Role Description As the Director of Spa Operations, your primary responsibility is to lead the strategic and operational execution of partner Spas and ESPA’s spa portfolio across the Americas. You will oversee the performance and standards of all ESPA-branded and partnered spas, ensuring a consistent luxury experience that aligns with brand values while driving profitability, guest satisfaction, and operational excellence. You must be able to travel across the region up to 60% of the time to support on-site operations, team development, and brand implementation. Your role will involve cross-functional collaboration with spa partners, internal departments, and global teams to drive innovation, elevate service delivery, and ensure operational success. In this position, you will lead the launch and ongoing operations of new ESPA spas, ensure compliance with brand standards, guide financial performance for the Spas and for ESPA, and support recruitment, training, and retention of spa leaders and therapists. You will also act as a key brand ambassador, representing ESPA in client and industry-facing settings. As Director of Spa Operations, you’ll: - Drive operational excellence across ESPA-operated and partnered spas in the Americas. - Provide strategic direction, leadership, and mentorship to on-site spa managers and their teams. - Support and oversee the opening of new ESPA spa locations, including pre-opening planning, team onboarding, and brand training. - Monitor and evaluate spa financial performance, develop improvement plans, and ensure adherence to budgets and KPIs. - Maintain rigorous brand standards across service delivery, guest experience, design, and retail execution. - Act as a liaison between property ownership, hotel management, and ESPA International to ensure aligned goals and outcomes. - Collaborate with the ESPA Education and Marketing teams to support ongoing training, promotions, and product launches. - Develop operational strategies and best practices to support spa profitability and customer satisfaction. - Partner with hotel Human Resources and recruitment teams to attract, hire, and retain top spa talent. - Represent ESPA at industry events, partner meetings, and international conferences when appropriate. Qualifications - Minimum 5+ years of experience in luxury spa operations, hospitality leadership, or wellness brand management. - Proven success in multi-site spa operations or senior-level management within hotel or resort environments. - Strong understanding of spa revenue management, guest journey design, service standards, and retail performance. - Demonstrated ability to lead cross-functional teams and drive high performance. - Excellent commercial acumen, budgeting skills, and experience in financial planning. - Strong interpersonal, communication, and presentation skills with the ability to influence at all levels. - Entrepreneurial spirit, self-motivated, and results driven. - Advanced computer literacy, including proficiency in Microsoft Office Suite and spa booking systems (e.g., Book4Time, Spasoft, etc.). - Strong understanding of how to leverage artificial intelligence, particularly in marketing applications such as personalized promotions, customer segmentation, and campaign optimization, to drive guest engagement and revenue growth. - Flexibility to adapt to a fast-paced, evolving business environment and ability to travel frequently. - Fluency in English required; Spanish or Portuguese is a plus. - Aesthetician or Massage Therapist license or certification is advantageous but not required. Attributes - Naturally enthusiastic, confident, and diplomatic leadership style. - High personal standards and values. - Strategic thinker with strong operational follow-through. - Proactive, collaborative, and service-oriented mindset. Benefits - Salary: $82,000 - $87,000 annually. - Monthly Commission: Performance-based commission tied directly to individual sales results and budget achievement. - Remote - based within the U.S. only in the following states – FL, NY, NJ, GA, TX, CA. - Relocation Assistance: Not provided. - Medical, Dental, Vision plans. - 401K matched up to 5%. - Generous PTO (Paid Time Off). - Short and long-term disability. - Exclusive employee discounts off THG Brands. - Quarterly ESPA product allocation valued at $190 wholesale.

