• Lead the end to end technical onboarding and configuration of Bug Bounty, Vulnerability, and/or Pentest programs for new and existing customers. • Lead and drive ongoing technical program execution through structured engagements, including kickoff meetings, walkthroughs, and both regular and ad hoc program reviews with customers and internal stakeholders. • Act as a technical point of contact during program launches, ensuring smooth transitions and early success • Provide guidance on vulnerability triage, communication workflows, and integration best practices • Provide clear communication and practical support for ongoing pentest or bounty projects, ensuring on-time delivery. • Collaborate closely with the Customer Experience Managers and sales teams to align technical delivery with customer expectations. • Assist in developing and improving internal onboarding playbooks, technical documentation, and enablement materials. • Actively collaborate with other team members within the delivery teams to contribute to project success. • Contribute to problem-solving discussions and proactively identify potential issues. • Support continuous improvement of delivery processes to drive consistency, quality and scalability. • Serve as the primary point of contact, providing proactive status updates and managing expectations with both internal and external stakeholders throughout the project lifecycle. • Effectively manage program timelines and dependencies, proactively identifying and mitigating potential delays to ensure on-time delivery.

• Proven ability to lead and coordinate multiple concurrent initiatives across the Platform portfolio. • Accountable for the tracking and communication of complex project initiatives, ensuring alignment with approved scope, schedule, cost, and quality baselines. • Maintain and manage integrated project schedules, milestones, and dependencies across internal delivery teams and external stakeholders. • Prepare and present regular project status reports, delivery forecasts, and executive-level summaries for internal leadership and external partners. • Coordinate and lead execution of contracts and formal change control processes, including impact analysis, documentation, and governance approvals for scope, cost, or schedule changes. • Ensure all work performed is traceable to contractual deliverables and approved project artifacts. • Proactively identify, assess, and manage delivery, compliance, and dependency risks and issues in a regulated project environment. • Facilitate and coordinate testing readiness, user acceptance, and go-live activities to ensure quality standards and acceptance criteria are met to SLA standards. • Serve as a coordination point between internal delivery teams – such as Engineering, Legal, Compliance, Marketing/Sales – and external stakeholders operating under formal governance and oversight models. • Manage budget reports with Finance as required. • Facilitate structured communications ensuring decisions and approvals are documented and auditable. • Supports executive briefings and stakeholder discussions as required to maintain alignment and trust.

• Coordinate delivery for multiple concurrent technical projects across consulting clients and internal products • Attend stakeholder and client meetings, take detailed notes, and surface business intent to Product Owners • Facilitate sprint reviews and retrospectives that drive actual improvement • Track project milestones, deadlines, and deliverables with proactive follow-through • Support Product Owners in maintaining prioritized backlogs by ensuring they have the necessary context and stakeholder input • Identify blockers early and drive resolution, escalate complex decisions or stakeholder conflicts • Produce clear status reporting that shows real project health, not theater • Track metrics including sprint velocity, cycle time, and delivery predictability • Manage SOX compliance documentation, ARB/CAB ticket coordination, and help desk resolution tracking • Ensure development tasks have sufficient context before engineers start work • Coordinate cross-team dependencies and resource allocation • Protect engineering focus time by eliminating unnecessary meetings and workflow friction • Maintain project documentation and dashboards that leadership can use • Flag when priorities are unclear or competing, don't guess, ask

Role Description Are you a leader? Energetic? Ever worked as part of a program that is Agile? Are you interested in being an agent of change on a team committed to achieving client-focused, mission-driven excellence? Steampunk is seeking a Technical Project Manager who is creative and is a hands-on expert with delivering innovative technology solutions. Responsibilities will include: - Team leadership for the complete life cycle of solution development and delivery. - Providing Agile Project Management support and Scrum Master support for Agile teams. - Coordinating with product owners and stakeholders on prioritizing the backlog. - Creating release schedules and roadmaps based on assessment recommendations. - Establishing technical practices and release management standards that align with the customer's process. - Ensuring the team is following and effective at Agile scrum processes. - Driving high client satisfaction. Qualifications - Bachelor’s degree in Computer Science, Engineering, or a related discipline. - 10+ years of progressive experience supporting Cloud Platform infrastructure, virtualization, and cloud integration in large-scale enterprise or federal environments. - Recognized expertise in virtualization platforms (e.g., VMware vSphere), cloud platforms (e.g., Azure, AWS, Google Cloud), and infrastructure automation tools (e.g., PowerShell, Python). - Demonstrated experience supporting mission-critical data center operations, including disaster recovery planning, high availability (HA), and operational scripting. - Experience advising senior government IT leadership on infrastructure modernization and automation strategies. - Strong judgment, negotiation skills, organizational, and analytical skills. - Experience working in a complex engineering environment with prior experience as a technical project manager. - Ability to establish trust with a variety of stakeholders and customers. - Self-managed and self-starter, ability to work independently. - Thrives to be a leader. - Exceptionally strong written and verbal communication skills. - Must have and maintain an active certification. - Ability to hold a position of public trust with the US government. - Local to Washington, DC area. - Experience supporting HHS or NIH programs. - Experience working in scientific environments. Requirements - Certifications: - VMware Certified Technical Associate (VCTA) in Cloud Management & Automation, Data Center Virtualization, or Network Virtualization. - Microsoft Azure Fundamentals or equivalent. - SolarWinds Certified Professional. - PMP. - ITIL Foundation. - Experience with ServiceNow. Benefits - The projected compensation range for this position is $140,000 to $180,000. - Annual salary is just one aspect of Steampunk’s total compensation package for employees. Company Description Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee-owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.