• Analyze collections • Resolve non-payables • Handle bill inquiries for more complex issues • Follow up on claim rejections and denials to ensure appropriate reimbursement • Process assigned AR work lists provided by the manager • Write appeals using established guidelines • Research patient accounts • Communicate with insurance companies about the status of outstanding claims • Meet established production and quality standards set by Ventra Health • Perform special projects as assigned

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE). The Accounts Receivable Specialist II is responsible for ensuring the timely collection of outstanding government or commercial healthcare insurance receivables. Responsibilities: - Verifies or obtains patient eligibility and/or authorization for healthcare services performed by searching payer web sites or client eligibility systems, or by conducting phone conversations with the insurance carrier or healthcare providers. - Updates patient demographics and/or insurance information in appropriate systems. - Conducts research and appropriately statuses unpaid or denied claims. - Monitors claims for missing information, authorization and control numbers (ICN//DCN). - Researches EOBs for payments or adjustments to resolve claims. - Contacts payers by phone or through written correspondence to secure payment of claims. - Acces client systems for information regarding received payments, open claims and other data necessary to resolve claims. - Follows guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems. - Secures medical documentation as required or requested by third party insurance carriers. - Obtains billing guidelines and requirements by researching provider billing manuals. - Writes appeal letters for technical appeals. - Verifies accuracy of underpayments by researching contracts and claims data. - In the event of an authorization, coding, level of care and/or length of stay denial, prepares claims for clinical audit processing. - Support' s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to Savista's business practices. This includes: becoming familiar with Savista's Code of Ethics, attending training as required, notifying management or Savista's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations. Requirements: - High school diploma or GED. - At least two years of experience in healthcare insurance accounts receivable follow up, working with or for a hospital/hospital system, working directly with government or commercial insurance payers. - Experience identifying billing errors and resubmitting claims as well as following up on payment errors, low reimbursement and denials. - Experience reviewing EOB and UB-04 forms to conduct A/R activities. - Knowledge of accounts receivable practices, medical business office procedures, coordination of benefit rules and denial overturns and third-party payer billing and reimbursement procedures and practices.  - At least two years of experience with accounts receivable software. - Experience navigating payer sites for appeals/reconsiderations, benefits verification and online claims follow up. - Demonstrated ability to navigate Internet Explorer and Microsoft Office, including the ability to input and sort data in Microsoft Excel and use company email and calendar tools. - Demonstrated success working both individually and in a team environment. - Demonstrated experience communicating effectively with payers, understanding complex information and accurately documenting the encounter. - Ability to work effectively with cross-functional teams to achieve goals. - Demonstrated ability to meet performance objectives. - This role is remote for candidates based in the following states: Alabama, Colorado, Florida, Georgia, Idaho, Kansas, Maine, Virginia, Vermont, Michigan, North Carolina, and South Carolina. SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class. California Job Candidate Notice

Remote Travel Coordinator Were currently expanding and looking for motivated individuals who enjoy helping others plan vacations and experiences. This is a flexible remote opportunity with full training provided. What You'll Do: Coordinate vacation plans including resorts, cruises, flights, and experiences Match trips to client preferences and budgets Communicate with clients to ensure every detail is covered Stay updated on destinations, offers, and travel trends Maintain simple booking and client records What You'll Get: Fully remote — work from anywhere Flexible schedule (part-time or full-time options) Step-by-step training and ongoing support Access to exclusive discounts and travel perks after training Supportive team environment — you're never doing this alone Who This Is For: 18+ with computer or smartphone access No experience required — training provided Organized, reliable, and people-friendly Looking for flexible income or a career you can grow

Accounts Receivable Specialist New York (Hybrid) Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for an AR specialist to join our Accounting team and help support our invoicing and collections processes. The role will be an integral part of our Accounts Receivable team, helping us deliver a first class invoicing experience to our customers. This is a full-time position on our team, reporting to the Lead, Accounts Receivable. The role follows a hybrid work model, with two days per month required in our NYC office at 60 Madison Avenue. What you’ll do: - Prepare and issue accurate customer invoices on a timely basis. - Collaborate closely with Sales, Customer Success, and RevOps teams to align on billing details. - Manage and respond to all customer billing inquiries via email and Jira ticketing system. - Generate supplemental reports to support invoice details and provide billing transparency. - Apply customer cash payments accurately in NetSuite. - Follow up with customers regarding past due invoices and request remittance information as needed. - Review and validate data from internal partner teams to ensure precise billing. - Support with internal and external audit requests What success looks like in this role: - Timely and accurate invoicing, ensure all invoices are generated and sent out promptly and without errors - Effective collections, consistently follow up on overdue accounts, maintaining a low percentage of overdue payments - Successful coordination with cross functional teams to ensure customer inquiries are resolved according to internal SLA What you’ll bring: - Ability to work independently and proactively - 1-3 years of accounting experience with a BA degree - Strong problem-solving capabilities - An excellent verbal and written communication skills - An expert in multi-tasking when it comes to managing several high-priority projects simultaneously and time management skills - Detail oriented and analytical, producing high-quality work while meeting tight deadlines The target base salary range for this position is $66,500 - $75,500 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. - Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. - Employer sponsored 401(k) match of up to 2% for retirement planning - A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. - We offer competitive paid time off policies including vacation, sick leave and company holidays. - At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. - Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. - Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. - Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription - Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care - Up to $1,000 Professional Development Reimbursement a year. - $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: https://springhealth.com/privacy-policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.