The Product Regulatory Operations org is a vital part of the commitment to user and business safety on its platforms delivering operations for emerging and critical priorities across Global Operations and in close partnership with product/eng legal and XFN stakeholders. As a Technical Product Operations Specialist you will work on projects that drive growth engagement and quality of the products through data-driven decision making and technical tooling. We are looking for experienced professionals with strong technical acumen and product sense who can independently build analytical solutions leverage AI tools to accelerate workflows and drive programmatic improvements through data analysis and automation. Responsibilities Support program execution strategy for multiple products and platforms - includes kickstarting 0 to 1 efforts accelerating execution and improving quality/outcomes for product objectives via programmatic and technical solutions Write and optimize SQL queries to collect transform and analyze product data from various sources identifying trends patterns and insights that inform business decisions Build and maintain dashboards reports and visualizations e.g. Unidash Google Sheets to effectively communicate findings to stakeholders and support real-time decision-making Leverage AI Agents and tools e.g. Worldclass Tooling to accelerate data analysis automate repetitive tasks and prototype solutions Proactively identify program risks develop data-backed mitigation plans and communicate rationale and updates clearly across cross-functional teams General program management to identify opportunities and predict roadblocks through data analysis strengthen cross-functional relationships and execute on plans with technical rigor Labeling and LLM Training across all orgs Minimum Qualifications 8 years of relevant experience in consulting strategy operations or equivalent program management experience with particular focus on technical product operations Proficient in SQL - able to write advanced queries including CTEs window functions joins aggregations and data transformations Experience with AI Agents and AI-assisted workflows - comfortable prompting and iterating with AI tools to accelerate work Expert-level proficiency in Google Workspace especially Google Sheets - able to create detailed step-by-step documentation complex formulas pivot tables and automated workflows Strong multi-tasking abilities with demonstrated experience managing multiple workstreams simultaneously Self-starter mentality - able to work independently take initiative and drive projects forward without close supervision Eager to learn new tools technologies and domains quickly adapts to changing technical requirements Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions Proven time-management and organizational skills Data Annotation/Labeling skills LLM training amongst product quality teams Preferred Qualifications Experience with VS Code or similar development environments Vibe Coding experience - comfortable with low-code/no-code prototyping or AI-assisted code generation Experience building dashboards and data visualizations Unidash Tableau Looker or similar Familiarity with data pipelines ETL processes or data infrastructure concepts Experience working with engineering teams on technical specifications and requirements Experience in quality assurance triage operations or ML/AI validation workflows Experience with testing developing and implementing test strategies manual and automated for products and features. Skills sql, data analysis, labelling, data, Annotation, LLM, Vibe coding, ETL Processes, Claude, AI Agents, AI-assisted workflow, testing, product quality Job Type & LocationThis is a Contract position based out of Menlo Park, CA. Pay and BenefitsThe pay range for this position is $60.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The O500 Source Document Analyst will provide support for the end-to-end implementation process for Client Operations. You’ll assist with the review of key source documents directly aligned to account installation. What you’ll Do: - Ensure source documents are maintained in the document storage process - Review prior year source documents in multiple systems, i.e. ePro, CIT, Benefit Sculpting Tool (BST), and Vista - Review complex, non‑routine issues impacting benefit summary delivery and system accuracy - Prepare discrepancy reports identifying issues that may delay client implementation of healthcare services to their employees - Run comparison analyst of source documents using Cigna’s Quic Tool process - Map (Facets) client SBCs to MyCigna.com via Cigna’s internal process - Participate in biweekly meetings and training huddles to support client implementation and preparation - Provide support with end-to-end audits to review disjoints in source documents - Produce fallout reports and coordinate maintenance updates with Benefits and Quality teams What you’ll need to do the job: - High School Diploma or GED, required - Required Schedule: 9 am - 6 pm CST, Monday - Friday - 1+ years of experience with Cigna's administrative capabilities including benefits, eligibility, ID cards, customer services experience, preferred - 2+ years of experience collaborating cross‑functionally to resolve customer service issues and deliver results, required - General knowledge of benefit standards across Cigna dental, vision, and medical platforms, including benefit summaries and SBCs, preferred - 2+ years of experience using multiple software and system‑based applications, including databases and spreadsheets; documentation and tracker systems, preferred - Proficient with Microsoft office products; (i.e., Excel, Outlook, and Word), required - Experience supporting complex, cross‑functional initiatives and project management, preferred - Ability to independently manage competing priorities and client expectations, required If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 23 - 35 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

• Performing complex analytics and statistical modelling on large data sets to optimize supply chain operations • Developing, leading, and maintaining databases for Supply Management operations • Creating data mining architectures/models/protocols, statistical reporting, and data analysis methodologies • Managing KPIs related to supply chain and supplier performance • Creating and maintaining automated dashboards, reports, and data models using Celonis and Power BI

• Coletar, processar e carregar dados de fontes diversas; • Realizar levantamento de requisitos junto aos stakeholders; • Desenvolver integrações entre diferentes plataformas; • Criar e aprimorar plataformas de Business Intelligence; • Assegurar a qualidade das entregas por meio de revisões rigorosas;