• Assist customers in the initial adoption of the HPE PCAI Private Cloud AI product. • Project manage the customer and use case. • Conduct informal product training sessions. • Schedule and conduct regular cadence calls with customers. • Serve as the primary point of contact during the onboarding phase. • Guide customers through the initial adoption of their first use case. • Collaborate with internal teams to ensure customer success. • Monitor customer progress and provide proactive support to ensure early value realization.

• The Implementation Specialist – Preroll serves as a technical expert for all pre-roll manufacturing processes, equipment, and best practices. • This role drives process optimization, supports process development, and ensures consistent operational excellence across manufacturing sites through training, documentation, and hands-on support. • By partnering closely with production teams, this position resolves technical challenges and elevates performance across the network.

• Define and maintain the onboarding program for clients based on our product initiativesDefine, track and achieve key performance indicators for the onboarding program. • Owning the implementation process and project planning for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients. • Operating as the primary point of contact during the assigned clients onboarding phase for all hardware and software implementations. • Ensure the timely and successful completion of new client onboarding for all assigned accounts. • Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule.. • Hosting virtual or in-person group training sessions for new customers.

• Join a team focused on growth and outcomes rather than hours. • Collaborate with tech enthusiasts in a trusted environment.