Role Description The Director, Quality Systems and Compliance, is accountable for the performance and sustained effectiveness of the Quality Management System (QMS) in support of patient safety, regulatory compliance, inspection readiness, and customer confidence across the product lifecycle. This role ensures quality systems are effective, reliable, and aligned with organizational objectives across development, manufacturing, and commercial activities. The Director serves as a senior quality leader and system owner, operating within established quality governance and direction. The role focuses on translating defined expectations into practical systems, processes, and controls, while providing strong external-facing leadership during regulatory, customer, and notified body audits. The Director, Quality Systems and Compliance, strengthens the Quality Assurance function by ensuring the QMS performs reliably under regulatory scrutiny, customer audit expectations, and ongoing operational demands. This role supports both internal product oversight and customer programs by maintaining quality systems that are auditable, inspection-ready, and aligned with regulatory and contractual requirements critical to patient safety and business continuity. As Director, Quality Systems and Compliance you will: - Audit & Inspection Leadership - Lead regulatory inspections, notified body audits, customer audits, and third-party assessments, including preparation, on-site execution, response coordination, and remediation activities through closure. - Serve as the quality representative for external audit engagements, including direct interaction with regulators, customers, notified bodies, and auditors. - Quality Systems Execution & Improvement - Execute and improve assigned quality systems to ensure sustained inspection readiness, regulatory compliance, and effective audit performance. - Design, implement, and optimize quality system processes to sustain inspection readiness and regulatory compliance. - Apply regulatory requirements, industry standards, and customer expectations to develop practical, risk-based quality system solutions. - Identify quality system gaps, risks, and improvement opportunities through audit outcomes, trend analysis, and quality data review. - Design and implement quality system improvements informed by regulatory intelligence, audit feedback, and operational experience. - Quality Integration & Performance Monitoring - Support quality integration for new product introductions, platform deployments, technology transfers, and customer onboarding activities. - Partner with Development, Operations, Supply Chain, Regulatory Affairs, and Commercial teams to implement quality system requirements and improvements. - Establish and report quality metrics, trends, and management inputs to leadership. - Lead and develop quality systems staff through clear expectations, coaching, and performance management. - Provide oversight of electronic GxP quality systems, ensuring compliance and effective coordination with system administrators responsible for day-to-day configuration support. - Leadership & Management - Lead, manage, and hold accountable assigned Quality Systems personnel, including setting performance expectations, providing ongoing feedback, and conducting performance evaluations in alignment with organizational policies. - Identify capability gaps and support hiring, onboarding, and development activities to ensure the team can effectively execute quality system responsibilities. - QMS Oversight - The Director executes and oversees core elements of the QMS, with direct ownership of key activities, coordination of cross-functional inputs, and accountability for overall system performance, including but not limited to: - Quality Risk & Change Management (Change Management, CAPA, Investigations) - Product & Patient Impact Systems (Complaints, Field Alerts, Product Quality Investigations, APQR) - Documentation & Data Integrity (Document & Record Control, GxP Computerized System oversight) - Supplier & External Quality Oversight (Supplier Quality Management, Internal, Supplier, and Customer Audits) - Inspection Readiness & Regulatory Compliance Intelligence (Regulatory and Notified Body Readiness, Inspection Intelligence) - Quality Performance Monitoring (Quality Metrics, Trending, and Reporting) Qualifications - Strong working knowledge of applicable FDA regulations and global quality standards, including 21 CFR Parts 210, 211, 11, and 820/QMSR, as well as ISO 13485, 14971, and related standards. - Ability to apply risk-based thinking and sound judgement within established direction and escalation pathways. - Demonstrated capability to manage multiple priorities while maintaining quality system effectiveness. - Clear, professional communication skills suitable for regulatory, auditor, and customer interactions. - Analytical mindset with the ability to identify trends, signals, and system-level issues. - Execution-focused leadership style with emphasis on follow-through, accountability, and results. Requirements - Bachelor’s degree in a life sciences discipline required; advanced degree preferred. - Progressive experience in Quality Assurance within pharmaceutical, medical device, and/or combination product environments, including responsibility for quality systems execution and external audits. - Demonstrated experience leading or supporting regulatory inspections and external audits. - Experience operating within customer-facing or multi-standard quality environments preferred. - Prior people leadership experience with accountability for performance and development. - Working knowledge of electronic QMS platforms and quality system reporting tools (for example: such as MasterControl, Veeva, TrackWise, Documentum, JReports, or equivalent systems/tools). - Ability to travel up to 25 - 40% overnight (depending on location).

