TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices What We'll Bring: At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology. The Senior Analyst is responsible for pre- and post-sales advanced analytics, including identifying and presenting value propositions, and delivering client presentations that clearly communicates insights, ROI and strategic recommendations. This role will partner and collaborate with stakeholders across the Communication’s Solutions Team, including Sales, Product, and Solutions Consulting stakeholders. What You'll Bring: - 3-5 years’ experience in an analyst role, specializing in data interpretation and translating findings into actionable insights - Superior communication skills to clearly articulate the value proposition of analysis - Microsoft Excel Analysis Skill & Data Interpretation is required (pivot table analysis) - PowerPoint Expertise is required (creating compelling sales presentations) We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your development in: - PowerBI and Google Big Query or relevant SQL expertise is a plus Impact You'll Make: - Data Driven. The core of all Transunion products revolves around data and how our clients use it to make their businesses more efficient. The Solutions Consulting team lives in that data every day and must be comfortable handling, manipulating and analyzing large data sets. The stories you create with data will drive the value proposition and sales process for each engagement. - Meticulous Project Management. Project management requires top-notch organizational skills and the discipline to keep initiatives moving, no matter the obstacles. Fortunately, you’re known for your talent to prioritize the urgency of multiple requests and always with outstanding quality. - Supportive Partnership. Our best business partners don’t just wait for direction - they have the confidence to make recommendations and help colleagues get what they need before they ask for it. They’re always thinking about what’s next and how they can best assist sales to get a deal across the finish line. - Top Notch Communication Skills. Must be strong communicators both in person and through emails and must be comfortable running meetings. Delivering compelling messages and adapting to meeting environment are key elements to the role. - Superior PowerPoint capabilities. This is not about simply updating slides. For this role, you must have the ability to create powerful presentations supported by analytics, evolve value propositions, and create visual representation of the story of how Transunion will improve client process. #LI-AB1 Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. Benefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com. Pay Scale Information : The U.S. base salary range for this position is $62,000.00 - $90,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. TransUnion's Internal Job Title: Sr Analyst, Solutions Consulting Company: TransUnion LLC

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview As a Client Success Engineer, you play a pivotal role in designing scalable technical solutions and ensuring smooth transitions from sales to delivery for our strategic clients. You engage during the late stages of the sales process to support technical discovery, develop implementation plans, and serve as a trusted advisor during complex onboarding and expansion efforts. Your technical expertise and collaboration across teams help ensure clients achieve long-term success with our SaaS e-commerce platform. Responsibilities - Participate in technical discovery and solution design during late-stage sales cycles - Create implementation plans and technical documentation to guide delivery - Lead the technical configuration of the platform for new clients, ensuring a seamless transition from sales to implementation - Support API integrations, product feed setup, and troubleshooting during onboarding and expansion - Provide expert technical recommendations to optimize platform usage and align with client goals - Act as the primary technical point of contact for strategic clients during onboarding and post-launch - Collaborate with Sales, Product Management, Engineering, and Client Success Managers to support client needs and platform evolution - Deliver tailored training and technical enablement sessions to client stakeholders - Maintain clear, proactive communication with both technical and non-technical client contacts - Contribute to internal knowledge sharing through documentation, cross-training, and resource development (e.g., videos, webinars) Qualifications Minimum Qualifications - 2+ years of experience in a client-facing technical role within SaaS, ideally in onboarding or solution engineering - Fluent in both written and spoken English - Familiarity with product data feed formats (XML, TXT, CSV, JSON) and FTP protocols - Strong working knowledge of Excel and HTML - Experience managing multiple complex client projects simultaneously - Strong problem-solving skills with a client-focused mindset - Excellent communication and presentation skills for both technical and non-technical audiences - Strong documentation and process development abilities - Experience delivering software training content - Ability to thrive in a fast-paced, dynamic environment with shifting priorities Preferred Qualifications - Bachelor's degree in computer science, Information Technology, or a related field - 3+ years of experience in a client-facing technical role within SaaS, ideally in onboarding or solution engineering - Additional language proficiency is a plus - Expertise in API integrations (REST and SOAP) and troubleshooting complex technical issues - Experience working with enterprise clients and/or in the e-commerce industry - Familiarity with remote-based training tools Travel Required - Up to 10% Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What it’s like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: - Partner with the leading brands and retailers. - Connect with passionate professionals who will help support your goals. - Participate in an inclusive, welcoming work atmosphere. - Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. - Receive industry-competitive compensation and total rewards benefits. We believe in transparency and fairness in our compensation practices. For this position, the expected base pay range is: $55,000-$85,000 per year. This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives. For this position, the expected discretionary bonus is 10% of the annual base salary. Benefits - Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1 - A 6% 401(k) match - Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days - 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave - Accident, critical illness, and hospital indemnity insurance - Pet insurance - Legal assistance and identity theft insurance plans - Life insurance 2x salary - Access to the Calm app and the Employee Assistance Program - $65/month Remote work stipend for internet - Culture and team-building activities - Tuition assistance - Career development opportunities - Charitable contribution match up to $250 per year Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. Overview As a Client Success Engineer, you play a pivotal role in designing scalable technical solutions and ensuring smooth transitions from sales to delivery for our strategic clients. You engage during the late stages of the sales process to support technical discovery, develop implementation plans, and serve as a trusted advisor during complex onboarding and expansion efforts. Your technical expertise and collaboration across teams