Why Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them. Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work. If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team. Position Summary: ultrafocused – Work together to fearlessly uncover new possibilities The Director, Head of Global Medical Information is responsible for setting the strategic direction, operational excellence, and scientific rigor of Ultragenyx’s global medical information function. This leader ensures the accurate, balanced, and timely communication of scientific information to healthcare professionals, patients, and internal stakeholders across Ultragenyx’s rare disease portfolio. Reporting to the Head of Scientific Communications, the Director oversees both internal team members and external vendor partners, while contributing directly to the development and review of scientific materials. This “player–coach” role is critical to ensuring inspection ready medical information operations, compliant scientific exchange, and seamless alignment with Medical Affairs, Regulatory, Pharmacovigilance, Legal, and Commercial partners. Work Model: Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed. Responsibilities: Global Medical Information Leadership - Lead the global medical information strategy and operations, ensuring compliant, evidence based responses to unsolicited inquiries from HCPs, patients, and internal teams. - Oversee creation, review, and maintenance of global standard response letters, FAQs, and medical information resources across marketed and pipeline programs. - Ensure all materials remain scientifically current, aligned with evolving data, and consistent with regulatory expectations globally. Inquiry Management & Vendor Oversight - Provide strategic direction and quality oversight for outsourced medical information contact center operations. - Define performance standards, service metrics, and quality management processes for vendor partners. - Ensure clear triage pathways and timely escalation of complex scientific inquiries to internal experts. - Monitor inquiry trends to identify emerging knowledge gaps, safety issues, or reputational risks. - Maintain inspection readiness for all medical information systems, processes, and documentation. Medical Review & Scientific Governance - Serve as Medical reviewer within the Medical–Legal–Regulatory process for assigned assets. - Provide scientific review of medical information materials, HCP resources, training content, and other scientific communications. - Ensure all externally facing materials are accurate, balanced, and aligned with current evidence and regulatory guidance. - Guide the appropriate handling of off label and unsolicited scientific inquiries. Scientific Content Strategy - Govern the scientific accuracy and consistency of all medical information content. - Partner with Medical Affairs subject matter experts to ensure response materials reflect the company’s scientific narrative. - Align medical information with publications, field medical materials, and medical education strategies. - Maintain and govern the MI scientific response library supporting global field medical consistency. Cross Functional Partnerships - Represent Medical Information on cross functional product teams for marketed and pipeline assets. - Collaborate with Pharmacovigilance on identification and triage of safety related information. - Work closely with Regulatory, Legal, and Compliance to ensure adherence to global guidelines governing scientific exchange. - Partner with Scientific Communications to ensure coherent scientific messaging across channels. Insights Generation & Strategic Input - Analyze inquiry trends to identify emerging scientific questions, evidence gaps, and opportunities to strengthen the scientific narrative. - Translate insights into actionable recommendations for Medical Affairs, Scientific Communications, and field medical teams. - Support development of publications, response materials, and educational initiatives informed by inquiry derived insights. Launch Readiness - Lead medical information preparations for product launches, including core response materials, anticipated inquiry matrices, and alignment with field medical and Medical Affairs launch plans. Requirements: - Advanced degree in life sciences, pharmacy, or medicine (PharmD, PhD, MD, or equivalent), with rare disease experience strongly preferred. - 10+ years of experience in pharmaceutical or biotechnology industry roles, including at least 7 years of experience in Medical Information. - Demonstrated experience leading or managing a Medical Information function or major Medical Information program, including oversight of inquiry management processes and scientific response content. - Experience with medical information databases and inquiry management systems. - Experience supporting medical review of scientific materials within an MRC process. - Experience overseeing outsourced Medical Information contact center vendors strongly preferred. - Experience working cross-functionally with Regulatory, Pharmacovigilance, Legal, and Commercial teams. - Strong understanding of regulatory requirements governing medical information and scientific exchange. - Excellent written and verbal scientific communication skills. - Experience supporting product launches and pipeline programs. #LI-AL1 #LI-Remote The typical annual salary range for this full-time position is listed below. This range reflects the characteristics of the job, such as required skills and qualifications and is based on the office location noted in this job posting. The range may also be adjusted based on applicant's geographic location. This position is eligible for annual bonus and equity incentives. Actual individual pay is determined by demonstrated experience and internal equity alignment. Pay Range $210,500—$260,000 USD Full Time employees across the globe enjoy a range of benefits, including, but not limited to: · Generous vacation time and public holidays observed by the company · Volunteer days · Long term incentive and Employee stock purchase plans or equivalent offerings · Employee wellbeing benefits · Fitness reimbursement · Tuition sponsoring · Professional development plans * Benefits vary by region and country Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com. See our CCPA Employee and Applicant Privacy Notice. See our Privacy Policy. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: talentacquisition@ultragenyx.com.

SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. We are proud of the culture we have created and weave our values into everything we do. Our employees are always encouraged to be innovators and builders at heart that help shape the future of our organization. We believe that offering competitive benefits and perks is nice but helping our employees thrive in today’s ever-changing world is even better! We put YOU first, offering employees an opportunity to make their mark here while creating and nurturing a strong work-life balance. We offer a flexible work environment as a fully remote team. If this sounds like a place you’d be proud to work at, what are you waiting for, apply today! Product Marketing Director Department: Marketing Report to: CMO The Product Marketing Director (PMD) leads SuccessKPI’s global product marketing strategy, serving as the connective tissue between product, sales, marketing, and customer insight. This role defines and drives positioning, messaging, competitive intelligence, and go-to-market strategy to accelerate category leadership, demand generation, and revenue growth. As both a strategist and hands-on contributor, the PMD translates product innovation into compelling market narratives, ensuring our solutions are differentiated, customer-centric, and commercially impactful. This role reports to the CMO and serves as a key market-facing evangelist for SuccessKPI. This role is an individual contributor with influence. Ideal for someone who is in a Senior Manager role and ready to move into a Director role. Job Location: Remote Work, USA. Candidates must reside in one of the following states: CA, CO, FL, GA, IL, ID, IN, MA, MD, MO, MI, NE, NC, NJ, PA, TN, TX, VA Why work for SuccessKPI:  - Opportunity to work for an organization that prides itself on offering a diverse and dynamic culture where employees are proud to work - Opportunity to work for a fast-growth global company in the rapidly growing analytics space - Opportunity for career development and growth opportunities as we grow and scale - Opportunity to build industry relationships and work alongside seasoned industry experts - Opportunity to work with our leadership team to strategize, collaborate, and solve customer challenges every day - YOU HAVE A VOICE AT SUCCESSKPI! What You’ll Do:   Product Marketing & Messaging Strategy - Strategy – Drive product marketing direction for SuccessKPI, collaborating closely with Product, Sales and other marketing functions including digital marketing, event marketing, and external consultants. - Product Roadmap – Partner with the Product organization to help shape product strategy and roadmap priorities based on competitive intelligence and market insights that create\ current and future market opportunities. - Market Opportunities – Develop a deep understanding of market trends, customer requirements, usage and buying behaviors, and the partner ecosystem to identify opportunities and drive demand for SuccessKPI solutions. - Analyst Relations – Lead SuccessKPI’s analyst relations strategy and interactions with key industry analyst firms. - Category Leadership – Develop market-leading initiatives that differentiate SuccessKPI globally through strategic partnerships (local and global), innovative campaigns, and an insight-led marketing approach. - Knowledge Creation – Educate the market on SuccessKPI’s technical value through demos, white-papers, workshops, presentations, technical blogs, and other thought leadership assets that drive engagement and visibility. - Sales Development – Develop product marketing strategies for new prospects and existing customers Organizational Enablement - Product and Go-To-Market Approach – Support and refine go-to-market initiatives in partnership with GTM teams by developing collateral, including case studies, web content, solution briefs, presentations, data sheets, sales playbooks, and whitepapers for global use. - Sales Enablement – Assist sales with target profiles, training programs, and sales tool kits. Analyze win/loss insights and syndicate best practices across the organization. - Insight-Led Marketing – Develop and operationalize an insight-led marketing framework that informs content and campaign strategy across the funnel from top-of-funnel engagement through to bottom-of-funnel conversion. - Event Enablement – Partner with events and tradeshows to shape messaging frameworks, keynote/panel execution, and supporting content to maximize event ROI and strengthen market positioning. - Engagement Activations – Support monthly webinars, case studies, and industry/product roundtables designed to drive engagement, education, and pipeline growth. Customer Insights and Research - Customer Insight – Gather and synthesize insights from customers and prospects to inform product roadmap prioritization, gap analysis, and differentiation strategy. - Customer Use Cases – Develop industry and solution-focused use cases, demo scenarios, and sandbox environments that showcase platform capabilities and reporting outcomes within a clear problem-solution framework. - Competitive Intelligence – Build competitive intelligence briefs and battlecards to guide sales strategy and inform marketing messaging. - Third-Party Market Research – Establish a recurring cadence of internal and external communications informed by industry research publications to drive organizational knowledge, sales enablement, and product innovation. - Customer Segmentation – Use customer, partner, and competitive research to influence product strategy and messaging. Develop customer personas and segmentation frameworks to support targeted product launches and campaign execution. What You’ll Bring:  - 8+ years of experience in product marketing and related marketing functions within the software industry, preferably within enterprise SAAS. - 5+ years working in the contact center industry is required - Ability