Job Closed
This listing is no longer active.
CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com. Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.
Operations Desk Specialist
Location
United States
Posted
91 days ago
Salary
$14 - $25 / hour
Seniority
Mid Level
Job Description
Operations Desk Specialist
CDW
• Responsible for daily management of operational activities assigned to the software team • Ensuring accuracy of all software orders • Confirming all orders and fulfilling compliance and contract requirements • Providing process improvement recommendations • Fact finding and research to understand business requirements • Creating, maintaining, and updating Microsoft licensing agreements • Managing Change of Channel Partner (COCP) requests • Supporting EA operational items such as contact and partner changes • Triage and resolve a wide variety of Microsoft operational cases • Process Annual Billing Statements (ABS) and MLS reports • Assist with perpetual license transfers and new EDC creation • Interpret and apply Microsoft program rules for compliance • Serve as an internal subject matter resource for various teams
Job Requirements
- Associate’s degree in Business or IT
- 2+ years of job experience in an equivalent position
- 2+ years of experience with MS Office applications (Word, Outlook, PowerPoint)
- 2+ years of customer service experience
- Strong communication skills both orally and written
- Strong analytical skills
- Proven track record of high satisfaction ratings from project stakeholders
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Related Guides
Related Categories
Related Job Pages
More Operations Jobs
Lifecycle Marketing, Growth Operations Manager
Safe Harbor Financial (Nasdaq: SHFS)Smarter Cannabis Banking
• Build and execute lifecycle programs (onboarding, nurture, engagement, expansion) • Develop scalable workflows for lead capture, routing, and progression • Manage lifecycle stages, transition logic, and internal handoffs • Own Zoho CRM, Marketing Automation, and Analytics workflows • Build and optimize segmentation, targeting, scoring, and automation • Ensure accurate lead capture, attribution, and routing • Maintain data quality, list health, and deliverability • Build dashboards and reporting for lifecycle performance
Office Services Lead
MercorCincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives. Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows. Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus. Equal Employment Opportunity Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic. Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.
Role Description - Create deliverables for common requests within your professional domain. - Review peer-developed deliverables to improve AI research. - Diagnose and solve real issues in your domain to advance machine learning systems. - Work independently and remotely on your own schedule. - Contribute expertise to cutting-edge AI research. Qualifications - 4+ years professional experience in your respective field. - Excellent written communication with strong grammar and spelling skills. Requirements - Start Date: Immediately Benefits - Compensation: $80–$120/hour - Location: Remote - Duration: 3–4 weeks - Commitment: 30–40 hours/week Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com - PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Growth Operations Lead
FirecrawlFirecrawl is a San Francisco, California-based software company whose core mission is to make web data extraction fast, reliable, and accessible for AI and LLM
• Own the billing lifecycle end to end — invoicing, collections, subscription management, credits, refunds, and disputes • Build revenue dashboards the team can trust — maintain dashboards from raw data giving real-time visibility into revenue • Run procurement and vendor operations — manage subscriptions, contracts, and renewals • Own operational compliance — operate SOC 2, GDPR, and similar compliance workflows • Support enterprise deal operations — handle operational side of enterprise deals • Use AI to move faster than one person should — build workflows with AI tools to automate reporting
Sourcing Quality Operations Leader
GE AerospaceGE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Role Description Managers who have responsibility across multiple job families (eg. Quality Assurance & Quality Control). Have direct reports (or dotted line reports). Should be used for regional or product line scope. - Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. - Stays informed of industry trends that may influence work. - Design and develop the operating system to support our quality performance priorities and strategy, including Sourcing Quality MORs, WORs, and support of Daily Management. - Drive problem solving for Sourcing quality KPI gaps across the enterprise. - Drive strategic breakthrough with Zero Defect transformation in partnership with the Part Family Quality Leaders. - Serve as a coach, facilitator, educator, advocate, and accountability partner to the cross-functional quality team to drive to standards resulting in effective and efficient problem solving of quality disruptions and manufacturing defects. - Coach the Sourcing quality team to FLIGHT DECK standards to advance our problem-solving skills. - Partner closely with other divisions/functions to prioritize and improve critical processes across Aerospace. - Share best practices across Quality. - Manage and drive kaizen processes to enable continuous improvement. Qualifications - Bachelor's degree from an accredited college or university. - A minimum of 5 years of experience in operations or large-scale project/program management. - Models the GE Behaviors (Humility, Transparency, Focus): this is mission-critical for all GE executives as an enabler for continuous improvement. Requirements - Experience successfully driving change at scale. - Knowledge of and experience in aerospace manufacturing. - Strong understanding of quality processes, systems, and impact to business results and priorities. - Demonstrated ability of solving complex problems through the application of Lean. - Hands-on experience driving process improvement in a leadership role. - Results orientation – must deliver sustainable results. - Ability to accurately assess key business metrics and situations from a senior leader perspective. - Able to influence others. Highly credible. - Collaborative, team orientation – knows when to lead and when to follow. - Customer focused and demonstrated a high sense of urgency. - Impactful communicator from the shop floor to the senior leadership levels. Benefits - Healthcare benefits include medical, dental, vision, and prescription drug coverage. - Access to a Health Coach from GE Aerospace. - Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. - Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions. - Access to Fidelity resources and planning consultants. - Tuition assistance. - Adoption assistance. - Paid parental leave. - Disability insurance. - Life insurance. - Paid time-off for vacation or illness. Company Description GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).