help ensure clients achieve long-term success with our SaaS e-commerce platform. Responsibilities - Participate in technical discovery and solution design during late-stage sales cycles - Create implementation plans and technical documentation to guide delivery - Lead the technical configuration of the platform for new clients, ensuring a seamless transition from sales to implementation - Support API integrations, product feed setup, and troubleshooting during onboarding and expansion - Provide expert technical recommendations to optimize platform usage and align with client goals - Act as the primary technical point of contact for strategic clients during onboarding and post-launch - Collaborate with Sales, Product Management, Engineering, and Client Success Managers to support client needs and platform evolution - Deliver tailored training and technical enablement sessions to client stakeholders - Maintain clear, proactive communication with both technical and non-technical client contacts - Contribute to internal knowledge sharing through documentation, cross-training, and resource development (e.g., videos, webinars) Qualifications Minimum Qualifications - 2+ years of experience in a client-facing technical role within SaaS, ideally in onboarding or solution engineering - Fluent in both written and spoken English - Familiarity with product data feed formats (XML, TXT, CSV, JSON) and FTP protocols - Strong working knowledge of Excel and HTML - Experience managing multiple complex client projects simultaneously - Strong problem-solving skills with a client-focused mindset - Excellent communication and presentation skills for both technical and non-technical audiences - Strong documentation and process development abilities - Experience delivering software training content - Ability to thrive in a fast-paced, dynamic environment with shifting priorities Preferred Qualifications - Bachelor's degree in computer science, Information Technology, or a related field - 3+ years of experience in a client-facing technical role within SaaS, ideally in onboarding or solution engineering - Additional language proficiency is a plus - Expertise in API integrations (REST and SOAP) and troubleshooting complex technical issues - Experience working with enterprise clients and/or in the e-commerce industry - Familiarity with remote-based training tools Travel Required - Up to 10% Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What it’s like to work at Rithum When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. At Rithum you will: - Partner with the leading brands and retailers. - Connect with passionate professionals who will help support your goals. - Participate in an inclusive, welcoming work atmosphere. - Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. - Receive industry-competitive compensation and total rewards benefits. We believe in transparency and fairness in our compensation practices. For this position, the expected base pay range is: $55,000-$85,000 per year. This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives. For this position, the expected discretionary bonus is 10% of the annual base salary. Benefits - Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1 - A 6% 401(k) match - Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days - 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave - Accident, critical illness, and hospital indemnity insurance - Pet insurance - Legal assistance and identity theft insurance plans - Life insurance 2x salary - Access to the Calm app and the Employee Assistance Program - $65/month Remote work stipend for internet - Culture and team-building activities - Tuition assistance - Career development opportunities - Charitable contribution match up to $250 per year Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need. We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is seeking an experienced Solutions Engineering Manager to lead the Multi-Product Solutions team, supporting New Business, Growth, and SMB sales. This critical leadership role drives product specialization, sales coaching, and accountability within a high-growth environment. The manager must effectively navigate ambiguity, clearly communicate strategic objectives, and ensure process consistency during a period of organizational change and international expansion. A day in the life (Responsibilities) - Team Leadership and Development: Recruit, develop, motivate, and manage a high-performing sales support team. This includes designing and executing a comprehensive ramp plan for new hires and providing advanced development coaching to tenured Solutions Engineers. - Sales Strategy and Partnership: Partner closely with Sales leadership across New Business, Growth, and SMB verticals to define strategy and implement processes that drive continued growth. - Sales Motion Development & Enablement: Build and refine the team’s sales motion, enabling Solutions Engineers to effectively sell using structured methodologies (e.g., Sandler) and other consultative sales techniques. Coach the team on discovery, objection handling, and value-based selling to drive stronger revenue outcomes. - Performance Management and Accountability: Track performance metrics, identify trends, and implement improvement plans to ensure the team consistently meets or exceeds defined performance objectives (e.g., activity volume, revenue, and win rate targets). The manager is responsible for clear goal enforcement and articulating the strategic why behind performance targets. - Process and Scalability: Champion and implement process improvements that facilitate scalable, repeatable success across a wide portfolio of products. Establish clear, consistent workflows and enable the team with tools and frameworks that drive efficiency, quality, and measurable impact across the sales cycle. - Cross-Functional Alignment: Serve as a critical link and trusted partner between the Sales organization and the Product team, ensuring cohesive communication and strategic alignment across all stakeholders. What you'll need to thrive (Requirements) - Requires 2+ years of sales experience in a closing or closing support role (ex. Solutions Engineering or similar pre-sales function). - 1+ years of people leadership experience managing a quota-aligned or revenue-influencing team - Experience applying and coaching to a structured sales methodology (e.g., Sandler, MEDDICC, Challenger, etc.) - Demonstrated track record of driving measurable performance outcomes (activity, revenue impact, win rates, attach, etc.) - Proven ability to coach individuals to improve consultative selling skills and business acumen - Strong ability to enforce process and performance standards while maintaining strong cross-functional relationships - Experience leveraging data and performance metrics to diagnose gaps and implement improvement plans - Ability to operate independently, prioritize effectively, and lead through ambiguity What will help you stand out (Nonessential Skills/Nice to Haves): - Expertise in Toast POS products and the capacity for rapid acquisition of new product knowledge. - Proven ability to effectively coach and develop the team on that expertise, which is essential for ramping new hires and driving product specialization. - Direct experience working in the hospitality industry, providing a foundational understanding of the challenges our customers face. - Demonstrated executive presence and strong presentation skills, including the ability to clearly articulate complex products and ideas. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $123,000—$197,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.