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AI/ML Engineer
Location
Philippines
Posted
90 days ago
Salary
0
Seniority
Senior
Job Description
AI/ML Engineer
SupportNinja
• Develop and implement comprehensive data solutions utilizing AI and machine learning. • Contribute to the development and maintenance of AI-powered chatbots (e.g., Wonderchat). • Assist in improving chatbot performance, including accuracy, response time, and user experience. • Conduct experiments and analyze results to optimize prompt effectiveness. • Participate in the design and implementation of conversational AI solutions. • Develop and refine prompts for various AI applications, such as WritingAssist and DigitalQA. • Develop and implement predictive models for various business use cases. • Analyze data, build models, and evaluate their performance. • Prepare and clean datasets for model training and evaluation. • Engineer relevant features to improve model accuracy and performance. • Stay abreast of the latest advancements in AI/ML and explore new technologies and techniques. • Conduct research and experiments to identify and evaluate new AI/ML solutions for business challenges. • Collaborate effectively with cross-functional teams, including data scientists, engineers, and business analysts. • Communicate technical concepts and findings clearly and concisely.
Job Requirements
- Bachelor's degree in Computer Science, Data Science, or a related field
- Strong understanding of AI/ML fundamentals, including supervised and unsupervised learning, deep learning, and natural language processing (NLP)
- Experience with Python and common AI/ML libraries (e.g., TensorFlow, PyTorch, scikit-learn)
- Experience with implementations of frameworks using either of the following: OpenAI, Vortex AI, LangFlow, Databricks, Gemini
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- A passion for learning and a desire to stay updated on the latest AI/ML trends.
Benefits
- Competitive compensation
- Adherence to government-mandated benefits
- Retirement Savings Program with Company Matching
- Life Insurance
- HMO on day 1
- Paid time off, birthday leave
- Bonus and incentive plans
- Opportunities for skills training and personal and professional development
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