve the organization’s overall performance. To be successful in this role one must be familiar with the basic functions of excel, proficient in other Microsoft products, and demonstrate strong communication skills. This role involves working with several different electronic systems, therefore one must be comfortable with working with new technology and adapt well to change. This position will require a high volume of patient outreach as well as correspondence with providers and clinic staff to improve quality and risk performance. Our ideal candidate must meet the minimum requirements of the role that includes a HSD/GED, one (1) year outpatient, ambulatory care, specialty care, population health or community health experience along with one (1) year working knowledge of medical terminology. Additionally, a high level of comfortability on the phone and great email etiquette. The ability to learn quickly and absorb information will also allow you to be successful in this role. Limited travel is required for quarterly meetings and other team meetings that may occur with a reimbursement for mileage. Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary The Population Health Navigator is responsible to assist the department in ongoing Healthcare Effectiveness Data and Information Set (HEDIS) collection and Quality Improvement Activities to close gaps in care for insurance companies, Innovation Care Partners (ICP) and other internal quality projects. This position includes ongoing quality improvement activities to assure the organization's quality programs with ICP are implemented and meet all requirements for successful quality metric reporting. Essential Functions - Collaborates with onsite leadership, medical assistant and providers at each clinic for gap closure and to complete quality care goals. Assist clinical teams with proper documentation/requirements for quality requirements. - Participates in chart scrubbing, retrieval of medical records and data collection to support monthly and ongoing Innovation Care Partners (ICP) initiatives for quality improvement and to close outstanding care gaps. - Identify all patients with outstanding care gaps via roster from ICP or insurance payer. Pre-screen all scheduled patients via Electronic Medical Records (EMR) to identify opportunities to close gaps. Follow outreach protocols to schedule patients for necessary visits, labs, procedures, etc. - Analyze quality measures and identify opportunity trends for better patient health outcomes. Update health maintenance as indicated during chart auditing. - Ability to use multiple insurance and quality data bases with ICP to support successful Care Gap closure for patients. - Responsible for ongoing data submission to ICP and insurance payers. - Participate in monthly ICP meetings or webinars. - Performs other duties as assigned. Education - Associate's Degree or 2 years' work related experience Business, Health Administration or related field - Preferred - High School Diploma or GED - Required Experience - 1 year outpatient, ambulatory care, specialty care, population health or community health experience. - Required - 1 year working knowledge of medical terminology - Required - Other Prior medical assistant (MA) experience in a primary care setting - Preferred Licenses and Certifications

Role Description As a Cellphone Team Representative, you will be responsible for validating phone numbers and accurately documenting results. This position is strictly dialer-based and does not involve speaking with people. There will be no interaction with customers or live conversations. Key Responsibilities - Place outbound calls using phone numbers obtained through the LexisNexis system - Determine whether phone numbers are valid, invalid, or unknown - Leave a standard voicemail message when applicable - Accurately document all call outcomes in the system Schedule & Hours - Part-time: 24 hours per week - Shifts are scheduled at company discretion within the following available timeframes: - Weekday shifts between 9:00am-5:00pm (EST) or 12:00pm-8:00pm (EST) - One weekday evening shift 4:00pm-8:00pm (EST) - Mandatory Saturday shift 9:00am-1:00pm (EST) - Saturday morning availability is required - Final schedule will be determined after training based on business needs and availability Requirements - Remote position - Must provide your own computer/laptop with: - Working camera and microphone - Headset - Stable internet connection - Not compatible: - Chromebooks - Macs running iOS 11.6 or lower - Laptops in S-Mode - Recommended: Additional monitor for multitasking - Strong attention to detail and reliability - Punctuality is required - Cellphone use limited to two 15-minute breaks and scheduled lunch - Must adhere to RTR policies and the Employee Handbook Compensation - $12.00/ hr - Training for this position is 1 hour and is paid. Equal Opportunity Employer RTR Financial Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This is a Solera Job application for unspecified or unnamed roles. #LI-DNI EQUAL OPPORTUNITY EMPLOYER SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

About Mighty Acorn At Mighty Acorn, we make it easier for governments to deliver world-class digital services. From renewing a fishing license to applying for unemployment benefits, we build digital services that enhance public trust and satisfaction. Our vision is a world where “good enough for government work” returns to its pedestal: fast, reliable, and frustration-free. We achieve this by empowering people, increasing transparency, breaking down silos, and moving together toward a shared goal. Specializing in modern software development, DevSecOps, and scalable infrastructure, we focus on leveraging automation to manage complexity, accelerate transformation, shorten feedback loops, and reduce risk to build a world where government programs run reliably, smoothly, and efficiently. While our team averages 10+ years of experience in the industry, we are a relatively new (formed in 2023) professional services company. Our government clients engage us to improve their digital products and services in a way that ensures better outcomes for their users and stakeholders. That means our clients hire us for our expertise, which we bill our time for. About the resume drop We’re always looking to meet with folks interested in a career at Mighty Acorn! If you met one of us at an event or were referred for a role we don't have open at the moment, drop your resume here and let’s start a conversation. While this is not a job posting, we’re hoping this is a convenient opportunity for you to introduce yourself and your professional experiences with us. We review all resumes submitted and if we think there’s a potential opportunity for you in the near future we’ll notify you that you've been added to a candidate pool so that you are first to be notified when an opportunity becomes available. Other requirements: - An ability to work efficiently, sometimes under tight deadlines. - A preference for transparency and an ability to be direct and transparent in your own communication. - An ability to adapt quickly and cope with temporarily ambiguous situations as requirements change. - This role requires work be performed from within the contiguous United States. - Candidates must either hold active US citizenship or a green card, and should possess work authorization that does not require any present or future visa sponsorship by Mighty Acorn Digital. - Candidates selected for the role must pass a criminal background check prior to their start date. - Candidates must have a fast (>100Mbps) and reliable internet connection and have a dedicated workspace with background noise at an appropriate level for audio calls. If you don’t meet every requirement but believe you’d be great in this role, we’d love to hear from you! We’re committed to building diverse teams, and research shows that women and underrepresented groups often hesitate to apply unless they meet every qualification. Don't let that hold you back—let’s talk! Please only submit through this application. Please apply only through this application process. Direct emails regarding this position will be ignored, unless you're seeking a reasonable accommodation. Further, we are not seeking partnerships with recruiters or agencies for this role, and unsolicited resumes will not be considered. Only candidates that apply through this application will be considered and please do not also send your application materials directly in a follow up email. Mighty Acorn Digital is an equal opportunity employer dedicated to fostering workplace diversity and inclusion. We firmly reject discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Mighty Acorn participates in the E-Verify program. Upon hire, we'll share your Form I-9 details with the U.S. federal government to validate your eligibility to work in the U.S. Please contact recruiting@mightyacorn.com if you would like to request reasonable accommodation during the application or interviewing process.