We are seeking motivated individuals to join our team as Entry Level Travel Advisors (Remote). In this role, you will assist clients with planning vacations and coordinating travel arrangements including flights, hotels, resorts, cruises, and vacation packages. This Remote Travel Advisor opportunity is ideal for individuals who enjoy helping others, staying organized, and creating memorable travel experiences. Remote Travel Advisors support clients throughout the travel planning process while working independently from home using online booking systems and digital tools. Key Responsibilities • Assist clients with planning vacations and travel experiences • Research and book flights, hotels, cruises, and vacation packages • Coordinate travel arrangements based on client preferences and budgets • Provide destination information and travel recommendations • Communicate with clients regarding reservations and travel details • Issue travel confirmations, itineraries, and documentation • Work with travel suppliers and vendors to secure travel services • Respond to client questions and assist with travel-related concerns • Maintain accurate records of bookings and client information • Stay up to date on travel trends, supplier offerings, and destination updates Qualifications • Strong communication and customer service skills • Excellent organizational and time management abilities • Ability to manage multiple tasks while maintaining attention to detail • Comfortable using online systems and digital tools • Self-motivated and able to work independently in a remote environment • Interest in travel and helping others plan great experiences Previous travel industry experience is helpful but not required. Training and support are available for individuals new to the industry. Work Environment • Fully Remote (Work From Home) position • Flexible schedule Training and ongoing support are provided to help you succeed.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY The Pharmacy Technician, Prior Authorization takes in-bound calls from providers, pharmacies, members, etc. providing professional and courteous phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of reviews. Transfers all clinical questions, escalations and judgement calls to the pharmacist team. The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth’s received via fax and ePA, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team. Additional responsibilities to include but not limited to the following: - Effectively manage work volume by handling inbound calls/fax/ePA requests utilizing appropriate courteous and professional behavior based upon established standards. - Comply with departmental, company, state, and federal requirements when processing all information to ensure accuracy of information being provided to internal and external customers. - Communication with other internal groups regarding determination status and results (seniors, pharmacists, appeals, etc). - Identify and elevate clinical inquiries to the pharmacist team as appropriate. - Other duties assigned, for example faxes, sorting, email boxes, CAS maintenance, etc. Required Qualifications - Able to apply basic computer skills. Knowledge of Microsoft Office Suite: Excel and Word required; Access, Outlook, PowerPoint, Visio preferable. Keyboard skills essential. - Basic pharmaceutical knowledge pertaining to terminology, calculations, and protocols. Preferred Qualifications - .Must be able to multitask and utilize multiple system applications simultaneously. - Must be able to utilize available resources independently and provide high quality work. - Must be able to absorb presented information, display motivation, seek development and problem solve. - Ability to adapt and change with workflow and shifting priorities. - Must possess excellent written, verbal, grammar, and listening communication skills. - Must be able to deal with a diverse customer base (internal and external) in a friendly and confident manner. - Ability to maintain confidentiality of PHI (Protected Healthcare Information). Education High School Diploma or equivalent GED Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• Handle a high volume of customer calls (inbound and outbound) • Schedule appointments against insurance claims • Provide information on what to expect during the repair experience • Follow company guidelines and insurance carrier requirements • Provide superior customer service via phones and emails • Use effective questioning and listening skills • Maintain a professional attitude when handling calls • Document conversations accurately • Follow operating procedures and adapt quickly to new processes • Participate in educational opportunities to grow product and service knowledge

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: Are you ready to take your career to the next level? We're on the lookout for talented individuals like you to join our incredible team at FNBO! Our next class is scheduled to start on Monday, April 6, 2026. You MUST be able to train 9:00am to 6:00pm CST for the first 7 weeks on-site at the Omaha NE Tower, Kearney, NE Branch, Yankton SD Branch or Greeley CO Branch. 100% attendance required, time off requests will not be granted during the training period. Starting Monday, 5/25/26, you will then transition into your solidified shift/schedule and work remotely from home. You would transition into one of the schedules below. SHIFT DAYS 2:00pm to 10:30pm MTWR=Y= 12:30pm to 9:00pm MT==FYS 1:30pm to 10:00pm MTW=F=S 2:00pm to 10:30pm M==RFYS 11:00am to 7:30pm M==RFYS 10:30am to 7:00pm MTWR==S 1:30pm to 10:00pm =TWRFY= 2:30pm to 11:00pm MTWR==S MON = (M) TUES = (T) WED = (W) THURS = (R) FRI = (F) SAT = (Y) SUN = (S) We also have Full-Time FLEX schedules available after 7 weeks of PAID on-site training (May 25, 2026). You will have the opportunity to select your own schedule from available shifts between 7:00 AM and 10:00 PM CST, Monday through Sunday each week. Schedules are chosen four weeks in advance, with a minimum commitment of 40 hours per week (Full-Time). Shift availability is based on business needs, and additional hours may be offered on an as-needed basis. Please note that Evening, Weekend and Holiday availability may be required depending on business demand, either on a recurring or intermittent basis. Please note that Full-Time set schedule preference selections will be considered in the order in which they are received, and that selecting a shift/schedule does not guarantee you these hours, as offers are not finalized until you have spoken with a FNBO’s Customer Care