Lighting Salesperson – Phone and Online Sales
Location
Pennsylvania
Posted
93 days ago
Salary
$50K - $150K / year
Seniority
Senior
Job Description
Lighting Salesperson – Phone and Online Sales
Lighting New York
• Respond to customer inquiries via phone, email, and live chat regarding products, orders, and returns. • Provide accurate quotes and assist with customer satisfaction-related inquiries. • Process customer payments using credit cards, store credits, and in some cases, checks, money orders, or wire transfers. • Proactively follow up with customers on outstanding quotes and potential sales opportunities to maximize conversion. • Collaborate with vendors to resolve order discrepancies and ensure seamless order processing. • Perform administrative tasks including responding to general emails, generating reports, and supporting internal teams. • Research and communicate effectively with customers, vendors, and internal stakeholders to resolve issues. • Continuously evaluate and suggest process improvements that enhance the customer experience. • Maintain awareness of current promotions, competitive products, and key product features. • Attend ongoing product knowledge and continuous learning training sessions. • Maintain a positive, professional, and enthusiastic tone in all customer interactions.
Job Requirements
- Strong communication and interpersonal skills
- Exceptional customer focus and client relationship management
- Excellent organizational and time management skills
- Ability to multitask across phone, email, and chat platforms
- Analytical thinking and problem-solving capabilities
- Basic product knowledge and a willingness to learn continuously
- Self-motivated with the ability to work independently and follow directions with minimal oversight
Benefits
- Health, Dental, and Vision insurance
- Paid Time Off
- Retirement savings program with match
Related Guides
Related Job Pages
More Sales Jobs
Sales Manager – Music Industry
Newcomer Performance GmbHWir helfen Musikern ihre Leidenschaft zum Beruf zu machen.
• Qualifying leads and setting appointments • Conducting initial phone conversations • Leading consultative (closing) calls and closing clients • Maintaining relationships and communicating with prospects • Managing and updating data in our CRM • Planning as well as preparing and following up on appointments
• Present and promote Lyons products and services to current and potential customers. • Develop and implement action plans and schedules to meet specific targets within the assigned territory. • Identify, qualify, and acquire new distributor and operator accounts within the assigned territory. • Monitor and follow up on national account programs to ensure compliance. • Provide support to brokers and beverage partners at food shows within your geographic area. • Assist brokers and Lyons account managers in effectively selling to new end-users and implementing programs. • Coordinate training sessions for distributors, operators, and brokers to educate customers on effectively marketing our product categories. • Prepare and submit various status reports, including tracking sales activities to achieve objectives.
Appointment Setter – Sales
Luxregia GmbH Fullservice Marketing AgenturErfolg durch Sichtbarkeit! Social Media Marketing & Branddesign.
• Initial outbound calls to companies (B2B) • Briefly determine needs & identify decision-makers • Schedule qualified appointments for our consultation calls • Maintain brief notes (no complex CRM)
• Own strategic relationships: Develop deep, trusted partnerships with executive stakeholders across CX, Operations, and Product teams. • Drive growth across key logos: Lead expansion within our largest customers and convert POCs into multi-year, multi-million-dollar partnerships. • Lead complex deal cycles: Manage enterprise negotiations, coordinate technical validation, and align stakeholders from first meeting through close. • Develop account strategy: Build and execute tailored account plans to deepen engagement and expand into new lines of business. • Collaborate cross-functionally: Partner with founders, engineering, and deployment teams to deliver customized, high-value solutions. • Influence Giga’s roadmap: Bring customer insights directly into our product and strategy discussions to shape future capabilities.
