• Convert inbound interest into revenue through speed and negotiation • Handle objections and close deals • Own opportunities and maintain pipeline momentum • Transfer notes to outbound team if necessary

• Prepare, review and distribute promotional performance reports • Help maintain vendor portals • Assist in data entry as needed • Assist team with FDM, Internet, and Pet chain promotional Purchase Order processes • Enter data into spreadsheets and sales system for tracking • Provide monthly status updates on promotions/cooperative advertising to Specialist, Account Managers, and Regional Sales Managers • Review, research, and code all deductions for vendors • Short pays (investigate and dispute or approve) • Process returns/credit memos for orders when needed • Work directly and coordinate with accounting team to ensure business success in department • Provide excellent customer service to accounting department with timely approvals and provide back-up/approvals for accounting to then create credit memos • Assist Sales Managers, Account Managers, & Specialist -FDM Channel in annual customer business reviews • Receive, investigate, code, and track all deductions/department spending • Process Returns, damages, and credits for vendors • Web-based vendor portals; extracting, analyzing, and inputting data (new item submission, promotions, price changes, deduction and charge inquiries, item changes, images, etc.) • Other duties as assigned

• Own new ARR and expansion targets across Spanish LATAM markets • Drive pipeline generation, conversion, and enterprise deal execution • Develop country-level GTM strategies for priority markets • Build localized sales motions across Mexico, Colombia, Argentina • Adapt pricing, packaging, and messaging to regional dynamics • Identify vertical opportunities (e.g., retail, fintech, CX automation) • Build and lead Spanish LATAM sales team (AEs / SDRs / partnerships) • Partner with Brazil leader to share playbooks and best practices • Establish regional forecasting and operating cadence • Expand enterprise motion and >$3K ACV segment in LATAM • Drive strategic accounts and partner-led deals • Improve win rates and deal velocity • Partner with Marketing on regional demand generation • Partner with Product on regional requirements & localization • Partner with RevOps on forecasting and performance metrics

• Customize Product Marketing-approved positioning for specific B2B buyer types, verticals, and agency audiences • Build enablement materials for advertisers and agencies that demonstrate how epocrates’ audience relevance, timing, and context drive better outcomes than traditional, reach-based approaches • Develop and maintain core sales enablement materials, including pitch decks, case studies, objection-handling tools, and messaging guides • Design and deliver sales training programs that enable sellers to lead with the epocrates audience and clearly articulate the value of audience—first healthcare media • Implement and manage a sales certification program to ensure consistent, audience-led selling of epocrates’ digital media solutions across the organization • Capture frontline deal feedback and translate insights into actionable recommendations for Product Marketing and Commercial Leadership • Maintain enablement systems and content libraries, ensuring sales teams have easy access to accurate, current messaging, training, and supporting materials