Would you like to lead digital transformation? Do you enjoy working with people? Join our Digital Technology Team Position Overview We’re a global Fortune 500 building the next generation of digital capabilities – and we are looking for someone who is excited to shape the architectural backbone that will carry us into the future. We move fast, solve real problems, and value the importance of establishing architectural patterns that reflect our business priorities. We are hiring an exceptional Enterprise Architecture leader to mature and scale our EA capability across our Oilfield Services & Equipment business. This role will define vision, modernize design standards, drive alignment between our business & digital teams, and shape how the organization evaluates, designs, and delivers technology solutions. This role combines strategic architecture vision with hands-on leadership, vendor collaboration, coaching, governance, and cross-functional influence. Our ideal candidate is a builder, simplifier, and forward-looking architect who can leverage business priorities and strategic differentiation to define patterns that deliver results. You thrive in complexity, communicate clearly, and elevate the teams around you. Key Responsibilities: - Own the EA strategy, operating framework, and roadmap - Mature EA function including design principles, governance, processes, repositories, and templates - Develop and maintain enterprise-wide capability maps, domain maps, and reference architectures aligned to business goals - Act as design partner, not just a gatekeeper – roll up your sleeves to support complex / major programs where architecture clarity is critical - Operate design authorities; review and approve architectures for major initiatives - Embed patterns and standards into delivery ways of working and coaching mechanisms - Translate emerging tech experiments into a pragmatic POV to the organization, enabling enterprise-ready patterns, guardrails, and architectural recommendations - Collaborate with IT leadership team to define technology strategy by influencing investment decisions and system modernization priorities - Mentor architects, application teams, and business stakeholders Fuel your passion. - Demonstrated experience significantly maturing an EA function with 10+ years in enterprise and solution architecture - Hands on technical experience leading large-scale digital transformation - Understanding of core technologies (ERP, CRM, PLM, MDM, Integration/ Middleware, etc. with strong SAP ERP background including S/4HANA experience) - Understanding of DevOps practices including branching strategies, CI/CD pipelines, test automation, and release orchestration across an integrated ecosystem of applications - Understanding of security and vulnerability management best practices - Strong experience in large, global, multi-system environments with complex process and integration landscapes - Preferred experience in Fortune 500 industrial / services domains - Curiosity for emerging technologies - Strong vendor management passion and acumen - Excellent communication skills & proven ability to influence stakeholders in complex environments Work in a way that works for you. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. In this role, we can confidently offer the following flexible working patterns: • Remote working where appropriate subject to the demands and needs of the role. • Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. The Good Stuff We believe in rewarding our people with a package that reflects how much we value their input. Join us, and you can expect: • Generous annual leave and money to spend on wellbeing activities. • Life assurance and income protection • Private medical cover • A defined contributory savings plan • Additional elected benefits. About Us At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we develop and deploy industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we bring our expertise to make oil and gas safer, cleaner, and more efficient. Join us. Are you seeking an opportunity to make a real difference in a company that values ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you! About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies. The Baker Hughes internal title for this role is: Digital Technology Senior Manager - ArchitectureAbout Us:We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us:Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Description RKD Group, a direct response marketing and advertising agency, is seeking a Director, Direct Mail Strategy to achieve breakthrough results that make a positive impact in this world. The Director Direct Mail Strategy should leverage their industry and channel expertise, along with knowledge from fellow channel strategists across the organization, to develop comprehensive strategies specific to a client’s needs. - Develop direct mail strategies for clients, both direct mail only and omni-channel. - Provide recommendations through strategic communication plans, audience journeys, audience profiles, and campaign plans. - Lead discussions with clients, develop presentations, create annual plans, write strategic blueprints, develop program projections, and report back on program health. - Contribute to enterprise-wide efforts to improve strategic planning and client program results. - Share macro-findings with clients or client groups, where applicable. Qualifications - Bachelor’s Degree is strongly preferred. - 8+ years’ experience in an agency environment with direct mail direct response marketing. - Proficient in Microsoft Office Suite (Word, Excel, PPT, Outlook). Requirements - Understand the marketing and fundraising goals and objectives of a client’s program. - Develop comprehensive direct mail strategies and annual plans. - Review program file health and recommend changes to plans as needed. - Leverage data to inform strategies, using analytics and other tools to gain insights into donor behavior and preference. - Draft campaign strategy blueprints for clients. - Present direct mail strategies to clients and answer related questions. - Maintain and refine annual budgets and projections as campaigns progress. - Ascertain and develop personal knowledge of various client technical platforms. - Participate on client teams that serve RKD’s nonprofit clients. - Collaborate with internal teams to ensure seamless execution of strategies. - Perform ongoing industry and channel research to ensure up-to-date strategies are offered to clients. Benefits - Highly competitive compensation commensurate with experience. - Full range of benefits. Location Remote, some travel may be required. Pay Range $85,000-$110,000 annually. (The position level and compensation for this role will be determined based on the market location, experience, job skills, and qualifications of the candidate) Company Description RKD Group is an Equal Employment Opportunity employer. No sponsorships available for this position.