• Assist with Epic Configuration: Support customization and configuration of Epic applications to meet organizational needs. • Workflow Analysis: Observe and document clinical and administrative workflows to understand system requirements. • Testing & Validation: Participate in testing new builds, upgrades, and patches to ensure accuracy and functionality. • End-User Support: Help troubleshoot basic issues and escalate complex problems to experienced analysts. • Training Support: Assist in creating user guides and training materials for member staff. • Documentation: Maintain detailed records of system changes, workflows, and troubleshooting steps. • Collaboration: Work closely with experienced analysts and clinical teams to learn best practices in healthcare IT.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. As a Detection & Investigation Analyst Lead within PNC's FDO Zelle Fraud organization, you will be based in Pittsburgh, PA, Birmingham, AL, Strongsville, OH. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. *Outbound Zelle Team* Friday - Monday: 9:30 am - 8:00 pm ET Are you curious? If you are given enough data, are you able to extrapolate what future data would likely indicate? Are you comfortable with new technology, and willing to continually learn? If you are watching a mystery movie, are you bothered when the criminals get away with their crime? If so, this may be the position for you! Systems Used & Experience Preferred: • Actimize • Service Browser • BlueZone (Mainframe/COR) • EDGE • Excel • Google • ZAP • Avaya • Innovis • Web Browsers • WebView • Verint Attributes: • Curious • Analyze • Detect Patterns • Foresight - given enough data, are able to anticipate what future data would likely indicate. • Adaptable to change, new technology, and willing to continually learn • Have a passion for stopping the criminals. Responsibilities of this position includes: • Outbound Zelle fraud support • Analyzing cases generated from the enterprise fraud detection systems • Talking with customers whose transactions are suspicious of potential fraud. • Card Free ATM fraud support • Analyzing cases generated from the enterprise fraud detection systems • Reporting of suspected fraud • As requested, tasks to help sustain and improve department processes and procedures. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description - Reviews and investigates customer cases, reports and work for potential and actual loss. Minimizes fraud, Anti-Money Laundering and/or organizational risk. Performs early detection of suspicious activity. Controls and prevents losses. May lead the work of and/or train detection and investigation staff. - Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities. Recommends disposition. Identifies gaps and control enhancements. - Uses defined research procedures to identify and resolve issues. Identifies trends and escalates as appropriate. - Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss. Shares best practices among the team and/or service partners. - Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Customer Solutions, Decision Making, Operational Risks, Problem Resolution, Researching, Risk Mitigation Strategies Competencies Anti-money Laundering/Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Information Capture, Operational Risk, Problem Solving, Standard Operating Procedures Work Experience Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $37,440.00 – $61,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. Application Window Generally, this opening is expected to be posted for two business days from 03/16/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Omilia’s growth trajectory — enterprise contracts with major banks, utilities, telecoms, and government agencies, combined with an expanding AI product surface — is generating security obligations faster than a centralised security team can absorb. The BISO is the security function’s embedded representative within the business units: translating cyber standards into operational practice, unblocking commercial initiatives that are stalled on security reviews, and ensuring that Omilia’s customer-facing commitments (contractual security exhibits, DPAs, SLAs) are operationally delivered. This role is specifically created to address the growing volume of AI-related security initiatives, customer due diligence requests, and internal cyber standard adoption challenges that currently constrain the business. Key Responsibilities Business Unit Security Partnership - Serve as the primary security contact for Sales, Customer Success, Legal/Contracts, Product, and Professional Services — acting as a security advisor embedded in commercial and delivery workflows. - Attend key deal reviews, QBRs, and customer onboarding sessions to provide security context and remove blockers caused by security uncertainty. - Translate cyber security standards and policies into actionable guidance for non-security teams; bridge the gap between the CISO’s policy layer and day-to-day business operations. AI Initiative Security Governance - Own the security governance framework for Omilia’s AI product features: generative AI tools (Pathfinder, miniApps), LLM integrations, agentic execution pipelines, and voice biometric systems. - Lead the security review process for new AI feature releases, including threat modelling, data handling assessment, and compliance gap