Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Care Center Representative Make a Difference, Every Day! Are you passionate about helping others? Do you enjoy working in a service-focused environment where every interaction matters? At VRI, our Care Center Representatives respond to alerts to provide comfort, support, and peace of mind to individuals and families across the country during critical moments. If you’re looking for a meaningful role where you can make a real impact, we’d love to hear from you! Start Date: April 6th, 2026 Shifts Available: OVERNIGHT SHIFT ONLY Compensation: $16 -$17/hr As a Care Center Representative, you will: - Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly. - Provide compassionate customer support using scripted and non-scripted responses. - Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations. - Record call details, dispatches, and messages into a database in real-time while maintaining focus and accuracy. - Communicate with empathy, respect, and patience to ensure a positive experience for our members. - Verify and update customer information in the system to ensure records are accurate. - Troubleshoot alarm systems and report issues to ensure timely maintenance. - Proactively inquire about and recommend preventative healthcare services to members. - Manage access to highly sensitive materials and maintain strict confidentiality. - Talk and type simultaneously while navigating multiple screens and systems efficiently. - Successfully complete new hire training and pass all required compliance testing. - Perform other duties as assigned. - The ideal candidate will bring: Soft Skills: - Exceptional customer service and interpersonal skills. - Strong oral and written communication abilities. - Ability to remain calm and empathetic in high-pressure situations. - A self-motivated attitude with the ability to work independently and collaboratively. Technical Skills: - Proficient typing skills (35 WPM). - Familiarity with customer service software and CRM systems (preferred). - Ability to toggle between multiple screens and systems efficiently. - Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. Education: High School Diploma or GED required. Experience: 0–1 year of customer service experience, preferably in a contact center or healthcare settings Schedules: Willingness to work weekends, overtime, and flexible hours as needed. Remote Capability Requirements: Minimum internet speeds of 25Mbps download and 5Mbps upload required. To be eligible for this role you must live in the following states: Alabama, Arkansas, Florida, Georgia, Indiana, Idaho, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: - Medical, Dental, and Vision insurance - Employer Paid Basic Life Insurance and AD&D - Voluntary Life Insurance (Employee/Spouse/Child) - Health Care and Dependent Care Flexible Spending Accounts - Pre-Tax and Post --Tax Commuter and Parking Benefits - 401(k) Retirement Savings Plan with Company Match - Paid Time Off - Paid Parental Leave - Short-Term and Long-Term Disability - Tuition Reimbursement - Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. - EEO is The Law - click here for more information - Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled - We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com

Job Title: Hotel Reservationist | Work From Home About Us: We specialize in designing stress-free, personalized travel experiences for our clients. Whether it's a luxury escape, group trip, or weekend getaway, we help travelers find the perfect hotel or resort to match their needs—offering full support and expertise from booking to check-in. Position Overview: We are seeking a dependable and service-oriented Hotel Reservationist to join our remote team. In this work-from-home role, you’ll assist clients in researching, selecting, and reserving hotel accommodations, ensuring accuracy, quality service, and a seamless travel experience. Key Responsibilities: Assist clients with hotel and resort bookings through approved online platforms Provide lodging recommendations based on destination, travel dates, and budget Accurately input reservation details and confirm all booking components Handle changes, cancellations, and special client requests with professionalism Maintain up-to-date client records and communication logs Monitor hotel promotions and availability to offer the best value Collaborate with team members to ensure high levels of client satisfaction Qualifications: Prior experience in hotel booking, hospitality, or customer service preferred Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to work independently in a remote setting Comfortable using online reservation systems and digital tools Must be 18 years or older with a reliable computer and internet connection Passion for service and a strong interest in the travel and hospitality industry What We Offer: Flexible, fully remote work schedule Training and onboarding support Access to hotel booking tools and industry resources A supportive, collaborative work environment Incentive-based performance opportunities and travel perks Work Environment: This is a work-from-home position ideal for individuals who enjoy supporting others, thrive in an organized virtual setting, and take pride in delivering excellent customer service in the travel and hospitality space. $40,000 - $65,000 a year

• Engage in inbound and outbound calls with consumers for insurance needs. • Complete follow-up calls to ensure customer satisfaction. • Maintain communication with leadership and team members.

Role Description AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-focused, service-first environment. With comprehensive training, inbound client interest, and structured mentorship, you’ll have the support needed to build a meaningful career with long-term growth potential—all from home. - Conduct virtual consultations with clients via Zoom - Guide individuals and families through personalized supplemental benefit options - Support clients throughout the enrollment process with clarity and professionalism - Maintain accurate digital documentation and follow-up communication - Deliver high-quality, client-focused service - Participate in ongoing mentorship, development sessions, and team training - Build lasting client relationships that contribute to long-term success Qualifications - Strong communication and interpersonal skills - Organized, self-motivated, and comfortable working independently - Confident in virtual meetings and familiar with digital platforms - Passionate about helping others and contributing to a purpose-driven organization - Customer service or consultative experience preferred, not required - Authorized to work in the United States - Reliable high-speed internet and Windows-based laptop or PC with webcam Benefits - Fully remote role with flexible scheduling - Weekly performance-based pay - Inbound client interest — no cold outreach - Renewal-based income growth opportunities - Monthly and quarterly performance bonuses - Equity opportunity for qualifying team members - Full training and licensing support - Clear advancement pathways into leadership roles - Supportive, people-first team culture Company Description For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, serving union members, credit union clients, and veterans. As a remote-first organization, we are committed to integrity, service, and empowering our team members to succeed with flexibility and long-term opportunity. If you’re ready to build a career that combines purpose, flexibility, and growth, apply today.