• Manages processes and systems related special initiative projects including but not limited to product configuration, project milestones maintenance, quality review and application testing, product benchmarking, risks and issues tracking, and other project documentation upkeep • Investigates and responds to questions for assigned projects • Contributes and collaborates to generates project status updates • Monitor’s quality of product usage post-implementation and pro-actively partners with Business Operations, Research & Development (R&D), and steering committee members on observations relating to success of implementation • Interacts directly with internal stakeholders via calls and meetings, documents meeting notes and action items and follows up accordingly to ensure project objectives remain on task • Identifies unmet business needs and/or requirements and works collaboratively with Senior Technical Specialist, Team Leads and Managers to investigate process improvement opportunities • Complete all responsibilities and tasks as outlined and in conjunction with our department goals • Complete all responsibilities as outlined in the annual performance review and/or goal setting • Complete all special projects and other duties as assigned. • Must be able to perform duties with or without reasonable accommodation

• Support the Executive Director in operating the State office and its functions • Plan and execute Fall Leadership and District Contests • Provide leadership and assistance to new chapter advisors • Work with Regional Manager to create partnerships with Department of Education and local school administrators • Collaborate with the Director of Championships for District Leadership and Skills Conferences

• Consult with clients to understand travel preferences, budgets, and goals • Plan and book travel arrangements including flights, hotels, cruises, and excursions • Create personalized itineraries tailored to client needs • Provide recommendations on destinations, activities, and travel packages • Stay up-to-date on travel trends, deals, and supplier offerings • Manage bookings, confirmations, and client communications • Assist clients with changes, cancellations, and travel issues • Build long-term client relationships to generate repeat and referral business • Promote travel services through social media or personal marketing (optional but encouraged)

• Provide remote counseling services to children, adolescents, adults, couples, families, and groups. • Collaborate with clients to identify concerns, define counseling goals, and develop actionable treatment plans. • Maintain accurate and timely clinical documentation in compliance with all state, federal, and company policies (i.e., HIPAA). • Participate in ongoing professional development through workshops, meetings, and training opportunities. • Integrate Christian faith and psychological best practices in therapy as appropriate. • Refer clients to other resources or specialists as needed. • Engage in occasional community outreach or ministry initiatives relevant to Light Counseling’s mission. • Provide clinical supervision or mentorship to interns and residents (if qualified). • Perform other duties as assigned.