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Manifest MedEx logo
Manifest MedEx

California's nonprofit health data network

Technical Consultant

ConsultantConsultantOtherRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

89 days ago

Salary

$120K - $150K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Technical Consultant

Manifest MedEx

• Provide technical direction and requirements for IEHP engagement and data delivery. • Analyze data quality and completeness and provide clear findings tied to IEHP providers, data types and/or trends that require attention. • Coordinate outreach to IEHP providers to address data integration and data quality issues. • Provide metrics showing which IEHP providers submit CCDA and/or HL7 data to MX, highlighting any data quality issues or reductions/stoppages to achieve continuous/ongoing data sharing with no gaps in service. • Identify opportunities to improve IEHPs use of MX’s current products and services, and recommend enhancements aligned with IEHP’s priorities. • Generate, deliver and communicate these specific deliverables to IEHP: • Monthly Technical Dashboard: A summary of data exchange metrics, data quality observations, provider outreach activity, and key technical issues and resolutions. • Monthly Request Intake and Status Report: Documentation of incoming Participant requests, associated scoping, prioritization and current status. • Quarterly Value and Improvement Summary: A high-level report outlining completed activities, identified areas for improvement, and recommendations.

Job Requirements

  • Bachelor’s degree in a technical field, or equivalent practical experience.
  • 3-5 years of experience in a Senior Technical Analyst, Senior Technical Support, or Senior Application Support role, including exposure to project coordination and/or project management related to health and health plan data integration.
  • Demonstrable experience working as a customer facing SME for a complex technical product or platform, including system configuration and reporting for Health Plans or equivalent in the health IT industry
  • Strong proficiency in analyzing and troubleshooting system data flows.
  • Exceptional written and verbal communication skills, with the proven ability to articulate technical concepts clearly to both technical and non-technical audiences.
  • Experience interacting with customer clinical, quality and IT teams, vendors, project managers, end users, and leadership across business, technical, and clinical functions
  • Ability to build and maintain respectful, productive internal and external relationships, that are professional, encourage collaboration, ensure accountability and allow the achievement of mutual objectives and strategies
  • Very strong knowledge of the healthcare industry, specifically data standards such as CCDA, HL7, FHIR, and Health Plan integrations or similar integration protocols.
  • Understanding of Health Information Exchange (HIE) concepts as they pertain to both medical and social data.

Benefits

  • bonus
  • benefits

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