Job Closed
This listing is no longer active.
The payments provider that makes it easier to pay, get paid and keep money flowing.
Business Analyst
Location
United Kingdom
Posted
126 days ago
Salary
0
Seniority
Senior
Job Description
Business Analyst
xpate
• Conduct user research to understand real pain points in onboarding, portal usage, and internal operations. • Own the B2B onboarding journey - define and map user flows, create wireframes and detailed specifications, identify automation opportunities, and work with all teams to embed regulatory requirements seamlessly. • Own the client portal strategy - design workflows that reduce support tickets through self-service and automation. • Design the internal operations portal - dashboards, workflows, and efficiency tools that make your team faster. • Design workflows that leverage AI and automation to handle routine work. • Define success metrics, analyze user behavior and bottlenecks, and continuously iterate based on data. • Work closely with Product, Engineering, Design, Compliance, and Operations teams to ensure all systems work together as one coherent experience.
Job Requirements
- 3+ years of experience as a Business Analyst or Systems Analyst in B2B fintech, BaaS, payments companies, card issuance, or B2B banking platforms.
- Deep domain expertise in B2B onboarding, compliance, identity verification, and payment flows.
- Ability to create wireframes, user flows, and detailed process documentation that guide teams to build exceptional solutions.
- Proficiency with design software (Figma, Framer), analytics platforms, automation tools, and AI assistants.
- Extreme ownership: when a workflow is broken or a user is struggling, you don't just report it - you obsess over fixing it.
- Ability to listen between the lines and challenge requirements to propose better solutions.
- Ability to thrive in ambiguous spaces and emerge with clear, actionable plans.
Benefits
- Flexible working hours to support work–life balance.
- Generous paid time off giving you the balance you need to perform at your best.
- Extra personal time off for rest and recharge: 12 additional days per year, plus your birthday off.
- Private health insurance and wellness benefits.
- Apple hardware and modern work tools to support your workflow.
- Opportunities to grow, lead, and shape xpate’s future-proof compliance ecosystem.
Related Guides
Related Categories
Related Job Pages
More Business Analyst Jobs
• Effectively document current state, through observation and interviews with key stakeholders and primary end-users. • Gather requirements from end-users and other key stakeholders to establish the gaps between current state and future state. • Create business requirement and user stories, acceptance criteria and test cases based on project methodology, and obtain sign-off from key stakeholders, ensure scope of project is communicated and accepted. • Collaborate with the Business Analyst Team and Developers to translate business requirements into technical specifications. • Coordinate project completion, documentation, and transition to close with internal Marco teams.
• Will work closely with the assigned Project Manager to ensure that the scope of the project is well defined and tracked • Responsible for gathering and documenting requirements for implementation of IT Systems, Enhancements, and Features • Evaluate existing business solutions (processes and systems), identify requirements and develop strategies to maximize opportunities. • Facilitate and/or support meetings to illicit requirements from the business users and stakeholders. • Review documents from business users and stakeholder as inputs to requirements gathering activities. • Write Business Requirements Documents that will be inputs to the Project Development and Testing phases among others • Write Business Process Documents that will be references of business users and stakeholders on the post implementation changes in processes • Write Requirements Traceability Matrix to properly track and validate delivery of requirements and features. • Evaluate existing business solutions (processes and systems), identify requirements and develop strategies to maximize opportunities. • Defect management by prompt turnaround of defects from reporting to verification, and closure. • Can also translate Business Requirements into test cases. • Assist users in clarifying requirements and defining acceptance criteria for testing of automated systems.
Market Insights Analyst
LagoWe connect talented individuals from emerging markets with top-tier remote job opportunities.
• Keyword Research: Identify and prioritize high-impact keywords (including branded, non-branded, and long-tail) to improve product listings' organic search visibility. • Competitor Insights: Find and evaluate 5–10 relevant direct competitors for specific product listings, providing actionable recommendations. • Competitive Analysis: Assess product positioning and analyze Amazon search results to evaluate how products rank compared to competitors. • Report Preparation: Create concise, data-driven reports with findings and strategic optimization recommendations. • Team Collaboration: Share insights with team members to refine SEO and listing optimization strategies.
Market Insights Analyst
LagoWe connect talented individuals from emerging markets with top-tier remote job opportunities.
• Keyword Research: Identify and prioritize high-impact keywords (including branded, non-branded, and long-tail) to improve product listings' organic search visibility. • Competitor Insights: Find and evaluate 5–10 relevant direct competitors for specific product listings, providing actionable recommendations. • Competitive Analysis: Assess product positioning and analyze Amazon search results to evaluate how products rank compared to competitors. • Report Preparation: Create concise, data-driven reports with findings and strategic optimization recommendations. • Team Collaboration: Share insights with team members to refine SEO and listing optimization strategies.



