• Act as the senior technical advisor for enterprise and strategic accounts, owning the full presales lifecycle, from technical discovery and qualification through solution design, validation and technical win • Lead complex security discussions, translating business risk into outcome driven architectures using Sophos’ platform, with emphasis on MDR, XDR, Firewall, incident response readiness and proactive risk reduction • Facilitate customer security posture and maturity assessments, clearly articulating measurable improvements, threat detection maturity and return on security investment • Build and sustain strong relationships with technical stakeholders through to C-suite executives, aligning Sophos solutions to long term security and business objectives • Lead executive briefings, workshops, demonstrations and proof of concepts (POCs) that accelerate consensus and technical confidence in Sophos solutions • Influence customer decision making by balancing technical depth with commercial awareness and strategic insight.

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is open to remote employees in Virginia- with the flexibility to work out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you’ll be able to work out of our office spaces with your team. To learn more about life at LogicMonitor, check out our Careers Page. - What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! The mission of the Sales Engineer (SE) at LogicMonitor is to support the technical evaluation of LogicMonitor by proving out value in the platform to our prospects in the pre-sales process. The SE also is also looked at as a product expert within the sales organization. Sales Engineers have the critical function to train the entire sales organization both as part of on boarding and also regularly on the LM product to ensure the appropriate level of product and technical knowledge for the sales team to be most successful. Here's a closer look at this key role: - Perform SE duties on trial calls as scheduled by AEs. Includes technically understanding prospect needs, technology skill level, and supporting AEs with requests to perform technical product demos and perform/assist trial set ups or expansion - Trial optimization (proactively adding dashboards, creating sample reports, etc. for all trial prospects) - Lead technical/product training for new sales personnel on an ongoing basis - Day-to-day product/technical support for trial prospects - Log meetings and technical notes in SalesForce pertaining to the POV for each call (or onsite) with the customer. - Demonstrates the technical aspects of how the product solves specific customer problems, and translates specific customer problems into technical solutions. - Identifies all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. What You'll Need: - Bachelor's Degree in Computer Science or technical degree preferred - 5+ years experience in SysAdmin or Sales Engineering role - Able to articulate technology and product positioning to both business and technical users - Able to establish and maintain strong relationships throughout the sales cycle - Experience in Linux and or Windows/Network administration and operations including the following technologies desired: - Virtualization (VMWare, Hyper-V, Xen Server, etc…) - Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…) - LoadBalancers (f5 bigIP, Netscaller, Barracuda, etc…) - WMI, PerfMon, JDBC, SNMP, SMTP, JMX - Webservers (IIS, Apache, Tomcat, etc…) - Active Directory - Database (SQL, MySQL, Postgress, etc…) - Scripting (groovy, powershell, ruby, etc...) - Experience using AI tools to enhance productivity, innovation, or problem-solving. Residents of California, click Here to view our California Applicant Privacy Notice. Anticipated Application Close Date: xx/xx/xx LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer. Notice Regarding Use of AI in Hiring We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at opt.out@logicmonitor.com. By submitting your application, you acknowledge this notice. #LI-XX1 #LI-REMOTE #LI-Hybrid #BI-Hybrid (DELETE UNNECESSARY TAGS) LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page. The Base Salary range for this role is: $108,000—$135,000 USD Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form. Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is open to remote employees in Washington DC- with the flexibility to work out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you’ll be able to work out of our office spaces with your team. To learn more about life at LogicMonitor, check out our Careers Page. - What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! The mission of the Sales Engineer (SE) at LogicMonitor is to support the technical evaluation of LogicMonitor by proving out value in the platform to our prospects in the pre-sales process. The SE also is also looked at as a product expert within the sales organization. Sales Engineers have the critical function to train the entire sales organization both as part of on boarding and also regularly on the LM product to ensure the appropriate level of product and technical knowledge for the sales team to be most successful. Here's a closer look at this key role: - Perform SE duties on trial calls as scheduled by AEs. Includes technically understanding prospect needs, technology skill level, and supporting AEs with requests to perform technical product demos and perform/assist trial set ups or expansion - Trial optimization (proactively adding dashboards, creating sample reports, etc. for all trial prospects) - Lead technical/product training for new sales personnel on an ongoing basis - Day-to-day product/technical support for trial prospects - Log meetings and technical notes in SalesForce pertaining to the POV for each call (or onsite) with the customer. - Demonstrates the technical aspects of how the product solves specific customer problems, and translates specific customer problems into technical solutions. - Identifies all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. What You'll Need: - Bachelor's Degree in Computer Science or technical degree preferred - 5+ years experience in SysAdmin or Sales Engineering role - Able to articulate technology and product positioning to both business and technical users - Able to establish and maintain strong relationships throughout the sales cycle - Experience in Linux and or Windows/Network administration and operations including the following technologies desired: - Virtualization (VMWare, Hyper-V, Xen Server, etc…) - Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…) - LoadBalancers (f5 bigIP, Netscaller, Barracuda, etc…) - WMI, PerfMon, JDBC, SNMP, SMTP, JMX - Webservers (IIS, Apache, Tomcat, etc…) - Active Directory - Database (SQL, MySQL, Postgress, etc…) - Scripting (groovy, powershell, ruby, etc...) - Experience using AI tools to enhance productivity, innovation, or problem-solving. Residents of California, click Here to view our California Applicant Privacy Notice. Anticipated Application Close Date: xx/xx/xx LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer. Notice Regarding Use of AI in Hiring We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at opt.out@logicmonitor.com. By submitting your application, you acknowledge this notice. #LI-XX1 #LI-REMOTE #LI-Hybrid #BI-Hybrid (DELETE UNNECESSARY TAGS) LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page. The Base Salary range for this role is: $108,000—$135,000 USD Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form. Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

• Join discovery and technical deep-dive calls to lead architecture and governance discussions with the customers’ technical stakeholders. • Validate integration feasibility, deployment models, and security positioning before advancing deals. • Support security and compliance conversations, including participation in customer security reviews and questionnaires. • Identify technical risks early in the sales cycle and prevent overcommitment or scope misalignment. • Assist with technical sections of proposals, RFPs, and enterprise documentation requests. • Build and continuously update customer-facing enablement materials such as, but not limited to, architecture diagrams and data flow documentation. • Develop and maintain a structured technical objection library aligned with governance and cybersecurity concerns. • Standardize the technical validation process across the sales organization. • Deliver recurring internal technical enablement sessions and coach BotCity's internal teams. • Define and maintain clear escalation guidelines for complex technical scenarios. • Provide structured field feedback to Product and Engineering based on recurring technical blockers. • Improve post-sale handoff quality by ensuring accurate technical alignment prior to close.