Forward Solutions LLC

Role Description Philip J. Boren is looking for a passionate, organized, and driven individual to join our skilled team as an E-Commerce Account Manager. In this role, you’ll be at the forefront of managing assigned accounts and delivering results. You will focus on building strong relationships and taking ownership of client inputs to ensure exceptional client experience and sales growth. With a strategic and tactical mindset, you’ll dive into activities like: - Account strategy development - Forecasting - Pricing strategy and implementation - Marketing initiatives - Content creation and optimization - Catalog management - Negotiations - KPI reporting The E-Commerce Account Manager will be supported by internal resources such as site merchandisers, content creation specialists, marketing specialists, data scientists, and operations specialists. Qualifications - Excellent organizational skills with the ability to simultaneously manage multiple competing priority projects - Excellent written and verbal communication skills, including presenting to senior leadership - Strong sense of urgency, attention to detail, and consistent follow-through - Ability to prioritize workload in an ever-changing, ambiguous environment - Ability to learn and deep dive into business metrics to drive action - Proficient in Microsoft Office programs including advanced Excel skills - Desire to test and learn new tools, technologies, and sales strategies - Self-motivated and goal-oriented Requirements - Bachelor’s degree in business, statistics, mathematics, finance, computer science or equivalent - 3+ years of industry experience in E-commerce account management - 3+ years of Amazon.com Vendor Central and/or Seller Central experience required - Prior experience working with or at Amazon, Walmart.com, or Wayfair is highly preferred - In-depth working knowledge of E-commerce online selling portals (Amazon.com, Wayfair.com, Overstock.com, Walmart.com) required - Online marketing or branding experience Benefits - Competitive base salary - Comprehensive benefits package - PTO & Paid Holidays - Voluntary vision, life, and long-term disability insurance - 401K with company match - Remote and hybrid working options available - Flexible work schedules Physical Requirements - Prolonged periods of sitting and/or standing at a desk and working on a computer for a full day with occasional breaks - Sitting and/or standing in front of the computer with a camera on for several hours daily for conference calls - Ability to work in the office for in-person meetings with clients and travel to client meetings outside the office, as needed - Must be able to lift 15 pounds at times

Xpand Demand, a division of Forward Solutions, is seeking motivated Inside Sales Representatives to complement our existing sales team, extend market reach, and accelerate business growth. This is a full-time remote (home-based) position that offers a defined yet reasonably flexible work schedule. Xpand Demand is a growing private company that offers employees competitive compensation, strong benefits, and opportunities for career growth. About the Role We are looking for a personable and driven Inside Sales Representative to support one of our Fortune 1000 clients offering highly recognized brands to the away-from-home commercial marketplace. In this role, you will generate new business opportunities through outbound B2B sales outreach, utilizing your strong relationship-building skills and confident, engaging communication style. This is not a call center or telemarketing position. Our Inside Sales Representatives provide a valuable service to well-established companies with long-term customers. Success in this role is measured by the number of opportunities and sales generated, along with the overall growth of our clients’ business. Key Responsibilities - Achieve and exceed sales goals and performance targets - Source new sales opportunities through outbound calls and email outreach - Research accounts and identify key decision makers - Qualify, follow up, and track sales leads - Communicate product benefits and value to potential customers - Maintain accurate customer information within internal CRM systems - Manage and grow an active pipeline of prospects and opportunities Preferred Qualifications - B2B inside sales experience - Full-cycle sales experience (both prospecting and closing) - Proven ability to meet or exceed sales goals - Experience working with multiple distribution channels - Ability to work independently in a remote environment - Strong technical and communication skills - Experience using CRM systems such as Salesforce, Microsoft Dynamics, Sugar CRM, Siebel, ACT, Goldmine, or similar platforms - Bachelor’s degree preferred The Company: Forward Solutions is a group of service companies that help clients in evolving markets grow their business and expand into new channels. Our team of over 470 experienced professionals provides manufacturers and distributors with the power of outsourced sales, marketing, and customer support services. Our divisions combined have expertise in facility maintenance, cleaning, hygiene, food service disposables, food service equipment, industrial/MRO, utility, telecom, safety, construction, and packaging supply channels. Forward Solutions is a growing private company that offers its employees a competitive salary, a full benefits package including 401K, an annual bonus, PTO, and a flexible working program. The company’s service brand portfolio includes Allynt Solutions, Philip J Boren Avision, C3Consulting, Curate, Xpand Demand, PJ Boren, OneSolution™, RelyPak™, and StruXur™. Why Should You Apply? - Competitive industry pay and bonus program - Great benefits - Positive and fun team environment - Career growth opportunities - Financial: Salary, bonus opportunities, and 401K - Benefits: Medical, dental, vision, life, short- and long-term disability - Work-life balance: Paid Time Off and paid holidays, Paid Parental Leave Additional Information As part of our hiring process, candidates will be asked to complete a short assessment through Predictive Index. This assessment helps us better understand working styles and how candidates best fit within the role and team. You must have a high-speed internet connection to work with our hardware and software systems. Salary Base salary: $38,950, plus monthly sales performance incentive payments and an annual discretionary bonus. Actual compensation within the range will depend on the individual’s skills, experience, qualifications, location, and applicable employment laws. Location This is a remote position. Candidates may be located anywhere in the United States except: Alaska, California, Connecticut, Colorado, Hawaii, Maine, Nebraska, New Hampshire, New York, North Dakota, Rhode Island, South Dakota, Vermont, and Wyoming.