to understand and articulate complex technical concepts and translate them into compelling, commercial, customer-focused communications - Data-driven, results-oriented, and experienced in using metrics to inform strategy and decision-making - Experience presenting product marketing plans and strategic concepts at board level - Excellent communication skills and the ability to collaborate effectively across diverse teams - Comfortable presenting to audiences virtually and in-person. - Proven ability to work independently with minimal supervision. - Demonstrated experience building credibility with and delivering results for product teams, sales teams and customers - Outstanding written and verbal communication skills - You share our values and work in alignment with them What Success Looks Like in Year 1: - By the end of the first year, the PMD will have: - Established clear, differentiated positioning and messaging across the SuccessKPI portfolio, aligned globally across Product, Sales, and Marketing. - Elevated SuccessKPI’s market presence through stronger analyst engagement and thought leadership initiatives. - Revised core content on the website and in sales-enablement assets (product datasheets, etc.) - Built a scalable go-to-market framework that strengthens product launches and improves sales enablement effectiveness. - Implemented a structured competitive intelligence and win/loss program that informs roadmap and revenue strategy. - Embedded customer insights and segmentation into product planning and campaign execution. - Demonstrated measurable impact on pipeline growth, sales velocity, and cross-sell opportunities About SuccessKPI Inc.: SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience. For more information on SuccessKPI, please visit us at successkpi.com SuccessKPI is an Equal Opportunity Employer – M/ W / D/ V / GI / S O / A

About the Team Jefferson Classical Academy of Ohio offers a tuition-free, classical education for students in grades K–8, with plans to expand through grade 12. Our curriculum focuses on the pursuit of truth and character, providing a rigorous logic and grammar-based foundation that prepares students for a lifetime of learning. Please note – while this is an online school position and all instruction occurs virtually, travel and face to face attendance will be required several times per year to support in person state testing and student events. ELIGIBILITY: This position is open to residents of Ohio About the Opportunity - Attend relevant trainings offered by county agencies and the department of education to stay current on regulations and best practices - Develop and facilitate professional development and training on varied Special Education topics - Coordinate with enrollment team to understand volume and needs of newly enrolling Special Education students, gather existing documentation, and assign students to IS caseloads - Review all Special Education documents, including IEPs, for compliance and quality and provide feedback and coaching to Intervention Specialists prior to IEP meeting - Act as district representative at IEP meetings - Assist Intervention Specialists with complex parent communications as needed - Monitor Intervention Specialist compliance with timelines and data collection - Observe Intervention Specialists during instructional time with students and provide feedback - Partners with Principal to ensure communication and consistency in general education and special education programming - Collaborate with EMIS Coordinator/State Reporting Manager to gather/enter all needed data into state and federal systems - Participates in trainings and meetings held by the ACCEL Special Education team - Perform all other job duties as assigned About You - Bachelor’s Degree in Special Education, Master’s Degree Preferred - Minimum 3 years of experience providing special education services in an online model - Current Ohio Special Education Teacher or Administrator Certification - Ohio residency preferred - Proficiency in Microsoft Office and Google Suite Products - Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality - Demonstrates a reliable, dependable, and trustworthy work ethic - Ability to manage difficult or emotional client situations - Ability to make sound judgments after all available information has been gathered or communicated - Demonstrates a mature attitude and insight into matters affecting department, self and / or company welfare - Demonstrated leadership and management ability - Excellent written and oral communication skills - Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently - Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members - Ability to work independently and contribute to a team - Understanding and ability to manage confidential information - Ability to pass federal and state criminal background checks About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation and Benefits: The compensation and benefits information below is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.   The annual starting salary for this position is between $60,000 - $70,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind - Paid time off - Retirement contributions - Optional Basic Life and AD&D insurance - Voluntary life insurance (employee, spouse, child) - Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive - Medical, dental, and vision insurance - Employee Assistance Program - Voluntary short-term disability insurance - Voluntary long-term disability insurance Career benefits – keep growing - Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Location: Remote (U.S. or Canada) Type: US Applicants – Full-Time; Canadian Applicants – Independent Contractor About Human Agency We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth. We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time. Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact. Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down. We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation. And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same. The Opportunity Human Agency is an AI-native consultancy that builds, ships, and operates alongside our clients. We don’t advise from the sideline — we embed inside enterprise organizations and deploy production AI systems that do real work. Our current anchor engagement is inside one of the largest privately held construction enterprises in the United States — LLM orchestration, document intelligence, workflow automation, enterprise integration. Not strategy decks. Not innovation labs. Systems that run. We need a Managing Director of Technology to own the technical side of the house as we scale Human Agency. That means leading client delivery, making architecture calls, building the engineering team, and being the technical voice in rooms with C-suite executives. You’ll report to the Managing Partner and work as a peer on strategy with the Managing Director of AI — but the technical execution, the team, and the platform are yours. This role requires someone who can move between writing production code and presenting to a client’s CEO in the same week. If that sounds like whiplash, this isn’t the right fit. If that sounds like Tuesday, keep reading. What You’ll Do Lead technical delivery for enterprise clients. You’re the most senior technical person in the room on our biggest engagements. You decide what’s feasible, design the architecture, and make sure it ships. When a client executive asks “can we do this?” — you’re the one who answers. Build how we deliver, not just what we deliver. One client engagement works because of talented people and brute effort. Ten engagements work because of systems. You design the repeatable model — how we scope, staff, build, and deploy — so the team can run engagements without you in every meeting. That means building discovery frameworks, reference architectures, deployment templates, and evaluation routines that actually get used. Hire and develop the engineering team. You set the bar, own the pipeline, and make the calls on who joins. We need people who can build with high autonomy in ambiguous environments, and you know how to find them. You also know how to make good engineers better through architecture guidance, code review, and honest feedback. Own platform and infrastructure decisions. Build vs. buy, tooling, deployment, security — you make the calls. A Principal Engineer handles day-to-day infrastructure execution; you set priorities and architectural direction. Shape our AI strategy through the lens of what actually ships. You have real opinions on LLM orchestration, RAG, agents, evaluation, and fine-tuning — formed by building things, not reading about them. You decide which technical bets we make and which we skip, based on what creates value for clients, not what looks good on a slide. What We’re Looking For - You’ve built and shipped AI/ML systems in production. Not prototypes. Not demos. Things that run and that people depend on. - You’ve hired and led a technical team — at least 5 people, ideally more. You’ve seen what breaks when a team grows and you’ve fixed it. - You can explain a technical trade-off to a non-technical executive in a way that helps them make a decision. You’ve done this in high-stakes settings. - You have strong opinions on AI architecture grounded in hands-on experience — and you change those opinions when the evidence says to. - You’re comfortable in the weeds. When something is broken or a team is stuck, you get in and help, not schedule a meeting about it. - You know your way around cloud infrastructure and engineering practices well enough to make platform calls with confidence. Bonus points for: you’ve scaled a startup or early-stage company before — built the team, built the systems, lived through the growing pains; experience in a services or consultancy model (SOWs, staffing, client delivery); a network of engineers you’ve worked with and would hire again. You Should Apply If - You’d rather build AI systems than talk about AI strategy - You want to own a technical organization, not manage a lane inside someone else’s - You’re comfortable making big decisions with imperfect information — and owning the outcome - You want to work somewhere with real revenue, real clients, and real problems to solve - You’re energized by building a company — not just writing code, but shaping how the whole thing works You Should Not Apply If - You want a CTO-like title with a strategy focus and minimal hands-on building - You’re uncomfortable getting into production-level detail when the situation calls for it - You expect an established engineering org with playbooks, processes, and a support structure already in place - You’d rather delegate technical depth than engage directly - Your experience is solely in product companies and you’re not interested in building for clients Considerations Education: Bachelor’s degree or equivalent experience; advanced degrees are a plus but not required Ethics: Commitment to responsible AI practices — transparency, human oversight, privacy Travel: Periodic (10–20%) for client work, team offsites, and events Location: Remote-friendly; U.S. or Canada, with preference for EST timezone alignment Why Join Human Agency We’re profitable, growing, and building AI systems that run in production for billion-dollar companies. The team is small, the clients are real, and the work matters. The work is real and the opportunity is massive. We’re building a company — the systems, the team, the delivery model, the culture — and we need someone to own the technical side of that build. If you’re the kind of person who’d rather build the engine than describe the engine, we want to talk. Equal Opportunity Commitment Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.