Role Description AO Globe Life is seeking motivated professionals to help families nationwide access essential supplemental benefit programs—all from home. This mission-driven, remote-first opportunity offers meaningful client impact, structured professional development, and long-term growth potential. Whether you’re launching your career or pursuing a new direction, this role provides the flexibility and support needed to build income stability while making a difference. - Conduct virtual consultations to understand each client’s needs - Guide individuals and families through available benefit options with clarity and professionalism - Support clients throughout the enrollment process - Maintain accurate and organized digital records - Provide timely follow-up and high-quality client service - Participate in ongoing training, mentorship, and team meetings Qualifications - Strong communicators with a client-first mindset - Organized, independent professionals who manage their time effectively - Individuals comfortable using Zoom and cloud-based systems - Backgrounds in customer service, consulting, hospitality, or advisory roles (preferred, not required) - Growth-oriented professionals who value coaching and mentorship Requirements - Authorized to work in the United States - Windows-based laptop or PC with a working webcam - Reliable high-speed internet connection Benefits - 100% remote position available to U.S.-based candidates - Flexible scheduling to support work–life balance - Inbound client interest — no cold outreach - Weekly pay via direct deposit - Structured renewal income opportunities for long-term growth - Comprehensive training and continuous development support - Clear leadership and advancement pathways - Collaborative, people-first team culture Company Description For over 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.

At AO Globe Life, excellence is the standard. We serve veterans, labor union members, and credit union members by delivering dependable supplemental benefit solutions with integrity, precision, and care. Our mission is clear: help families protect their financial futures while providing a high level of service at every interaction. This fully remote opportunity is designed for professionals who want flexibility, meaningful work, and long-term career growth in a structured, supportive environment. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling that supports work-life balance Pre-qualified client consultations provided — no cold outreach required Comprehensive training and licensing support Weekly direct deposit Monthly and quarterly performance bonuses Health insurance premium reimbursement Union representation through OPEIU Local 277 Leadership development and advancement opportunities A collaborative, service-focused team culture What You’ll Do Conduct scheduled virtual consultations with individuals and families Assess client needs and provide personalized benefit recommendations Explain coverage options clearly and guide clients through enrollment Maintain accurate digital records and ensure compliance standards Provide ongoing client support, including policy updates and general inquiries Build long-term relationships through consistent communication and service Participate in training sessions, mentorship, and team development Who Thrives in This Role Professionals with a strong client-first mindset Confident communicators who build trust in virtual settings Organized individuals who can manage multiple priorities Self-motivated professionals comfortable working independently Candidates experienced with digital tools and virtual platforms Customer service or client-facing experience is helpful but not required Requirements Authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with webcam Must be physically located within the United States Eligible to obtain a Life Insurance License (licensing support provided) About AO Globe Life For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our organization is built on trust, long-term relationships, and a commitment to service. Apply today to build a flexible, purpose-driven career where your work makes a lasting impact.

• Build and maintain executive-level relationships with municipal leaders. • Lead a Client Service Team to drive multi-level engagement across our organization and the client’s. • Maintain a deep understanding of client priorities, pressure points, and long-term plans. • Translate client insights into actionable strategies that position our firm to win work and expand partnerships. • Align client challenges with our full suite of services and differentiators. • Own growth outcomes for assigned clients, including sales, revenue stability, and profitability. • Drive winning work by leading opportunity development—guiding capture planning, positioning, and proposal development strategies to secure new projects and programs. • Collaborate with Project Directors and delivery teams to confirm client satisfaction across active projects. • Identify and address performance risks early, safeguarding consistent delivery of high-quality work. • Lead client growth and business planning processes, establishing clarity of goals, investments, and expected ROI.

Role Description The Client Services department partners with customers to ensure long-term success. Client Services Specialists are responsible for guiding and assisting participants throughout the entire verification process by communicating between the client and cross-functional internal teams to ensure the timely, successful delivery of solutions and resources. Additionally, Specialists play a key role by utilizing their knowledge of the database systems and service divisions to provide solutions that both benefit the customers’ needs and the company’s goals. - Managing incoming calls and emails for client assistance - Knowledge in lower-level technical evaluation guidance - Database management and navigation - Able to handle escalated situations and redirect to appropriate internal departments - Ability to take on any additional tasks assigned by supervisor as new needs arise - Sales tactics including cross-promoting to other divisions and services - Outreach to clients regarding renewal deadlines and evaluation resolutions - Conducting database administrative work for clients and other internal departments: - Processing expedited service requests - Notifications of new verified products and renewal certifications - Assigning client usernames and brand ownership settings - Creation and upload of verification certificates Qualifications - 2+ years of account management or other relevant experience preferred - Possesses a solid level of computer literacy including Office Suite software - Excellent verbal and written communications skills - Proven ability to manage multiple projects at a time - Strict attention to detail for clarity and completeness - Demonstrates adherence to department and company policies - Ability to present client-focused solutions based on customer needs - Strives to find improvements and efficiencies for team and company EEO Statement FoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at [email protected] .