About Toast Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. We build experiences that help make operating and growing a restaurant and delighting guests easier and scalable. It’s why tens of thousands of restaurant locations love Toast. About The Roll* We’re looking for an Associate Director of Product Design with a deep passion for crafting exceptional customer experiences and leading teams to shape the future of our Go To Market experiences at Toast. In this role, you’ll drive the design, strategy, and vision that help new customers onboard to Toast, get support when they need it, and grow their businesses with us as they increase their adoption and usage of the Toast platform. You’ll also guide the evolution of AI-first experiences that simplify complex setup and workflows and empower operators to make better, faster decisions across the Toast platform. The ideal candidate is a systems thinker who thrives on solving large-scale design challenges. Your portfolio demonstrates an ability to create intuitive, elegant solutions that balance customer goals with business outcomes. You’re a strong advocate for customer-centered design, comfortable working in ambiguity, and skilled at bringing clarity and alignment across teams. You’ll collaborate closely with product and engineering to define strategy, set a high bar for design craft, and inspire your team to push boundaries. The right ingredients* (Requirements) - 5+ years of design leadership experience - 7+ years in a design role - 1+ years management experience required - Design end-to-end product experiences that solve complex problems across multiple surfaces and do right by the customer - Mentor and inspire a high-performing design team, fostering a culture of creativity, design excellence, and impact - Lead hiring and growth of the Go To Market design team - Coach team members to continually improve their craft and deliver an exceptional experience - Regularly conduct design reviews to obtain feedback, iterating on designs to improve results - Collaborate cross-functionally with product and engineering to understand users, translating that understanding into strategy that drives customer and business outcomes - Strong communication and stakeholder management skills with an ability to build relationships both within and outside of the product organization - Lead qualitative and quantitative research to inform design decisions and continuously improve product experiences - Enduring sense of curiosity with a desire to continuously learn and evolve - Hands-on proficiency in Figma and other prototyping and design collaboration tools, including platforms like V0, magic patterns, Claude code etc. - Ability to work core EST hours to collaborate with team members Special Sauce* (Nonessential Skills/Nice to Haves) - Restaurant Passion: First hand experience and enthusiasm for the restaurant industry and designing impactful solutions for its unique challenges is something we value highly - Past Experiences: Experience and passion for designing for go to market motions, product led growth and customer support (chat bots, agent tooling, phone IVRs etc) is a plus. - AI-first: As a design team, we’re forward thinking. We bring an AI-first mentality as we design innovative experiences for our customers. Prior experience with this transformational technology is a huge plus. About You You are a dynamic leader with proven impact in previous roles who is ready and willing to take on new challenges! You’re excited to join the remotely distributed group of product designers, user researchers, design ops leaders, and product managers that compose the Toast Design team. You embody the tenets that drive Toast’s Design practice: - You have a founder’s mentality: and exhibit ownership of outcomes over outputs. You define and track success within the areas you own. - You lift others up: and work to exhibit true leadership. You build a productive and psychologically safe culture within your team. - You drive action through influence: and appreciate that building trusting and productive relationships with those around you is integral to driving action. You build strong relationships to enact influence within your leadership partners. - You build strong perspectives: and guide yourself and your teams to make good decisions quickly and often. You leverage multiple inputs to make informed decisions and build increased confidence in your leadership decision making over time. - You raise the bar: and commit to continually improving the skills of those you manage. You set a high bar for quality within your team. Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. *Bread puns encouraged but not required The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $165,000—$264,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Design and evolve high quality components, patterns, and foundations for our design system • Build scalable component libraries in Figma using strong auto layout, variants, properties, and responsive structure • Work in a token based environment, helping define and apply primitives, semantic tokens, and component level tokens • Partner closely with engineers to ensure components translate cleanly from design to React implementation • Contribute to multi theme system design across a complex platform • Raise the quality bar for visual design, accessibility, consistency, and production readiness across the product • Define system guidance, usage rules, and best practices that help teams adopt the system correctly • Support the evolution of our design to code workflow using AI assisted tools across Figma, tokens, and implementation pipeline

• Створення гіпотез та розробка високоякісних інтерфейсів для наших клієнтів по всьому світу • Створення захопливого дизайну та анімацій, що враховують потреби користувачів і бізнес-цілі • Налаштування та проведення user research • Презентація власних рішень команді • Ініціювання розробки та оновлення наших Health & Fitness Apps • Бути частиною Product команди та контролювати реалізацію своїх ідей

Senior UX Designer Location: Austin United States Job Description: Your role and responsibilities Senior UX Designer, IBM Corporation, Austin, TX (Up to 40% telecommuting permitted): - Lead user-centered design strategy using iterative frameworks and continuous validation, applying Enterprise Design Thinking to cloud-native technologies within IBM Cloud Platform Services. - Conduct user research, usability testing, and scenario mapping to inform design decisions and enhance product usability and accessibility. - Produce wireframes, prototypes, and design specifications aligned with internal Design Language and Carbon Design System, ensuring consistency across IBM Cloud solutions. - Collaborate with development teams to ensure successful design implementation, leveraging CI/CD pipelines, version control systems, and Infrastructure as code tools. - Mentor junior designers and provide guidance during design critiques, fostering UX design excellence and evangelism across enterprise teams. - Facilitate Design Thinking workshops with internal and external stakeholders to resolve conflicts, gather consensus, and align on strategic goals. - Contribute to internal Pattern Asset Library and evolve design systems to support scalable, accessible, and standardized enterprise applications. - Apply specialized knowledge of cloud-native product lifecycle management, including deployment, monitoring, and scaling using observability and logging tools. - Utilize: IBM Carbon Design System, Front-End Framework, Enterprise Design Thinking, GitHub, Jenkins, Terraform, CloudFormation, IBM Cloud, AWS, Continuous Deployment (CD) toolchains, IBM Watson Assistant. Required: Master's degree or equivalent in Computer Science, Information Systems, Human-Computer Interaction, Interaction Design, Graphic Design, Cognitive Science or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as an Advisory Designer or related. One (1) year of experience must include utilizing IBM Carbon Design System, Front-End Framework, Enterprise Design Thinking, GitHub, Jenkins, Terraform, CloudFormation, IBM Cloud, AWS, Continuous Deployment (CD) toolchains, IBM Watson Assistant. $159466 to $209466 per year. Full time. AV159a. Required education Master's Degree Required technical and professional expertise Master's degree or equivalent in Computer Science, Information Systems, Human-Computer Interaction, Interaction Design, Graphic Design, Cognitive Science or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as an Advisory Designer or related. One (1) year of experience must include utilizing IBM Carbon Design System, Front-End Framework, Enterprise Design Thinking, GitHub, Jenkins, Terraform, CloudFormation, IBM Cloud, AWS, Continuous Deployment (CD) toolchains, IBM Watson Assistant. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.