Role Description We are currently seeking an Owner Relations Agent to join our Customer Support team. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world’s most dynamic and fastest-growing sector. - Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P. - Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries. - Respond promptly to companies needs and add value by building relationships and trust through client interactions. - Manage difficult or emotional situations with a calm, non-defensive, and respectful manner. - Participate in cross-training to develop new skills, expand knowledge, and improve the business and customer experience. Qualifications - Demonstrated ability to manage multiple tasks and clients. - Ability to multi-task between several critical client situations at the same time. - Ability to professionally interface with clients over the phone or through email. - Strong self-motivation, and the ability to work both independently or with a team. - Strong organizational skills, sets priorities, and meets deadlines. - Excellent written, oral, and interpersonal communication skills. - 2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production. - Proficiency in all Microsoft Office applications and various oil and gas software programs. - High School degree or equivalent. Benefits - Medical - Dental - Vision - Income Protection (disability, life/AD&D, critical illness, accident) - Employee Assistance Program (EAP) - Healthcare Spending Account (HSA), Commuter - Lifestyle & Wellbeing Program - Pet Insurance

Role Description We are currently seeking an Associate Owner Relations Agent to join our team working remotely in Canada. This position will work Monday thru Friday, 8:00 am – 5:00 pm CT. - Answer incoming oil and gas owner relations phone calls from 8:00 to 5:00 p.m. CST, assisting callers with basic FAQs. - Log owner inquiries into a case tracking system. - Log detailed messages for inquiries that would need to be escalated to more experienced Owner Relations Agents. - Listen to voicemails and log into a case tracking system. Qualifications - Proficient in navigating CRM tools, ticketing systems, or other platforms efficiently. - Accurately captures information and follows designated procedures. - Articulates words clearly and professionally. - Able to calm upset callers and manage tense conversations. - Able to handle high call volumes. - Being consistently available during work hours. - High School Diploma. - 2+ years of customer service experience. - Proficient in MS Applications. Requirements - Ability to sit for long periods, work on a computer with repetitive motions and utilize devices typically found in an office environment. - Able to safely lift up to 35 pounds at a time using safe lifting techniques. - Ability to communicate effectively with another person. - Regular and predictable attendance is required. - Ability to work in a remote/work from home environment is required. - Travel requirements: 0% or as required for company needs. Benefits - Medical. - Dental. - Vision. - Income Protection (disability, life/AD&D, critical illness, accident). - Employee Assistance Program (EAP). - Healthcare Spending Account (HSA), Commuter. - Lifestyle & Wellbeing Program. - Pet Insurance.

• Develop deep technical expertise across federal mission workloads while serving as a trusted advisor to the federal developer ecosystem. • Accelerate critically important workloads by architecting, demonstrating, and integrating the NVIDIA software stack into partner platforms for high‑performance and scalable AI deployment. • Lead federal ISVs through onboarding and integration by delivering advanced resources such as reference architectures, optimized pipelines, sample code, and production‑ready AI workflows. • Analyze the federal developer ecosystem to identify emerging opportunities across defense AI, cybersecurity platforms, geospatial intelligence, mission analytics, and digital engineering, collaborating with NVIDIA engineering and product teams to shape product roadmaps and partner enablement strategies. • Engage senior technical leaders at federal ISVs and defense contractors to drive best‑practice integrations and solve complex architectural challenges.

• Cultivate and sustain deep technical mastery in the manufacturing industry • Partner multi-functionally to accelerate adoption of NVIDIA technologies • Understand the core technologies that accelerate the canonical workloads developers are building in factories • Accelerate critically important workloads by architecting, demonstrating, and integrating the NVIDIA software stack into partner products • Analyze and develop the community of developers to identify new growth opportunities • Collaborate across engineering, product management, and marketing