• interact with various teams within our company that develop and maintain our network infrastructure • configure network equipment (Juniper, Brocade, Extreme) • arrange maintenance for network infrastructure in data centers • create technical tasks for on-site engineers to install and replace network equipment • conduct business correspondence with service providers

• Manage the planning, scheduling and coordination of all client installations including but not limited to software, hardware, server migrations and other projects • Planning, scheduling, coordinating and communicating all elements of delivering site and non-site installations and projects to a high level of client satisfaction • Communicating with all stakeholders including external clients, account managers and engineers to ensure the efficient delivery of projects and installations • Coordinating and communicating the correct allocation of skilled staff within the time constraints to complete projects within client expectations • Providing status reports on all active projects including any risks associated with completing projects on time and on budget as part of a regular reporting cycle • Accurately reflecting engineers service calls in service delivery calendar and effectively communicates client instructions • Effectively communicate schedule changes to all relevant stakeholders • Accurately recording relevant data in all systems • Developing and maintaining effective working relationships with personnel from all departments • Demonstrating and upholding exceptional safety standards at all times in accordance with any workplace health and safety requirements, to ensure your own safety and the safety of others • Other duties as required

• Guide and develop a team of 10-12 platform engineers by providing coaching, feedback, and growth opportunities, setting clear goals, managing performance, and ensuring accountability • Foster a positive, inclusive culture, support employee well-being, and lead by example, while aligning team efforts with organizational goals, removing obstacles, and enabling the team to achieve results effectively • Work closely with development, operations, security, and architect engineers to identify needs, incorporate feedback, and deliver scalable and secure platform solutions • Contribute directly to the design, architecture and implementation of platform features and capabilities • Manage platform engineering budgets, coordinate resource allocation, and optimize costs for cloud and on-premise infrastructure • Define and enforce platform engineering standards, documentation, automated workflows, and compliance requirements • Ensure thorough documentation and facilitate knowledge sharing across technical teams, promoting internal awareness and adoption of platform solutions across Nava

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience - Deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) - Enterprise IT application experience - Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain - In-depth knowledge of Windows and Linux Operating Systems - Must have experience driving for engineering solutions and working across teams - Extensive experience and judgment to plan and accomplish goals - Ability to apply general rules to specific problems to produce conclusions and responses. - Ability to communicate effectively, both verbal and written - Strong process improvement experience Preferred Technical and Professional Experience - In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus - Exceptional judgment and decision-making abilities - Familiar with a variety of IT concepts, practices, and procedures - Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models - Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems - Strong analytical and problem-solving skills with high attention to detail The compensation range for the position in the U.S. is - $96,480to$183,240based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California (San Francisco Bay Area):$115,680to$219,840 California (All Other):$106,080to$201,480 Colorado: $96,480to$183,240 Massachusetts$96,480to$201,480 New York City: $115,680to$219,840 Washington: $106,080to$201,480 Washington DC:$106,080to$201,480 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.