• Fully own the success of your tool(s) within Samsara’s revenue stack. This includes: • Discovery: Lead deep user research to identify, document, and anticipate core customer support pain points and future GTM tooling needs. • Design: Draft comprehensive Product Requirements Documents (PRDs) and design artifacts (wireframes), ensuring alignment with business goals and automated workflows. • Build: Oversee feature execution and drive rigorous usability testing, collaborating with GTMS, Sales Ops, and AI + Data Analytics teams. • Launch: Coordinate all aspects of release, including change management, enablement programs, and documentation for seamless field adoption. • Adopt & Iterate: Define and track key performance indicators (KPIs and adoption metrics) to measure business impact and inform rapid roadmap iterations. • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

• With a deep understanding of player behavior, future in-game content and marketing activations, execute the development of compelling Franchise Rewards merchandising assortments on a 6-12 month timeline by managing the end-to-end merchandise development process, from initial concepts through production and delivery. • Communicate effectively with internal and external stakeholders to drive Franchise Rewards merchandise plans for existing and new IP with a data-informed approach. • Justify business recommendations by translating product development goals into solutions, identifying more cost-effective alternates and describing tradeoffs. • Partner with Operations Manager to create realistic workback schedules that balance team resources with team budget goals. • Own day-to-day project administration, including managing project timelines, task tracking, documentation, approvals, and production tracking. • Assist with sample reviews, feedback consolidation and creative approval tracking. • Track, interpret, and review sales performance indicators for specific projects and product categories to evaluate the success of strategies and objectives. • Support senior members of the team on annual operating plans, providing research, input and actionable ideas to grow the business.

Why Work at SMA America At SMA America , we believe in Energy that Changes . Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you. PURPOSE OF THE POSITON The Product Manager, DC/DC has two main functions attributed to the position.  The first function (80%) is to lead the development, performance, and strategic direction of SM’s utility-scale DC coupled products offering based on the Dynapower product line. The second function (20%) is to act as the main point of contact for the U.S. manufacturing partner as regards to product management related topics. The Product Manager, DC/DC Converter bridges product management, service analytics, and cross-organizational coordination to ensure technical excellence, customer satisfaction, and market competitiveness. The Product Manager, DC/DC Converter is the primary liaison between SMA’s U.S. based manufacturing partner for string inverters and the central product management team. PRIMARY DUTIES/RESPONSIBILITIES Control the lifecycle of the DPS DC/DC converter for utility-scale applications, driving feature development, cost control, documentation updates, and market alignment in close cooperation with the supplier. (Function 1) Serve as the primary contact person for product-related inquiries across Service, Support, Supplier Quality, Purchasing, and Pre-Sales teams. (Function 1) Continuously enhance product functionality in cooperation with the supplier based on feedback from Sales, Service, Applications Engineering, and direct customer input. (Function 1) Conduct competitive research on DC-coupled system architectures to identify market opportunities and inform product positioning. (Function 1) Support the analysis of site-wide DPS issues across multiple installations to identify systemic trends and root causes in cooperation with Supplier Quality. (Function 1) Collaborate with OEM partner Dynapower and SMA Engineering to develop and deploy new DPS firmware and optimized settings. (Function 1) Participate in regular cross-functional meetings with Dynapower to track progress on open service and engineering items. (Function 1) Monitor service case history to uncover patterns and drive improvements in both product design and service processes. (Function 1) Produce a monthly DPS Demand Plan Report to support internal planning, inventory management, and forecast accuracy. (Function 1) Develop and present monthly KPI updates for SMA America’s Large Scale Management Team, tracking: DPS failure rates, Case volumes (opened/closed), Open and forecasted orders. (Function 1) Ensure continued compliance of the product to meet U.S. market requirements, including regulatory compliance in close cooperation with the HQ product management team. (Function 2) 401(k) plan with company match Opportunities for professional development and training Inclusive, collaborative, and innovative work environment Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

• Own the product vision for the global infrastructure delivering security to Menlo customers • Define the roadmap and work with internal teams to communicate, manage, and deliver it • Engage with the global teams to understand local market requirements and drive the solution delivery to meet the customer needs • Drive productization of logging, reporting, and other data related infrastructure tools needed for customer and internal teams • Provide forecasting and scalability requirements to the internal stakeholders • Manage the cost reduction initiatives to drive gross margin improvements for the company