This is a fantastic opportunity to work from the comfort of your own home! We are excited to offer a fully remote position with a reputable and thriving company. Currently, we are recruiting in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO, OK. The annual salary for this position is $60,000 Please apply to only one location only per role. As a fully remote company, we post to multiple locations. Applying for more than one location could result in receiving multiple communications around a position. Are you thrilled by the idea of assisting entrepreneurs nationwide in achieving their dreams of launching their own businesses? For more than 23 years, Guidant Financial has been committed to empowering entrepreneurs and enhancing the growth of small businesses.. So far, we have distributed an impressive $5 billion in funding, supporting the launch of over 30,000 businesses and generating nearly 100,000 jobs that enrich the economy. We aim to inspire and empower you just as we do for the entrepreneurs we assist, allowing you to make a meaningful impact on their success and your own career path. At Guidant, we believe in empowering our employees to make a genuine difference for our clients and their own professional paths. Our commitment to ownership is reflected in our daily work through accountability, innovative problem-solving, and diligent follow-through. We are on an exciting journey towards becoming an ESOP company, further solidifying our dedication to shared accountability and long-term prosperity. Our Values Adaptability: Embracing change is your superpower. You are always ready to seize opportunities to adapt and inspire others along the way. Connection: Building meaningful connections is at the core of what you do. Elevating others is your way of growing and empowering yourself. Excellence: You thrive outside of your comfort zone, constantly seeking ways to improve. Your unquenchable curiosity fuels your drive to make things better. Role Summary As a Client Relations Specialist, you’ll be the primary point of contact for clients in our Bookkeeping and Tax Services department, guiding them through onboarding and supporting them throughout their journey. You’ll lead client meetings, coordinate workflows, and help clients understand both the technical setup and ongoing services we provide. This role blends customer experience, accounting knowledge, and operational coordination—requiring clear communication, attention to detail, and the ability to manage multiple clients at once. You’ll work cross-functionally with internal teams while ensuring clients feel supported, informed, and set up for success. What You'll Be Doing - Lead onboarding meetings and guide clients through their service setup and expectations - Educate clients on accounting best practices and software (e.g., QuickBooks Online) - Support technical setup including bank feeds, integrations, payroll imports, and account connections - Manage client communications, answering questions related to accounting, services, pricing, and processes - Help clients navigate product changes, including upgrades, downgrades, and billing adjustments - Proactively manage client workflows and timelines to ensure a smooth onboarding experience - Resolve client issues and prevent escalations through strong problem-solving and communication - Collaborate with internal teams to coordinate client needs and improve processes - Build a strong understanding of small business operations across various industries What Makes You Successful - You can simplify complex topics for clients - You stay organized and proactive in a fast-paced environment - You take ownership of client experience and outcomes - You’re comfortable working independently while collaborating with a team

• Proactively identify and develop new business opportunities in the flavors segment through independent initiative of prospective and existing customers in the Jalisco, Guadalajara area. Pipeline generation with direct customers and via a local distributor. • Build and maintain long-term professional relationships with customers' R&D and purchasing departments, serving as a key technical contact for long-term projects. • Develop and present customer-specific proposals that highlight the value and quality of products, aiming to persuade and convert prospects into clients. • Direct the entire sales process from initial opportunity identification through to securing purchase orders and ensuring successful delivery. • Conduct ongoing analysis of industry trends and competitor product lines to recommend strategic initiatives that enhance company brand equity and market position. • As part of a dynamic team, you will collaborate with internal teams across different departments that will support and ensure your success.

Role Description We are seeking a focused and results-driven Key Account Manager (KAM) for Eastern Canada to manage a major account, WCB-NS. This role requires exceptional RFP writing and submission expertise, a growth-oriented approach, and a strong focus on relationship-building and operational efficiency. The successful candidate will act as the primary liaison for the account, driving client satisfaction, achieving growth KPIs, and ensuring service excellence across our clinics. - Major Account Management (WCB-NS) - Serve as the dedicated point of contact for WCB-NS, ensuring consistent communication and relationship management. - Develop and maintain strong, long-term partnerships with key WCB-NS stakeholders, promoting Lifemark’s value proposition and solutions. - Drive increased business to clinics by implementing best-in-class service processes and maintaining top-of-mind awareness with the client. - Stay informed on industry trends, regulations, and regional market activities to identify opportunities and mitigate risks. - Growth-Focused Strategy - Identify and capitalize on growth opportunities within the WCB-NS portfolio by understanding their evolving needs and challenges. - Collaborate with internal business leaders to propose additional services or products that align with client objectives. - Provide insights on customer preferences, market trends, and competitor activities to support strategic decision-making. - Relationship Building - Build and nurture strong relationships with WCB-NS stakeholders through regular meetings, calls, and touchpoints. - Conduct periodic business reviews to evaluate account performance and explore opportunities for expanded partnerships. - Operational Excellence with Technology Integration - Monitor clinic performance metrics, including conversion rates, referral times, and treatment timelines, ensuring continuous improvement. - Address inefficiencies or bottlenecks by proposing process improvements and leveraging technology-driven solutions. - Collaborate with clinics and internal teams to implement changes that enhance service delivery and operational workflows. - SLA & KPI Compliance - Ensure compliance with all service-level agreements (SLAs) by tracking clinic performance against agreed-upon metrics. - Partner with internal teams to identify areas for service improvement and develop actionable plans to address gaps. - Support clinics with coaching, training, and tools to enhance performance and meet key performance indicators (KPIs). Qualifications - Proven experience in managing major accounts, with a preference for those familiar with WCB or similar organizations. - Strong proficiency in RFP writing and submissions. - Exceptional relationship management and communication skills. - Analytical mindset with the ability to leverage data to drive decision-making and improvements. - Familiarity with clinic operations and a commitment to operational excellence. Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

• Identify, prioritize, and engage established developers, ESCOs, integrators, and service providers with proven market credibility • Structure long-term partnership models (commercial, technical, and operational) that support repeatable project deployment • Lead negotiations on MOUs, JV structures, preferred supplier agreements, and strategic alliances • Collaborate with major ESCOs and integrators and ecosystem partners to leverage their existing sales channels and deployment • Support partners in positioning sodium-ion BESS as a bankable, safer alternative to lithium-ion • Work closely with Sales Engineering and Product teams to translate customer requirements into scalable solutions • Establish relationships with service and maintenance companies to support long-term asset performance, uptime, and warranties • Ensure partnerships support full-lifecycle solutions, not just initial deployment • Where strategically appropriate, evaluate and execute deeper integration with key suppliers (materials, components, manufacturing, or logistics) • Assess build / partner / acquire pathways to secure cost, quality, and supply resilience advantages