• You will be working directly with Toptal’s clients to understand their needs, custom-match them with talent from our network, and provide support during the matching process. • Work with clients to understand their needs, custom-match them with experts from different specialties within our talent network (Marketing Experts, Product Manager, Project Manager, among others), and provide support during the matching process, throughout the engagement, and beyond. • Manage client expectations effectively. • Write professional, engaging, and accurate job descriptions to attract the best talent for the job. • Find the right talent to meet client goals. • Introduce the talent to the client in a way that showcases the talent’s experience, skills, and relevance to the client’s business needs. • Manage the matching process end-to-end to ensure a positive experience for both the client and talent, including confirming that talent meets both skills and experience criteria along with the commitment and timezone constraints. • Getting clients’ feedback to increase the likelihood of success. • Work collaboratively with other teams to effectively take advantage of opportunities, remove friction in the process, and deal with engagement issues when they arise.

• Lead the roadmap and execution for DoorDash’s custom talent products, including feedback, annual review, calibrations, promotions, and connected talent insights. • Design and evolve first-party product capabilities — employee profiles, manager dashboards, task orchestration, and talent signals. • Create experiences that help managers and leaders evaluate performance, assess readiness, and invest in growth using consistent signals. • Build modular product components and workflows that scale across geographies, orgs, and brands, while improving data quality. • Work hand-in-hand with Engineering, Design, Analytics, and Talent COE partners to translate program needs into product capabilities. • Model strong product judgment in a first-party environment; define clear problem statements, scope MVPs intentionally.

• Own the Knowledge Platform and Knowledge Apps, CMS, and AI-powered knowledge distribution tools - used by thousands of customers and internal agents daily. • Drive the automation and intelligent maintenance of large-scale, ever-changing content systems, especially around global labor laws and compliance data. • Partner deeply with content, engineering, design, AI, support, legal, and GTM teams to build both backend systems and polished frontend experiences. • Shape how knowledge is structured, stored, and distributed - from schema design to UX surface. • Elevate Deel’s UI quality by using the Knowledge Hub as a flagship product for design and usability. • Balance internal efficiency (CMS) with external delight (Hub, AI, and embedded surfaces). • Drive clarity and rhythm within the team — managing planning, priorities, and execution through structured but lightweight agile practices. • Work with our Knowledge content team to ensure the highest quality knowledge content.

• Drive the execution of product initiatives from conception to launch, ensuring timely and high-quality delivery. • Lead a group of cross-functional engineers and designers to develop tools and platforms that enhance advisor efficiency and effectiveness. • Work with third-party service providers and influence their roadmaps to align with Mercer Advisors' goals. • Utilize data-driven insights to improve product performance and advisor satisfaction continuously. • Be ultimately responsible for the outcome and KPIs of the products you build. • Gather and prioritize requirements from financial advisory team to inform product development. • Prepare written requirements for each development sprint based on design, users, and engineers’ input for each feature. • Conduct user testing and gather feedback to ensure products meet the needs of advisors. • Integrate advisor feedback into product iterations to enhance usability and functionality. • Dive into the details of our operations and processes to find technology-powered solutions for improvements. • Identify opportunities for small and significant enhancements to our business processes through technology. • Influence and assist in maintaining software development lifecycle to ensure the Product Team is operating at peak efficiency. • Consistently engage in measuring the health and performance of our products and features to provide insights to drive informed decision-making and continuous improvement within our team. • Integrate AI capabilities into advisor workflows to drive growth. • Use data and machine learning to drive recommendation. • Leverage AI to make yourself and your team more effective at building. • Act as a liaison between advisors, internal stakeholders, and external partners. • Communicate product updates, insights, and performance metrics to senior leadership and stakeholders. • Ensure alignment of product goals with business objectives and advisor needs. • Mentor and guide junior product managers and team members. • Foster a collaborative and innovative team culture. • Bring a data-driven mindset and culture to our team, ensuring decisions are based on robust analytics and metrics. • Ensure that the product team adheres to best practices and industry standards.