• Provide hands-on management, coaching, and mentorship to 2 UX researchers and 5 senior designers • Conduct design and research critique, ensuring high-quality outputs across all projects • Review and approve research & design plans • Lead performance development and team growth • Foster a collaborative, supportive team culture where everyone feels set up for success • Build and maintain strong relationships with Product directors and Engineering directors • Work directly with the VP of Product on roadmap planning and UX prioritization • Collaborate with the VP of User Experience on overall UX strategy and practice evolution • Represent UX in cross-functional planning and decision-making • Participate in quarterly business reviews with client leadership • Adapt and maintain systems that give leadership and clients real-time visibility into team activity, project assignments, and deliverables • Manage project tracking system to provide real-time visibility into team workload and progress • Ensure consistent design quality across multiple concurrent projects in Care Management and Utilization Management feature areas • Optimize team workflows to increase design throughput and reduce time-to-test and time-to-delivery • Navigate roadmap changes and ambiguity, helping the team stay productive despite shifting priorities • Facilitate team rituals including weekly team meetings and twice-weekly critique sessions • Coach the team to navigate their collaborations with product management independently, while stepping in to remove blockers that require your seniority • Partner with Product on the shared product development lifecycle, from discovery through design and into build

We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers. Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.  We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.  WHAT YOU'LL DO The Sr Manager Product Design for Healthcare Workforce Solutions (HWS) will lead the overall UI/UX direction across HWS products, including Laudio and StaffGarden. This role is a senior-level player-coach who combines hands-on product design execution with leadership of a distributed design team based in Nepal. The Sr Manager of Product Design ensures cohesive, high-quality, and scalable design practices that deliver intuitive, efficient experiences for end users while advancing design maturity across the portfolio. WHERE YOU’LL WORK This position offers the flexibility of remote work within the United States and collaborates closely with U.S. based product and engineering partners plus an offshore design team. Eastern time zone preferred. HOW YOU’LL SPEND YOUR TIME - Lead hands-on product design execution, creating user flows, wireframes, prototypes, and high-fidelity UI for Laudio and StaffGarden, ensuring accessibility and usability standards are met - Manage, coach, and mentor Offshore / Nepal-based designers, providing direction, feedback, career development, and conducting design reviews to ensure consistent quality - Drive UX strategy and best practices by establishing design principles, patterns, and a shared design system across products in collaboration with the broader Ascend Learning UI / UX team. - Spearhead the integration of AI into the design and development process to maximize leverage for product and engineering teams. - Partner closely with product managers, engineering leaders, and business stakeholders to define requirements, evaluate trade-offs, and support product delivery - Conduct and support user research and usability testing, incorporating insights into product design decisions - Ensure cross-product alignment and cohesive user experiences across Laudio and StaffGarden workflows - Contribute design leadership and input into product roadmaps, feature prioritization, and long-term product vision WHAT YOU'LL NEED - Bachelor’s degree in Design, Human-Computer Interaction, Interaction Design, or equivalent practical experience preferred. High School Diploma or GED required. - 8+ years of product design experience with a portfolio demonstrating end-to-end UX/UI work - 2+ years of experience in a leadership or player-coach capacity - Experience working within agile product development teams - Expert knowledge of UX and UI design principles, interaction design, and responsive design - Strong proficiency with Figma and related design tools - Proven ability to translate complex workflows into clear, intuitive user experiences - Experience creating, scaling, and governing design systems - Excellent communication, facilitation, and cross-functional collaboration skills - Experience leading or collaborating with remote or offshore design teams preferred - Familiarity with healthcare workforce workflows is preferred BENEFITS - Flexible and generous paid time off - Competitive medical, dental, vision and life insurance - 401(k) employer matching program - Parental leave - Wellness resources - Charitable matching program - On-site workout facilities (Leawood, Gilbert, Burlington) - Community outreach groups - Tuition reimbursement Fostering A Sense of Belonging Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.  Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.

• Lead designs for the Vault Quality applications, transforming complex requirements into elegant user experiences • Thrive in a fast-paced environment, providing clear design direction, even as requirements are evolving • Present design concepts and research findings to peers and leadership, articulating the “why” behind every design decision and pixel with precision and clarity. • Partner closely with PM, Dev and QA to move from initial design phase to final testing and launch • Produce mocks, flows, sketches, prototypes, and other design artifacts to define and communicate end-to-end user experiences • Contribute to improving the design process within the Quality team, as well as with the larger product design team. • Mentor fellow product designers, fostering a team culture of continuous growth and collaboration

Join Sangoma, a leader in business communications, as a UX Designer focused on desk phone device-based experiences. We are looking for an experienced professional to join our Products development team and play a critical role in shaping the user experience of Sangoma’s desk phones and telephony devices, focused on embedded, hardware-contained device experiences, used daily by businesses worldwide. While this is a remote position, we are looking for someone in either eastern or central time zones. Sangoma is dedicated to empowering organizations through reliable Unified Communications, UCaaS, CCaaS, VoIP, and Hybrid solutions. In this role, you will focus on how our desk phone products work, not just how they look—designing clear, efficient, and predictable iteraction models for task-critical communication workflows.