• Provide motivational support and educational communications to 9amHealth members that are managing obesity, diabetes, hypertension, high cholesterol, and weight concerns via zoom. • Use motivational interviewing, and coaching techniques to support lasting behavior changes in areas like nutrition, sleep hygiene, movement, and stress management using standards of care aligned with NBC-HWC. • Maintain an up-to-date calendar to support member visit scheduling. • Utilize member data to personalize sessions and support members in achieving their health goals. • Complete accurate documentation of all member visits and interactions in the electronic medical record (EMR). • Reinforce nutrition and lifestyle plans developed by 9amHealth RDs, tailoring guidance to each member’s goals and preferences. • Escalate member concerns and help deliver an exceptional care experience. • Deliver empathetic, inclusive care that respects and reflects the diverse backgrounds, identities, and experiences of all members.

• Provide comprehensive Medical Nutrition Therapy across diverse patient populations • Develop individualized care plans and use motivational interviewing to drive patient engagement • Complete timely documentation of patient care and follow-up tasks in Healthie (EMR) to support patient outcomes and organizational standards • Collaborate with colleagues and care team members to ensure continuity of patient support • Engage in ongoing professional development to strengthen skills and support career advancement

• Conduct in-home infusion therapy visits with patients according to the plan of care. • Prepare clinical/nursing notes and document patient interventions in both clinical and non-clinical records consistently. • Act as a clinical resource, working collaboratively with other pharmacy departments. • Maintain knowledge of drug side effects and interactions. • Offer telephone and in-person patient education on therapy protocols, drug side effects, and home infusion procedures. • Ensure patients understand their therapy plans, medications, and the importance of adherence. • During initial and ongoing consultations, serve as a patient liaison between the patient, their family, and the pharmacy to ensure a seamless therapy process. • Perform comprehensive, initial, and periodic head-to-toe assessments for patients and initiate preventative and rehabilitative care. • Use health assessment data, and input from the agency team, the physician, the patient, and the family to determine patient needs. • Manage patient and family expectations regarding services, outcomes, and discharge goals. • Establish primary and secondary diagnoses based on patient assessment and home health care focus. • Develop care plans with skilled interventions, medical supplies, and necessary services to meet goals. • Regularly evaluate patient progress, in collaboration with team members, and revise care plans as needed. • Perform other duties as assigned.

• Help members stretch their food budgets and make the most of what they have • Guide access to affordable, healthy groceries through our online marketplace • Connect members with local food and nutrition resources • Support sustainable meal planning and healthy habits for families • Deliver MNT to manage or prevent chronic conditions • Provide personalized virtual nutrition care via secure video and messaging