• Lead the creation, approval, and timely delivery of all reporting. • Collaborate with relevant departments to automate manual reporting processes and optimize delivery strategies. • Ensure optimized SQL queries are used when creating, editing and/or maintaining all dashboards. • Assist in the development and troubleshooting of Excel macros to support reporting needs. • Fulfill ad hoc data requests and maintain recurring reports aligned with SLA commitments. • Develop and maintain business review presentation decks, including drafting, updating, and coordinating input from cross-functional teams. • Manage and update assigned ServiceNow tickets to ensure timely resolution and tracking. • Apply auditing principles to guide decisions on data presentation and ensure reporting accuracy. • Monitor and evaluate dashboard performance to ensure data accuracy, usability, and alignment with business objectives, making enhancements as needed to support continuous improvement. • Serve as the primary point of contact for reporting-related inquiries, providing technical support and guidance to internal stakeholders. • Document stakeholder requirements and ensure all deliverables meet agreed-upon specifications. • Plan, conduct, and track training sessions for team members on Power BI, Excel, and reporting best practices. • Communicate updates, trends, and issues impacting reporting and analytics to relevant teams and leadership. • Collaborate with cross-functional teams (e.g., Operations, Compliance, IT) to translate business needs into actionable insights. • Research and propose alternative reporting solutions when standard approaches are not feasible, documenting rationale and implementation steps. • Review and validate reports and dashboards to ensure adherence to quality standards. • Conduct periodic process/quality reviews to identify opportunities for improvement in reporting workflows. • Maintain documentation of reporting processes, data definitions, and change logs for audit and training purposes. • Support compliance initiatives by ensuring all reporting activities align with regulatory requirements and company policies.

• Further development and automation of systems and processes. • Design and maintenance of cloud infrastructures following the Infrastructure as Code (IaC) principle. • Operation and scaling of container-based applications in Kubernetes environments. • Implementation and optimization of CI/CD pipelines. • Ensuring stability, security, and performance of the system landscape.

• Further development and automation of systems and processes • Design and maintenance of cloud infrastructures following Infrastructure as Code (IaC) principles • Operation and scaling of container-based applications in Kubernetes environments • Implementation and optimization of CI/CD pipelines • Ensuring stability, security, and performance of the system landscape

Req ID: 363840 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Advisor to join our team in Atlanta (REMOTE), Georgia (US-GA), United States (US). Job Summary: The Senior Zscaler and VDI engineer will be supporting a multi-tiered high-availability Microsoft Zscaler cloud-based service infrastructure that is geographically distributed with a highly mobile work force. The right candidate must be able to work with team members at various levels to ensure the smooth deployment of applications, manage devices, and provide system security, within a high-performance environment of a large enterprise. Job Duties: - Operations and maintenance of the Microsoft Zscaler cloud-based service that focuses infrastructure including installation of upgrades, patches, level-3 troubleshooting, analysis of load, log aggregation, reporting, systems performance analysis & monitoring and other O&M activities. - Provide on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software. - Deploy, and manage Azure Virtual Desktop infrastructure, including desktop images, host pools, and session hosts. - Monitor and troubleshoot solutions, including user experience, performance, and availability. - Implement and manage security policies for solutions, including access controls, network security, and data protection. Basic Qualifications: - Minimum 8 years' experience with Citrix virtual desktops - Minimum 3 years’ experience with Microsoft Zscaler device enrollment and monitoring of devices. - Minimum 3 years’ experience with working with Microsoft Windows Defender Advanced Threat - Minimum 3 years’ experience with Azure AD, including conditional access to control access, features, and functionality. - Minimum 3 years’ experience with managing Microsoft Endpoint Configuration Manager (MECM), formerly System Center Configuration Manager (SCCM) to manage large numbers of Windows based computers. - Minimum 3 years’ experience supporting Microsoft Enterprise Mobility Suite + Security (EMS), Active Directory/Identity, Windows Defender Advanced Threat Protection (D-ATP), Office 365 Advanced Threat Protection, or related endpoint security solutions and comprehensive threat protection technologies. - Minimum 3 years’ experience responding alerts, threshold alarms and trouble tickets because of outages. - Ability to obtain a Public Trust Security Clearance Preferred Qualifications: - Bachelor's degree Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $87,952 - $203,594. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.