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CRM Technical Lead
Location
California
Posted
74 days ago
Salary
$112K - $148K / year
Seniority
Senior
Job Description
CRM Technical Lead
Arlo Technologies, Inc.
• Own end-to-end CRM architecture, including data models, workflows, automations, and integrations. • Lead modernization efforts: legacy migrations, greenfield builds, and platform optimization. • Drive AI-assisted capabilities and agent-journey enhancements. • Lead and mentor CRM/backend engineers through design, development, and deployment. • Define engineering standards, code quality guidelines, and best practices. • Build and maintain backend services, microservices, and APIs (Java, Python). • Develop secure, scalable integrations across internal and external platforms. • Architect and deploy cloud-native CRM solutions on AWS (DynamoDB, SQS/SNS, Lambda, API Gateway).
Job Requirements
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 7–10+ years of CRM engineering experience with significant CRM development exposure.
- Hands-on experience with at least one major CRM (Salesforce, Zendesk, Kustomer, Zoho, HubSpot, etc.)
- Strong programming skills in Java and Python , with expertise in microservices architecture.
- Proficiency with AWS , including services like DynamoDB, SNS, SQS, Lambda, API Gateway, Pub/Sub, and Lambdas, and other common AWS services.
- Strong understanding of system design , API architecture, distributed systems, and data modeling.
- Proven experience leading engineering initiatives, mentoring team members, and driving technical decisions.
- Excellent problem-solving, debugging, and communication skills.
Benefits
- Details of all benefits will be provided if an employee receives an offer of employment
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