• Own strategic relationships: Develop deep, trusted partnerships with executive stakeholders across CX, Operations, and Product teams. • Drive growth across key logos: Lead expansion within our largest customers and convert POCs into multi-year, multi-million-dollar partnerships. • Lead complex deal cycles: Manage enterprise negotiations, coordinate technical validation, and align stakeholders from first meeting through close. • Develop account strategy: Build and execute tailored account plans to deepen engagement and expand into new lines of business. • Collaborate cross-functionally: Partner with founders, engineering, and deployment teams to deliver customized, high-value solutions. • Influence Giga’s roadmap: Bring customer insights directly into our product and strategy discussions to shape future capabilities.

• Manage, hire, train and ramp a team of Enterprise Sales Directors responsible for new and expansion bookings • Develop and manage Enterprise Sales Directors on productivity metrics such as deal size, win rate, and forecast accuracy as well as how to lead a customer through a proactive sales cycle • Coach Enterprise Sales Directors through building executive relationships with Named Enterprise accounts in their territories and through complex Enterprise deals and negotiations • Inspire a culture of teamwork, leading with value and achieving desired customers outcomes • Develop trust-based relationships with customers and partners to ensure Giga’s long-term success • Encourage learning and ongoing understanding of technical product details and our future product roadmap • Shape the direction of the GTM strategy and execution for your region • Establish a revenue growth and investment plan in the first 90 days • Deliver our strategic growth plans, in collaboration with the other function leaders, ensure forecast accuracy and a predictable, high-growth business • Report on revenue forecast and strategic GTM initiatives

• Primary point of contact for clients and agencies. • Develop tailored proposals and creative concepts. • Strengthen client relationships and identify new opportunities. • Actively acquire new customers in Austria. • Monitor market, industry and competitor trends.

• Conducting discovery + sales calls with Doctors & Lawyers • Following our proven script and sales framework • Managing your CRM pipeline daily and accurately • Closing new clients on our marketing programs • Bringing strong energy, professionalism, and integrity to every call • Participating in coaching, feedback, and team performance reviews