Circle Cardiovascular Imaging logo
Circle Cardiovascular Imaging

At the Heart of Imaging

Clinical Application Specialist

GeneralGeneralFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Australia

Posted

100 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Clinical Application Specialist

Circle Cardiovascular Imaging

• The Clinical Applications Specialist (CAS) is responsible for product training and application support during web session or hospital on-site sessions • Trouble shooting, software installation and upgradation for customer sites • Works very closely with Circle’s Account Sales Executives • Supports the Account Sales Executive during the early part of the sales cycle and after the sales closing with product demonstrations, installations and customer follow up. • Reports to the Director, Regional Sales APAC

Job Requirements

  • A strong background in medical imaging.
  • Experience with cardiac MRI, CT, EP and structural heart post-processing applications is an asset
  • Excellent communication skills and ability to teach
  • Pro-active, outgoing personality with excellent communication skills
  • Customer friendly and problem solving oriented, representative and responsible
  • Committed and showing initiative
  • Ability to work both in a team environment and independently
  • Ability to travel ~ 40%
  • Previous experience with Circle’s products is considered as an asset

Benefits

  • Product training to customers and business partners
  • Pre-sales product demonstrations online, at congresses and on-site at hospitals
  • Establishing and managing customer relationships
  • Supporting educational partnerships with key-opinion leaders and training centers
  • Acquire good product knowledge and keeping up-to-date with developments in the cardiac imaging field
  • Setting up documentation for pre or post customer training, such as quick guides, presentations, tutorials, turning customer into power-users, etc.
  • Provide customer feedback to the development team
  • Documentation of all customer contacts via Circle’s CRM platform, SFDC
  • Remote installation and configuration of Circle software, on-site visits as necessary and or in conjunction with Circle’s IT Sales Support team
  • Remote technical support to solve customer questions

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