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Twin Cities Orthopedics logo
Twin Cities Orthopedics

Ready. Set. TCO for more of what you need to keep your body moving.

Therapy Insurance Specialist

Location

Minnesota

Posted

93 days ago

Salary

$19 - $29 / hour

Seniority

Senior

High SchoolEnglish

Job Description

Therapy Insurance Specialist

Twin Cities Orthopedics

• Provide excellent customer service and documentation while communicating with patients, insurance representatives, clinic personnel, and outside vendors. • Verify and document insurance information as defined by current business practices. • Research denials and report findings back to billing denial team. • Schedule new and existing patients in the current practice management system. • Answer inbound calls in a timely, pleasant and professional manner. • Communicate all pertinent patient information regarding their call. • Ensure professional communication with patients, insurance representatives, clinic personnel, and outside vendors. • Maintain a working knowledge of health care plan requirements and health plan networks. • Make outbound phone calls to patients and/or insurance companies for benefit inquiries. • Travel as needed for team meetings. • Comply with all TCO and therapy policies and procedures. • Complete daily tasks and follow up each day as designated. • Demonstrate the ability to work as an effective team member.

Job Requirements

  • High School diploma/GED or equivalent
  • Customer service experience required
  • Previous experience in a healthcare facility in relation to pre-registration, insurance verification, or appointment scheduling preferred

Benefits

  • Health insurance (w/Maternity Bundle)
  • Dental & Vision plans
  • Tuition Reimbursement
  • 401(k) w/ Profit Sharing
  • Employee Assistance Program
  • Lifetime Fitness Subsidy
  • Car Rental discounts
  • Home, Auto, & Pet insurance savings programs & more

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