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SVP, Core IT

Vice PresidentVice PresidentOtherRemoteMid LevelTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

105 days ago

Salary

$206.1K - $302.3K / year

Seniority

Mid Level

No structured requirement data.

Job Description

SVP, Core IT

Crum & Forster

Role Description Crum & Forster provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. Operating out of our corporate offices in Morristown, New Jersey, and ten regional offices, we distribute our products through approximately 1,500 authorized retail and wholesale brokers across the United States. C&F has a strong culture developed around a decentralized model, enabling business units to drive innovation with their customers in mind. We are looking for a dynamic individual to lead Core IT and deliver centralized IT functions with a focus on security, availability, and customer satisfaction. Core IT operates in a federated model providing infrastructure services to a centralized C&F corporate layer and multiple decentralized business divisions selling a wide variety of insurance products. The Senior Vice President, Core IT, reporting into the COO, will serve as the enterprise leader responsible for designing and executing the strategy for all Core IT services across a hybrid on-prem / multi-cloud environment. This role will champion transparency, measurable outcomes, and a service-oriented operating model aligned to the strategic needs of C&F and its divisions. What you will do: - Lead a large organization of Infrastructure professionals and work closely with multiple partners across C&F, including collaboration with the CISO. - Major areas of responsibility include: - Data Center Services: Primary & Secondary Data Centers, multi-cloud environments, O365, patch management, and directory services. - Network Services: Enterprise network architecture, firewall management, Citrix virtual desktop infrastructure, database administration, and job scheduling & monitoring. - Desktop Services: Service Desk, Employee Access Security, and Telecom/Collaboration. - Ensure Division Presidents and other senior-level executives are up to date on the current state of services. - Engage at a technical level with all levels of staff and management. - Work closely with division IT leads to understand their needs and ensure appropriate support that satisfies security and operational objectives. - Collaborate with the CISO organization to ensure cyber security needs are fully addressed. - Promote a continuous training culture to help teams keep current with ITSM, AI, Cyber Security, and other skills as needed. - Develop and manage an appropriate budget, balancing cost optimization without compromising reliability. The SVP of Core IT will be responsible for several transformational objectives including: - Defining, implementing, and continuously refining a transparent IT Service model based on ITIL/COBIT principles. - Establishing and enforcing KPI’s and SLA’s to measure and monitor successful outcomes. - Driving strategic modernization initiatives including hybrid cloud adoption, network/SD-WAN transformation, infrastructure AI/automation, edge computing readiness, and next-generation data center optimization. - Ensuring robust disaster recovery, business continuity, and high-availability architecture in line with determined RTO’s and RPO’s. Qualifications - Bachelor’s degree from an accredited school. - Minimum 15 years relevant work experience in IT Infrastructure including prior senior leadership experience. - Proven track record of transformational change. - Strong command of IT Service Management principles with hands-on experience defining, measuring, and reporting on SLA and KPI frameworks. - Experience with Cyber Security initiatives and prior collaboration with CISO organizations. - Experience in decentralized organizations is a plus. - Executive level communication skills. - Strong project management and organizational skills. - Expert ability to influence constituencies across internal functions, customers, and partners. - Action-oriented; results-oriented; with demonstrated ability to work with a sense of urgency and manage multiple initiatives simultaneously. Benefits - Competitive compensation package. - Generous 401K employer match. - Employee Stock Purchase plan with employer matching. - Generous Paid Time Off. - Excellent benefits that go beyond health, dental & vision, focusing on wellness. - Support for career development, including tuition reimbursement and professional training. - A dynamic, ambitious, fun, and exciting work environment. - Encouragement of social and community responsibility through matching donation programs and volunteer opportunities.

Job Requirements

  • Bachelor’s degree from an accredited school.
  • Minimum 15 years relevant work experience in IT Infrastructure including prior senior leadership experience.
  • Proven track record of transformational change.
  • Strong command of IT Service Management principles with hands-on experience defining, measuring, and reporting on SLA and KPI frameworks.
  • Experience with Cyber Security initiatives and prior collaboration with CISO organizations.
  • Experience in decentralized organizations is a plus.
  • Executive level communication skills.
  • Strong project management and organizational skills.
  • Expert ability to influence constituencies across internal functions, customers, and partners.
  • Action-oriented; results-oriented; with demonstrated ability to work with a sense of urgency and manage multiple initiatives simultaneously.

Benefits

  • Competitive compensation package.
  • Generous 401K employer match.
  • Employee Stock Purchase plan with employer matching.
  • Generous Paid Time Off.
  • Excellent benefits that go beyond health, dental & vision, focusing on wellness.
  • Support for career development, including tuition reimbursement and professional training.
  • A dynamic, ambitious, fun, and exciting work environment.
  • Encouragement of social and community responsibility through matching donation programs and volunteer opportunities.

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