• Responsible for the design, development, configuration, unit testing, and deployment of Enterprise GIS applications. • Proficient in web and/or desktop GIS application development. • Develops, modifies, and tests code that supports spatial intelligence, desktop GIS and web GIS solutions. • Provide escalated support for Enterprise GIS products and solutions throughout the organization. • Work closely with business stakeholders/clients, other Enterprise GIS staff members, and/or outside vendor(s) to ensure the Enterprise GIS solution meets business requirements. • Assist in the design, development, implementation and maintenance of systems, software, custom applications, and data integration solutions. • Prepares detailed requirements gathering, technical specifications, designs, or user stories. • Writes high quality code according to defined requirements. • Addresses system defects and implements enhancements to existing application functionality. • Troubleshoots issues with minimal guidance, identifies bottlenecks in existing data workflows and provides solutions. • Participates in creating application scope and provides time estimates for application development sprints, or work packages. • Supports development, staging and production environments. • Develops strong client relationships and resolves problems to coordinate and ensure the delivery of high-quality IT products and services on schedule. • Performs other job-related duties as assigned or apparent. • Design, create and edit GIS datasets, verify data validity and import GIS data from various sources. • Develop and maintain data layers to provide information on geographic features. • Create custom ETL scripts and routines for automating GIS processes and applications. • Provide technical support to other staff and clients; track and resolve issues.

• Creating test procedures from written requirements • Automating pre-existing manual tests • Debugging failing tests • Collaborating with a team of developers, QA engineers, and manual QA testers • Manual testing as required by the project needs • Learn how to build automation frameworks from the ground up • Maintain existing automation frameworks

About Inroads: Inroads applies data, analytics, technology, research, and content development to co-create services and programs that are personalized, relevant, and engaging for the communities who rely on them. Our deep understanding of digital services, policy implementation, and ways communities consume information allows us to seamlessly integrate with organizations and public sector teams to revolutionize the ways they deliver complex services at scale. About the role: As a Software Engineer, you will work with a team of analysts, data scientists, and engineers to drive high-impact results for millions of Americans. The team’s mission is to improve web-based services for healthcare beneficiaries seeking customer support. You have strong technical skills and are a creative thinker who always seeks to innovate and deliver value to our clients. Experience with Microsoft Dynamics 365 will be central, specifically implementing back-end solutions to help our client’s staff deliver swift customer service. You lean into developing new, informed solutions in a production-oriented environment. You will be staffed in this role as part of a larger federal contract team of developers, designers, and service delivery leaders. In this position, you will: - Design and develop backend Microsoft Dynamics 365 solutions, partnering closely with front‑end designers and staff end‑users (agents) for continuous support and iteration. - Optimize and enhance CRM workflows to improve support routing accuracy, reduce manual intervention, and drive measurable efficiency gains. - Participate in sustainment/enhancement tasks such as backend CRM maintenance, real‑time performance monitoring, incident response, and security compliance documentation. - Build scalable, secure integrations across digital customer support experiences; improve REST APIs and system integrations, quality assurance, and test automation. - Develop data transformations and backend services leveraging Microsoft Dataverse; design robust data models, relationships, and business rules. - Create and operationalize Power BI datasets and reports/dashboards to inform customer service operations and executive decision‑making. - Explore creative applications of authoritative data sources that complement customer service delivery goals, ensuring data lineage and governance. - Execute on and contribute to strategy for long-term engineering projects, including advocating for growth in the technical portfolio. - Build and/or contribute to an actionable, KPI‑driven roadmap; prioritize work, sequence dependencies, and communicate trade‑offs and impacts. - Coordinate cross‑functionally (product, design, data, operations, compliance, and engineering) to shape a larger program and ensure alignment across initiatives. - Implement scalable integrations with other digital customer support experiences. What we are seeking: - At least 7+ years of experience in software engineering with an undergraduate degree or higher in a related field, with a focus on Microsoft Dynamics - Recent federal digital services experience strongly preferred - Experience supporting digital services clients or stakeholders for a large population of customers. - Hands-on experience with Microsoft Dataverse (data modeling, business rules, security roles) and Power BI (datasets, DAX, report development, governance). - Demonstrated ability to coordinate cross‑functionally and influence program direction; experience shaping and/or contributing to a roadmap. - Experience establishing relationships with leaders, stakeholders, and individual contributors in a digital services setting. - Experience working in an agile software development environment (Scrum/Kanban), including backlog management and iterative delivery. - Ability to diagnose and improve system performance and reliability; familiarity with observability practices (logging, metrics, tracing). - Expertise with using GitHub, Jira, and Azure (e.g., Azure DevOps, Azure Functions, App Services, Key Vault). - Strong attention to detail and ability to effectively manage and prioritize several tasks or projects concurrently. - Excellent communication skills with the ability to translate technical concepts for non‑technical audiences. - Ability to successfully attain and maintain a Federal Public Trust background investigation, including U.S. citizenship. Nice to have: - Experience with Dynamics 365 Customer Service modules, Omnichannel, and Power Platform (Power Automate, Power Apps). - Knowledge of security and compliance standards relevant to federal digital services (e.g., FedRAMP, FISMA) and data governance best practices. - Certifications such as Microsoft Power Platform or Dynamics 365 (e.g., PL‑200, MB‑200) are a plus. What We Offer: Inroads offers a friendly work environment and a competitive compensation and benefits package, including: - Salary: $95,000-$115,000 - Premier health insurance plan - 401K matching - Unlimited vacation leave - Paid sick, personal, and volunteer leave - 13 paid holidays - 15 weeks paid parental leave - Professional development stipend & tuition reimbursement - Employee Assistance Program (EAP) - Supportive & collaborative culture - Flexible working hours - Remote-friendly (within the U.S.) - And more! The salary range for candidates who meet the minimum posted qualifications reflects the Company’s good faith understanding and belief as to the wage range, and is accurate as of the date of this job posting. At Inroads, we celebrate, support and thrive on differences. Not only do they benefit our services, products, and community, but most importantly, they are to the benefit of our team. Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans statuses, disabilities and any other protected classes are strongly encouraged to apply. Inroads endeavors to make reasonable accommodations for qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact the Director, People Operations. Inroads participates in E-verify. EEO is the Law. Collection of Personal Information Notice: As you are likely aware, by submitting your job application, you are submitting personal information to our company. We collect various categories of personal information, including identifiers, protected classifications, professional or employment related information and sensitive personal information. We may retain and use this information for up to three years, in order to come to a decision on whether or not you are a good fit for our company. We may also retain or use some of this information to comply with any requirements under law, or for purposes of defending ourselves in any litigation. We do not use this information for any other purpose, or share it with third parties, unless you become an employee. To learn more, or to see our full Notice to Job Applicants, please click here.