analysis (EU AI Act, NIST AI RMF). - Establish and maintain an AI risk register covering model input/output risks, training data provenance, inference security, and human-in-the-loop control adequacy. - Represent Omilia in AI security discussions with enterprise customers and prospects who are subject to AI governance mandates (DORA, EU AI Act, internal AI ethics boards). Customer-Facing Security Assurance - Own the security questionnaire process end-to-end: triage, response, evidence pack assembly, and customer sign-off. Target: sub-5-day turnaround for standard RFPs. - Maintain and continuously improve the master security response library, aligned to current certifications (FedRAMP, SOC 2 Type II, ISO 27001, PCI-DSS, HIPAA, GDPR). - Participate in contract security exhibit negotiations, advising Legal on what Omilia can operationally commit to vs. what requires escalation or commercial pushback. - Support customer audits, penetration test disclosure requirements, and on-site/virtual security review sessions. Internal Cyber Standard Adherence - Drive adherence to Omilia’s internal security policies across business units: data classification, acceptable use, third-party risk, incident reporting obligations. - Run targeted security awareness programmes for non-technical staff, with specific focus on data handling, phishing resilience, and AI tool usage policies. - Identify and escalate systemic non-compliance patterns to the CISO; propose pragmatic remediation plans that do not block business operations. - Maintain the internal security risk register for business-unit-owned risks (as distinct from technical/platform risks owned by Cloud Security). Third-Party & Partner Risk - Manage the security assessment lifecycle for new vendors, subprocessors, and integration partners, ensuring DPA and Security Exhibit obligations flow down appropriately. - Monitor existing subprocessor security posture and flag material changes (e.g., a CCaaS partner changing their cloud provider or incident disclosures). - Support the OEM and reseller channel on security onboarding: ensure partner-side obligations are understood and operationalised.

Title: Cybersecurity Assessment and Authorization SME Location: Washington, D.C. Job Description: Overview Please note that this position is contingent upon the successful award of a contract currently under bid. Global in service but local in approach, Nisga'a Tek is committed to high-quality service to those who defend us. Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing intelligence, IT, cyber security, training, logistics, administrative, acquisition, and background investigation services. Summary: The Cybersecurity Assessment and Authorization SME will serve as a cybersecurity Subject Matter Expert (SME) with regards to Assessment and Authorization (A&A) of information systems and all associated cybersecurity policies and procedures. This position is off-site/hybrid and based in the Washington, DC metropolitan area. The incumbent must be able to travel to Fort Belvoir, VA for meetings as required. Responsibilities Essential Job Functions: - Performs a DOD cybersecurity process while either authorizing an information system or serving as a SME for an information system undergoing authorization. - Possess an understanding of how the security controls identified in the NIST 800-53 apply to the process of assessing and authorizing a large organization&rsquo;s IT infrastructure such as DLA&rsquo;s, in which there is a compilation of large and small enclaves, AIS applications and outsourced IT processes. - Determines the applicable severity value for an identified vulnerability (e.g., non-compliant security control) and determines the possible ramifications on the system&rsquo;s current or future authorization. - Briefs senior management on the progress or results of an information system undergoing the Risk Management Framework (RMF) process. Qualifications Necessary Skills and Knowledge: - Knowledgeable in the cybersecurity of emerging technology areas such as Cloud and Industrial Control Systems (ICSs), warehouse execution systems and Operational Technology (OT) infrastructures. - Must have experience with the following programs of Microsoft Office Suite: Word, Excel, Access, PowerPoint, Project Management. - Attention to Detail - Ability to work independently and maintain tight deadlines. - Excellent communication skills. Minimum Qualifications: - Minimum five years of relevant Risk Management Framework (RMF) and NIST A&A experience. - DOD cybersecurity experience - Experience in assessing security controls and conducting authorization reviews for large, complex organizations. - Experienced in the general tenets supporting the overall DOD implementation of its authorization process, to include supporting cybersecurity policy, procedures, and processes. - DOD Secret Clearance and must possess IT-II Non-Critical Sensitive security clearance or Tier 3 (T3) at time of proposal submission. - CERT Personnel: Any team member assigned duties at DLA CERT shall possess a DOD TOP SECRET Clearance and must possess IT-I Critical Sensitive security clearance or Tier 5 (T5) at time of proposal submission. - Any team member assigned duties as DLA CERT Analyst will maintain CSSP Analyst certification. Preferred Qualifications: - Bachelor's degree in a related field. Pay and Benefits At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.