• Collaborate with BU IT leadership and business partners in technical strategy-setting sessions • Configure and maintain a Salesforce Org to support Medical Communication Business Processes • Actively lead the technical vision, in alignment with the BU strategy • Drive definition and refresh of multi-year technology roadmaps • Analyze and synthesize architecture diagrams to uncover potential operational gaps • Self-motivated and works effectively in a fast-paced environment, solving complex problems • Act as trusted advisor for infrastructure technology to BU IT leadership staff

• Collaborate with BU IT leadership and business partners in technical strategy-setting sessions. • Configure and maintain a Salesforce Org to support Medical Communication Business Processes, including objects, fields, workflows, reports, dashboards, and security settings. • Actively lead the technical vision, in alignment with the BU strategy. • Drive definition and refresh of multi-year technology roadmaps. • Challenges self, team and peers regarding currently held technical / operational views in-line with digital strategy. • Stays up-to-date on the latest business systems technology and industry trends related to technical solutions, and applies them, as appropriate, to the assigned applications. • Understand the strategic business direction to find opportunities for technology innovation. • Lead discussions to deliver architectural decisions and tradeoffs, with the perspective of internal and external customers. • Analyze and synthesize architecture diagrams to uncover potential operational gaps. • Self-motivated and works effectively in a fast-paced environment, solving complex problems. • Act as trusted advisor for infrastructure technology to BU IT leadership staff.

WHO WE ARE Prowess Consulting is a consulting firm that specializes in helping the largest enterprises in the technology industry define, manage, benchmark, and market their solutions and services. We take great pride in investing the time and effort to gain a deep understanding of our clients’ technologies, their customers, and the stories and strategies they need to tell to be successful in the market. Our team of technology and marketing experts is immersed in the technology trends that affect our clients’ businesses, so we can add value at every stage of engagement to help them succeed. WHO YOU ARE Prowess Consulting is looking for a highly organized and analytically driven communications manager to support a leading tech company’s employee advocacy and executive social programs. This role is ideal for someone who thrives at the intersection of stakeholder engagement, content operations, and data-driven insights. You’ll manage day-to-day community and program execution—including onboarding, communications, and content curation—while partnering closely with internal teams to automate workflows, maintain content health, and deliver actionable performance reporting. Through a blend of community management and advanced analytics, you’ll help scale employee voice, strengthen internal communications, and inform strategic decision-making across multiple social and advocacy programs. To be considered for this role, you must reside in one of the following states: Alabama, California, Colorado, Connecticut, Georgia, Iowa, Michigan, Minnesota, Mississippi, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. This is a full-time role that can be worked remotely, however, collaboration with teammates centered in the Pacific time zone will be essential. No third-party agencies, please. Key Responsibilities - Stakeholder and Community Management - Manage member onboarding, newsletters, Teams communities, measurement dashboards, mailboxes, training and community calls across employee and executive programs. - Identify opportunities to automate community management tasks and collaborate with the team to create workflows. - Employee Advocacy - Source, craft and publish featured social media posts. - Monitor and moderate curator posts and provide guidance and support to ensure quality, compliance and relevance. - Analyze content and curator performance trends and opportunities, providing snapshots and reporting to program leadership. - Data Analysis - Partner with the team to identify, create and analyze performance dashboards across community programs and stakeholders. - Manage monthly business group and curator dashboards. - Facilitate monthly data pulls, integrity checks, and the final scorecard mail out to all community members. - Analyze data across programs and generate insights. - Site Communications - Support employee communications for one of the company’s key sites, including writing and publishing blog posts and quarterly newsletters. - Maintain the site’s SharePoint page. - Provide ad-hoc editorial support for internal and external communications. Required qualifications - 3–5 years of experience in communications, community management, employee advocacy, social media, and/or internal/executive communications programs, with hands-on responsibility for day-to-day program execution and operations. - Demonstrated experience managing stakeholder and community operations, including onboarding, newsletters, Teams communities, shared mailboxes, recurring communications, and community calls. - Strong analytical skills with experience partnering on performance dashboards, conducting data integrity checks, and translating program data into clear insights, scorecards, and regular reporting for stakeholders. - Proven ability to identify trends, content gaps, and performance issues across advocacy or communications programs, and to recommend data informed‑ actions to improve content health and engagement. - Strong technical aptitude with enterprise platforms such as Microsoft 365 (including SharePoint, Power BI, and Power Apps), Sprinklr, and/or HubSpot and proven experience mastering new tools and processes quickly. - Experience working cross‑functionally to improve operational efficiency, including identifying opportunities for workflow automation and collaborating with technical or operations partners to implement solutions. - Strong written communication skills, with experience creating and editing blogs, newsletters, featured content, and ad‑hoc editorial materials for internal or external audiences. - Ability to manage multiple priorities, stakeholders, and recurring deliverables in a fast‑paced environment while maintaining high attention to detail and data accuracy. Preferred - Experience working in a corporate or tech environment supporting complex, multi‑stakeholder communications programs. - Experience collaborating with external partners or vendors on dashboards, reporting, or program measurement, with clear ownership of requirements, data quality, and insights. The pay range offered for this position is $75,000 - 90,000 per year, depending on experience and geographic location. Prowess Consulting is an equal-opportunity employer, and diversity is a core value for us. We are a Minority/Women-owned Business Enterprise (WMBE) in Washington, and we committed to diversity, equity, and inclusion. At Prowess Consulting, we are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. We provide a well-rounded benefits package including health insurance, flexible spending account, life and disability insurance, paid time off, and retirement plan investing. For more information, please visit www.prowessconsulting.com.

• own DuckDuckGo's external communications strategy • define what DuckDuckGo says and where to say it • develop an integrated strategy that ties earned media, social, owned content, partnerships • drive cross-functional coordination with product, engineering, marketing and corporate leadership • advise tactical projects, clear bottlenecks, ensure the communications function runs with high throughput • evolve processes, playbooks, and templates to make the team more efficient