This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Department of Revenue's (DOR) Compliance Division is looking for an instinctive individual to fill a Revenue Agent 2 in-training to a Revenue Agent 2 vacancy on the Tax Discovery Team, located in Yakima, WA. The hiring manager may start screening applicants as early as March 17, 2026, and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible. During the first few months, you will receive hands-on training in the office although telework may also be available. The details will be worked out between you and your supervisor. If hired at the Revenue Agent 2 in-training level, your pay will be within the salary range 45 ($3910.00 - $5241.00). The salary for a RA2 is range 50 ($4410.00 - $5929.00). For the next 18 months, you will: - Perfect your communication skills, ability to negotiate, and other investigative methods in resolving revenue collection activities on delinquent accounts. - Provide advice, instruction, and training to a diverse customer base. Other responsibilities include: - Independently identifying, investigating, registering, and assessing avoided or evaded excise and/or use taxes from unregistered businesses, and owners of vehicles, vessels, aircraft, and other types of personal property. - Comprehending and utilizing complex state tax laws (RCW) and rules (WAC), tax interpretation letters, orders of determination, and departmental policies and procedures to resolve questions, concerns, and objections. - Composing appeal responses that serve as legal briefs summarizing the Department’s case in tax appeals with minimal supervision. - Taking collection action against non-compliant taxpayers, which can include tax warrants, bank/wage garnishments, and revocation of business registration certificates. - Conducting fieldwork and investigation on delinquent accounts at taxpayer places of business, job sites, and residences. - Continuously recording contact histories and taxpayer information throughout the entire process on appropriate agency systems. - Assisting taxpayers/representatives with business registration, guidance on completing tax returns, and contacting other agencies when appropriate. Qualifications - Communication Skills (Written & Verbal) - Use advanced professional techniques in telephone calls and correspondence to engage with customers and inform them about their outstanding obligations. - Calmly listens, assesses, and clarifies problems and responds with options to customers who may be confused, upset, or uncooperative. - Analytical Skills (Research & Investigation) - Analyze data and assess a customer’s ability to resolve outstanding debts. - Research available resources and assets to seize or use as collateral for satisfying outstanding debts. - Research and gather information on accounts to identify assets and individuals related to unresolved liabilities. - Knowledge of Laws & Regulations - Apply and interpret RCWs, WACs, WTDs, ETAs, and departmental policies to assist customers and resolve compliance issues. - Educates customers on legal requirements for registration, reporting, and payment to promote compliance. - Interviewing & Negotiation Skills - Use interviewing techniques to gather information from customers. Formulate and ask direct, focused, and logically ordered questions. - Negotiate payment plans and evaluate full or partial payment options for satisfying unresolved liabilities. - Attention to Detail - Review financial records and identify assets that can be seized to satisfy the debt. - Organizes and prioritizes work, devoting adequate time and attention to individual tasks. Remains focused on tasks, working efficiently and handling interruptions appropriately. - Interpersonal Skills - Is approachable, works cooperatively with others, and contributes to group solutions through constructive feedback, ideas, and suggestions. - Accepts personal accountability and is open to constructive feedback. - Recognizes and encourages the behaviors that contribute to teamwork (e.g., sharing information, sharing expertise, working together). Preference may be granted to applicants who possess: - Bachelor’s degree involving major study in business administration, accounting, public administration, political science, economics, criminal justice, sociology, psychology, law, or a closely related field. - One year of experience in personal or corporate finance, law enforcement, adjustment of claims, collection of civil debts, or other directly related field. Requirements - Complete the online application in detail, as it will be used as your initial resume. - Attach a cover letter explaining your knowledge, skills, abilities, and desire for this position. - If you have foreign education credentials, please include the evaluation of U.S. equivalency. - To take advantage of Veteran's preference, please attach your DD-214, member 4 long form, or your NGB-22. Please blackout your Social Security number and date of birth before attaching. Benefits - Generous benefits package that includes defined benefit retirement plans. - Health, dental, and vision coverage. - Deferred compensation plans. - Eligibility for student loan forgiveness as a public service employee. Company Description The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.

Sr. Indirect Tax Analyst Job Description:The successful candidate will be a highly capable, responsible, and hands-on tax professional. A Sr. Indirect Tax Analyst will work in a challenging, fast-paced, and dynamic team environment, supporting the indirect tax and business license compliance processes, and assist the direct tax team as needed.This position reports to the Sr. Manager, Tax. Responsibilities: Prepare indirect tax data files monthly. Prepare Journal entries and GL reconciliations.Work closely with third party tax preparers.Prepare and file miscellaneous gross receipts and a few sales tax returns.Compile indirect tax audit information requests.Comply with company internal controls requirements.Respond to tax notices.File business license applications and renewals.Maintain indirect tax and business license calendars.Obtain and set up customers tax exemption certificates.Set up products in tax software.Research and reply to customer tax questions and billing disputes.Prepare property tax data and work with third party preparer.Prepare and file Canada GST and local indirect tax returns. Assist with corporate tax data gathering and estimated payments calculations. Assist with various ad hoc projects as needed. Required Knowledge and Skills:Prior remote working environment experience necessary.Demonstrated effective written and verbal communication. Excellent organizational skills with the ability to balance multiple priorities. Strong attention to details. Ability to work effectively with others and independently with a strong sense of ownership. Ability to document and effectively communicate complex tax issues. Flexible, hands-on attitude. Attracted by the challenges and opportunities of working within a rapidly changing, dynamic work environment. Basic Qualifications: Bachelor’s degree in accounting.Three plus (3+) years of indirect tax experience with mid- to large public accounting firm and/or corporate tax department. Preferred Qualifications: Experience using research tools, I.e., Bloomberg Tax. Working knowledge of SAP, NetSuite, Avalara, Sovos, or similar software. Work Environment: Remote work environment. Occasional travel possible. Flexibility for overtime as needed to manage work and filing deadlines. Flexibility to work with multiple U.S. time zones.

• Solve interesting and complex international tax problems • Lead client relationships on day to day tax matters supporting partners with service execution and development of extended services • Provide innovative tax planning, consulting, and compliance expertise to clients while effectively managing teams and budgets • Perform research and prepare/review technical tax memorandum • Manage, develop and mentor staff on projects and assess performance for engagement and year-end reviews • Proactively build relationships and communicate effectively both with the client and internally to provide superior client service • Participate in networking activities and work closely with partners on targeting and proposal activities

• Tax planning and preparation for high-net-worth individuals and their related entities. • Performing first reviews on certain individual and fiduciary returns. • Ensuring compliance with all federal and state filing requirements on behalf of clients. • Acting as a resource to business management teams for tax planning, tax research, and ongoing education of tax-related developments. • Assisting Tax Managers with regularly educating permanent and seasonal tax preparation staff. • Assisting with communicating relevant tax developments to clients through newsletters, social media, and/or other communications.