• Engage in inbound and outbound calls with consumers for insurance needs. • Complete follow-up calls to ensure customer satisfaction. • Maintain communication with leadership and team members.

Role Description AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-focused, service-first environment. With comprehensive training, inbound client interest, and structured mentorship, you’ll have the support needed to build a meaningful career with long-term growth potential—all from home. - Conduct virtual consultations with clients via Zoom - Guide individuals and families through personalized supplemental benefit options - Support clients throughout the enrollment process with clarity and professionalism - Maintain accurate digital documentation and follow-up communication - Deliver high-quality, client-focused service - Participate in ongoing mentorship, development sessions, and team training - Build lasting client relationships that contribute to long-term success Qualifications - Strong communication and interpersonal skills - Organized, self-motivated, and comfortable working independently - Confident in virtual meetings and familiar with digital platforms - Passionate about helping others and contributing to a purpose-driven organization - Customer service or consultative experience preferred, not required - Authorized to work in the United States - Reliable high-speed internet and Windows-based laptop or PC with webcam Benefits - Fully remote role with flexible scheduling - Weekly performance-based pay - Inbound client interest — no cold outreach - Renewal-based income growth opportunities - Monthly and quarterly performance bonuses - Equity opportunity for qualifying team members - Full training and licensing support - Clear advancement pathways into leadership roles - Supportive, people-first team culture Company Description For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, serving union members, credit union clients, and veterans. As a remote-first organization, we are committed to integrity, service, and empowering our team members to succeed with flexibility and long-term opportunity. If you’re ready to build a career that combines purpose, flexibility, and growth, apply today.

• Performs telephone triage with diverse patient population • Assesses needed care and collaborates with patients, and others, to provide clinical solutions • Provides comprehensive nursing assessment in an untraditional nursing environment • Actively participates in team conferences and helps assess patient education needs • Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening • Notifies designated leadership of operational concerns

• Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices. • Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families through the continuum of care. • Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes. • Upholds and promotes a culture of safety. • Maintains accurate, timely EHR documentation. • Must demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.