About Sigma7 Sigma7 is a dynamic new global risk information and services platform designed to enhance value by helping organizations dramatically improve the way they assess, mitigate, respond to, and recover from risk. In today’s environment of complex and interrelated risk, with emerging geopolitical, economic, environmental, and technological threats our comprehensive and technology-enabled services provide best in class capabilities, contextualizes and prioritizes threats, and measures success by providing tangible business outcomes. With a client base including over 400 of the world’s most prominent organizations, over 300 employees worldwide, and six unique industry-leading brands, Sigma7 is reshaping the risk and resilience services industry. We support both commercial and NGO companies, as well as governmental and educational agencies in more than 75 countries. We have assembled a world-class leadership team of risk and security executives and technologists who lead colleagues throughout the US, the UK and in nine countries on five continents. Sigma7 brands include: Sigma7 Business Intelligence Sigma7 Risk Engineering Sigma7 Threat Intelligence Sigma7 Complex Claims and Evaluations Sigma7 Resilience and Training S7 One Risk Management Platform Associate Risk Consultant About Paragon Risk Engineering Paragon Risk Engineering, a Sigma7 company, is a preeminent independent worldwide risk engineering provider, with over 200 engineers on five continents, each holding extensive industry experience and technical expertise. We provide property risk evaluation and mitigation services, business continuity assessments and specialized inspections to direct clients and insurance companies. Now part of Sigma7, and with robust demand for our services, we are expanding our entry level training program to add qualified recent college graduates to our team of highly qualified risk control engineers. If you want to be in a culture of excellence, and help clients achieve their risk management goals while reducing their cost of risk, please consider joining our exceptional solutions driven team. About Sigma7 In a business climate facing new levels of geopolitical volatility, cyber-attacks, supply chain disruption and natural disasters, risk has become an essential discussion in c-suites and boardrooms. Sigma7 is a dynamic new risk information and services company, integrating the services of respected specialist brands, and using technology to contextualize risk in entirely new ways. Our platform is comprehensive across risk domains, unconflicted and focused on driving measurable business outcomes. We are in hyper-growth mode, with a client base including over 400 of the world’s most prominent organizations, 300+ employees worldwide, and acquisitions of six industry-leading brands closed in our first six months. We are poised to reshape the risk services industry. We are assembling a hand-picked team of the best and brightest, and already count many world-class risk and security executives, military leaders, and technologists among our leadership. Sigma7 team members are based throughout the US, the UK and in nine countries on five continents. We are a highly collaborative and supportive organization, and a high performing workplace, where people do great work and are appreciated for it. Job Summary The Associate Risk Consultant progresses through a structured 20-week training program, which includes mentoring and on-the-job technical training. This enables real time learning and development of the Risk Consultant role in areas like fire protection, special hazards, and natural catastrophe events. Upon successful completion of the training program, Associate Risk Consultants will begin to undertake property risk assessments at client locations. These surveys will assess risk exposures and help mitigate loss from hazards such as fire, explosion, natural hazards, and other business interruptions. Duties/Responsibilities: - Conduct property risk engineering surveys to understand site operations and evaluate exposures from hazards, and make recommendations to meet client, NFPA and FM Global codes and standards. - Produce detailed property risk engineering reports addressing all aspects of operations, hazards and exposures and risk management practices. Develop site and recommendation loss expectancies. - Provide consulting advice to clients on minimizing loss and implementing recommendations. - Provide loss prevention advice to clients, insurance company partners, and other stakeholders. - Conduct desktop reviews of project plans and documents to provide an expert opinion of risks and risk quality for insurance underwriters and/or end clients. The Associate Risk Consultant role is a work from home position. Overnight travel varies from 30-50% based on home office location. Ideal candidates will be located in the following regions: - Northern California - Central Midwest - Florida Required Skills/Abilities: - Self-sufficient, organized, and has good written and oral communication skills. - Proficient with Microsoft Office Suite. - Excellent organizational skills and attention to detail. - Basic knowledge of NFPA and model codes and standards. - Ability to function well in a high-paced and, at times, stressful environment. Basic Qualifications: - Bachelor’s degree in Engineering, Fire Protection, or related field. - Applicants must be resident of US. - Must be able to drive with an active driver’s license. Preferred Qualifications: - Leadership and involvement in extracurricular activities and on campus organizations and/or community, public service, or similar activities - Excellent interpersonal and communication skills - High learning agility - Analytical aptitude Sigma7 offers a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401 (k), FSA, Life Insurance, and Paid Time Off.

• Advise and arrange travel for corporate business customers (both individuals and groups) • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations • Use Global Distribution System (GDS) - Sabre • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.  Job Description We are looking for a CX Enablement & Operational Change Management Specialist to support the successful adoption of Genesys Cloud CX and other CCaaS platforms across internal teams and customer environments. This role combines operational change management, enablement, and training, ensuring that teams not only understand the platform but also successfully adapt their processes and ways of working to new CX technologies. The position focuses on driving platform adoption, operational readiness, and continuous learning across business and technology contact center teams. Key Responsibilities: - Support operational change initiatives related to CX platform adoption, helping teams transition to new tools, processes, and operating models. - Contribute to change communication and adoption strategies for platform rollouts, feature releases, and operational updates. - Design and deliver enablement programs that support onboarding, role readiness, and adoption of Genesys Cloud CX and related CX technologies. - Develop learning materials such as playbooks, guides, presentations, and e-learning content explaining contact center operations, platform capabilities, and best practices. - Facilitate live and virtual training sessions for internal teams and clients, ensuring a clear understanding of platform features and operational workflows. - Collaborate with CX Delivery, Customer Success, and Technical teams to ensure enablement content reflects real implementation scenarios and business priorities. - Monitor training participation, knowledge retention, and platform adoption indicators, using insights to continuously improve enablement programs. - Maintain learning materials in LMS platforms and knowledge bases, ensuring content remains current with platform updates. Qualifications - 3-5 years of experience in enablement, training, organizational change management, or CX transformation programs. - Proven experience designing and delivering learning programs for technology platforms or CCaaS products. - Strong facilitation skills with experience in training hybrid or distributed teams. - Ability to explain complex technical topics in a clear and structured way. - Strong collaboration skills and experience working with cross-functional stakeholders. - Experience with LMS platforms, e-learning authoring tools, or enablement systems. Domain Experience (Strongly Preferred) - Experience working with Genesys Cloud CX enablement, training, or implementation. - Understanding of contact center operations and CCaaS environments. - Experience supporting the adoption of cloud contact center platforms during migrations or platform transformations. - Experience with additional CCaaS platforms is a strong plus. Additional Information We offer: - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. * Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

• Work in Amadeus to support our B2B customers in their Business Travels • Liaise with suppliers and partners to resolve booking issues • Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries and requests • Resolve problems by applying established Perk policies, procedures and tactics, and also by thinking out of the box when anything established is not enough • Addressing, preempting and solving problems - You are an owner and anticipate issues before they come your way! • Document and share customer feedback to help refine service delivery. • Support the team in achieving retention and satisfaction goals specific to the NAM market. • Help define and establish best practices together with the rest of the team in sales, operations and customer care • Stay up-to-date with new features and product launches in Perk - there are lots, so be prepared for some serious innovation!