Talent Advisor. Incumbents in this role MUST reside within a 70-mile radius of the FNBO Omaha, NE Tower: - 1601 Dodge Street Omaha, NE 68102 - 2223 2nd Avenue Kearney, NE 68847 - 332 Broadway Ave Yankton, SD 57078 - 1701 23rd Ave Greeley, CO 80634 Benefits eligibility for all employees begins the 1st of the month following your start date! (May 1, 2026) Compensation: $23.10 ($21.00 Per Hour + 10% Language Differential) Non-Exempt/Hourly About This Role: Role Summary: Want to be the voice of FNBO? A position on our Customer Care team gives you the opportunity to be the first point-of-contact with our valued customers! At FNBO, our customers deserve a superior customer experience, and our Customer Care Senior Specialists are vital in making that possible! This role is for you, if you’re great at talking with people, know how to identify and define customers’ needs, and enjoy working independently. Key Accountabilities - What You Will Do: - Assist Customers: Handle inbound and outbound calls to address customer inquiries and provide support. - Account Management: Help customers manage their bank accounts, including balance inquiries, fund transfers, and transaction history. - Issue Resolution: Resolve issues related to account discrepancies, unauthorized transactions, and other banking problems. - Product Information: Provide information about bank products and services, such as loans, credit cards, and savings accounts. - Customer Verification: Verify customer identity to ensure security and privacy of account information. - Service Requests: Process service requests like account openings, closures, and changes to account details. - Technical Support: Offer basic technical support for online banking, mobile app usage, and ATM-related issues. - Compliance: Adhere to banking regulations and internal policies to ensure compliance and maintain customer trust. - Feedback Collection: Gather customer feedback to improve services and enhance customer satisfaction. - Documentation: Maintain accurate and detailed records of customer interactions and transactions. Work Location/Space: - Having an organized workstation to aid with seamless customer interactions is a best practice. - WFH employees are required to live within a 70 mile radius of a service center. This will ensure employees can get equipment as needed or come onsite when system issues occur. - WFH employees must have a clean, accessible, and quiet workspace with no distractions, interruptions, or background noise. You want to be able to concentrate and listen to our customers with ease, so this is imperative. Any detection of background noise that would be considered unprofessional by our customers may be grounds for disciplinary action. - Appropriate dependent care must be in place. Working at home is not a substitute for a child or any other type of dependent care. - Employees are responsible for all expenses incurred related to the establishment and use of the designated home workspace. - Due to the nature of the work and accessible customer information, which is confidential, visitors while working are not allowed, regardless of location. - Commuting to an FNBO location for a meeting, training and other work that needs to be done in person could be required. Travel time/ mileage will NOT be paid/reimbursed for this commute. - Working from a location other than your permanent address must be pre-arranged and approved by management. WFH arrangements may be rescinded if the employee’s address change is outside of a 70 miles radius of a call center site. The Ideal Candidate for This Role: Qualifications - Who You Are: - Bilingual in English and Spanish (required) - Customer Service Skills: Strong ability to interact with customers in a friendly, professional, and empathetic manner. (preferred minimum 12 months) - Communication Skills: Excellent verbal and written communication skills to clearly convey information and resolve issues. - Problem-Solving Abilities: Ability to quickly identify and resolve customer issues with a solution-oriented approach - Technical Proficiency: Familiarity with banking software (preferred), online banking platforms, and basic troubleshooting skills for common technical issues. - Attention to Detail: Strong attention to detail to ensure accurate processing of customer information and transactions. - Time Management: Ability to manage time efficiently and handle multiple tasks simultaneously in a fast-paced environment. - Product Knowledge: Good understanding of the bank's products and services to provide accurate information and assistance. (branch experience a plus) - Adaptability: Flexibility to adapt to changing policies, procedures, and customer needs. - Teamwork: Ability to work collaboratively with colleagues and other departments to provide excellent customer service. - Compliance Awareness: Understanding of banking regulations and compliance requirements to ensure adherence to legal and ethical standards. - Active Listening: Strong active listening skills to understand customer concerns and address them effectively. - Sales Skills: Basic sales skills to promote bank products and services when appropriate. - Have obtained a high school diploma or GED as required. - Have a quiet workspace with minimal distractions for remote work. - Maintain a fast and reliable internet connection for remote work. - Open to working overtime hours when needed. #IND123 Candidates must possess unrestricted work authorization and not require future sponsorship. Work Environment: It is anticipated that the incumbent in this role will work onsite during the initial training period. After training is complete, the incumbent may be able to transition to remote work, offering you the freedom to contribute to our mission from wherever you work best, without compromising on career growth or connection to our team. Regardless of your location, you'll be fully integrated into our team through robust digital collaboration tools and regular communication. Please note, work location and onsite duration requirement is subject to change based on business needs. Compensation and Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: - Medical, Dental, Vision Insurance - 401k, With Matching Contributions - Time Off Programs - Health Savings Account (HSA)/Dependent Care - Employee Banking - Growth Opportunities - Tuition Assistance - Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. To obtain compensation and benefit information related to this specific role, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20260171 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.