Role Description As a Software Engineering Intern, you will gain hands-on experience in building and enhancing our cutting-edge applications. You'll work closely with our talented engineering team, contributing to various projects and learning the ins and outs of the software development life cycle. This internship offers a fantastic opportunity to apply your coding skills, collaborate with cross-functional teams, and make a real impact. Your Team Our cross-functional engineering team is passionate about delivering exceptional experiences to our Donors and Giving Partners. With nearly 2 million downloads and a 5-star app rating, we champion their needs and build award-winning UI/UX. Together, we make giving a beautiful experience, connecting people with the causes they care about. You Will Get To - Take ownership of specific coding tasks and features, allowing you to see your work come to life. - Collaborate and get mentored by experienced engineers, learning best practices and contributing to team goals. - Participate in code reviews and receive constructive feedback to enhance your coding skills. - Gain valuable experience in an agile development environment, where your contributions directly affect our software's success. To Be Successful In This Role, You’ll Also - Partner and learn from other software engineers, DevOps engineers, and test automation engineers in a very agile cross-functional team. Your Experience - Prior software development internships or experience. - High School diploma. - Basic software development proficiency. - Presentation at conferences and research work is a plus. Your Superpowers - Organized, detail-oriented, and self-motivated, able to work effectively in a dynamic, collaborative, and distributed team environment. - Strong interpersonal and communication (both written and verbal) skills. Our Culture We are a virtual team of award-winning and high-performing professionals who innovate and collaborate to fulfill our mission to instantly connect people to causes that matter most to them so they can change their world with kindness and generosity. Our four keys to success - integrity, heart, simplicity, and wow - fuel our passion to be recognized among the tech industry’s most inclusive and purpose-driven workplaces. We are steadfast in our conviction to overcome challenges while performing meaningful work alongside some of the most brilliant minds and biggest hearts. It propels our growth as individuals and as a team. We are committed to respecting each other in our workplace, firmly believing diversity is our strength. At the heart of everything we do are our giving community, our donors and our partner organizations. We lean on research and human-centered design to consistently push the envelope and innovate our products and customer experiences. We take great pride in providing competitive pay, paid holidays; and, most importantly, the opportunity to put passion and purpose front and center. About Givelify Givelify is the most loved and trusted online and mobile giving platform. Along with its powerful donation management system, it’s the fastest-growing technology for advancing generosity in the world. We instantly connect people to their heart’s impulse to do good with award-winning products and experiences. A global community of nearly 2 million generous people supports their favorite churches, places of worship, nonprofits, and causes with over $6 billion in donations across more than 75,000 organizations. Givelify leads all giving apps on the App Store and Google Play Store with more than 104,000 verified, authentic reviews with an average 4.9 out of 5-star rating. Learn more at Givelify.com . Ready to join the Givelify team? Apply below.