• Conduct customer onboarding, periodic reviews and enhanced due diligence in line with internal AML/KYC standards. • Monitor alerts across transaction monitoring, sanctions screening, PEPs and adverse media, escalating cases as required. • Coordinate and draft responses to information requests from partners, financial institutions and regulators. • Support the management of customer complaints and ensure compliance with relevant consumer protection standards. • Prepare and submit AML/CFT reports and other regulatory filings as required. • Support internal and external suspicious activity reporting, ensuring accurate documentation and timely escalation. • Review potential fraud cases and work with internal teams to support investigations and resolutions. • Assist with maintaining and enhancing internal compliance policies, procedures and workflows. • Produce compliance metrics and management information for internal reporting. • Deliver or support the delivery of AML and compliance training to staff. • Partner with commercial and onboarding teams to assess new business opportunities and review customer files. • Assist with regulatory engagement, audits, and licence applications or renewals.

• Perform AML checks on transactions and customer activity. • Transaction monitoring and alert handling. • Conduct sanctions, PEP, and adverse media screening. • Carry out investigations and manage AML cases. • Perform risk assessments and recommend control enhancements. • Support KYC onboarding and execute periodic reviews.

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role: The preferred location for this position is in or around Robinhood's offices in New York, NY, Denver, CO, or Westlake, TX, depending on the applicant’s location. This role is eligible for remote work in limited geographies within the U.S. Check with your recruiter for more information. Robinhood’s Financial Crimes Team works across a number of verticals in an effort to protect our customers, and ensure compliance with all relevant Sanctions, Anti-Money Laundering and Terrorist Financing rules and regulations. The EDD Investigator will be responsible for conducting investigations to identify potential money laundering and/or terrorist financing activities, as well as other related activities. This role plays a vital part in the firm meeting its regulatory requirements. The right candidate will have prior EDD investigations experience, including preparing investigation reports, preferably with a broker-dealer or FinTech company. What you’ll do: - Investigate customer background information, behavioral patterns, and transactions for possible money laundering or terrorists financing activity - Prepare investigation reports summarizing findings and recommendations - Escalate matters requiring immediate attention to management and lead discussions surrounding findings uncovered during an investigation - Identify process improvements to increase quality, accuracy, efficiency and scalability - Contribute to drafting new enhanced procedures or controls - Actively participate in team and cross-departmental meetings, training, etc. What you bring: - Bachelor’s Degree or equivalent work experience - 2+ years experience in EDD/CDD compliance or AML compliance experience with a focus on EDD at a broker-dealer, FinTech, and/or bank - Previous experience using case management systems including Actimize, CDD or other similar systems - Demonstrated knowledge of BSA, AML, USA Patriot Act, OFAC and privacy laws as they apply to financial institutions - Proven understanding of broker-dealer operation and/or financial services compliance functions - Strong written and verbal communication skills, with the ability to communicate with all levels of management - Excellent analytical and problem solving skills with the ability to manage multiple priorities simultaneously - Resourceful and persistent, not willing to always accept the first answer What we offer: - Market competitive and pay equity-focused compensation structure - 100% paid health insurance for employees with 90% coverage for dependents - Annual lifestyle wallet for personal wellness, learning and development, and more! - Lifetime maximum benefit for family forming and fertility benefits - Dedicated mental health support for employees and eligible dependents - Generous time away including company holidays, paid time off, sick time, parental leave, and more! - Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $94,000—$110,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $82,000—$97,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $73,000—$86,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

• Help to develop Mercury’s BSA/AML program, including supporting policy, control, governance, and training development • Work closely with the BSA/AML and Sanctions Compliance Officer, existing operational AML/BSA and KYC teams, and Product Compliance managers on aligning policies with implementation and addressing escalation • Partner across Compliance, Risk, Legal, and Product, among other teams, to help guide Mercury’s growth in a highly-regulated space • Serve as a champion and conduit for BSA/AML and KYC priorities across the company, and provide advisory to business partners as needed • Maintain an inventory of BSA/AML requirements; execute gap assessments and change management assessments as required, to ensure compliance with expectations from regulators, partner institutions, and Mercury’s policies • Support the execution of the AML/BSA and KYC Risk Assessments