Job Closed

This listing is no longer active.

Community Health Systems Professional Services Corporation logo
Community Health Systems Professional Services Corporation

Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.

Remote Medical Scheduling Specialist - Patient Access Center

Call Center RepresentativeCall Center RepresentativeOtherRemoteMid LevelTeam 10,001

Location

United States

Posted

96 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Remote Medical Scheduling Specialist - Patient Access Center

Community Health Systems Professional Services Corporation

As a Remote Scheduling Specialist at Community Health Systems (CHS) - Patient Access Center, you’ll play a vital role in quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including: - Paid Time Off (PTO) - Comprehensive Health Benefits - Medical, Dental & Vision - 401k with company match - Tuition reimbursement Job Summary The Scheduling Specialist is responsible for supporting scheduling functions across assigned hospitals, clinics, or centralized patient access centers and will be the first point of contact for patients. This focuses on managing patient appointment scheduling, helping with general patient needs, and accurately communicating patient needs to the clinical staff through centralized call center operations. The Scheduling Specialist ensures communications and appointments are accurate, timely, and compliant with organizational policies while fostering effective communication with clinicians, patients, and leadership. Essential Functions - Completes accurate patient appointment scheduling across multiple clinics, depending on assignment. - Receives inbound communication from clinicians, patients, and staff via phone, text, email, and/or call center platforms to address scheduling needs, and handle urgent or emergent requests. - Assesses caller needs to identify urgent clinical matters for immediate warm transfer to clinic staff. For non-urgent requests (refills, clinical questions), accurately documents and route communications to the appropriate staff via the EMR. - Verifies patient demographics and insurance information, ensuring compliance with applicable requirements. - Research patient requests within the medical record, provide necessary information, and resolve inquiries effectively while maintaining patient confidentiality. - Monitors EMR in-baskets, call center systems, and related technology (as needed) to manage communication workflows effectively. - Provides timely and professional service to patients, providers, and facility staff, ensuring positive experiences and adherence to standards. - Performs other duties as assigned. - Complies with all policies and standards. - This is a fully remote opportunity. Qualifications - H.S. Diploma or GED required - Bachelor's Degree in Healthcare Administration, Business Administration, or a related field preferred - 1-3 years of experience in scheduling, operations, or healthcare administration required - 1-3 years of experience in physician/provider scheduling, patient appointment scheduling, or call center operations Knowledge, Skills and Abilities - Proficiency in scheduling software, EMR systems, and Microsoft Office Suite. - Excellent verbal and written communication skills with strong customer service orientation. - Delivers prompt, courteous, and knowledgeable support to customers. - Strong problem-solving skills and attention to detail. - Ability to manage multiple priorities in fast-paced hospital, clinic, or call center environments. - Knowledge of healthcare industry standards, patient confidentiality, and compliance protocols. We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

Related Categories

Related Job Pages

More Call Center Representative Jobs

Role Description Southern Showers is a high-end bathroom remodeling company specializing in luxury shower and bath transformations — and we’re growing fast! We’re looking for charismatic individuals with strong communication skills to join our team as a remote call center rep. In this role, you’ll be the face of our company, interacting with potential clients, making inbound and outbound calls, and setting appointments for our sales team. - Make outbound calls to customers interested in the products Southern Showers has to offer! - Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! - Meet and exceed daily and monthly targets. - Attend weekly meetings with your team and department leadership to discuss metrics and priorities. - Maintain accurate records of all customer interactions in our CRM. Qualifications - Clear, Fluent English speaking is a MUST - Excellent Communication Skills: Clear, friendly, and persuasive. - Sales-Driven Mindset: You’re motivated by goals and take pride in reaching them. - Ability to Handle Rejection Positively: You see “no” as an opportunity to improve. - Previous Call Center or Sales Experience: Preferred but not required. Requirements - Hours: Must be available M-F Benefits - $800-$3200 USD per month depending on performance - Work from your home office - Work with a growing team in a fast-paced industry - NO COLD-CALLING!

United States
$800 - $3.2K / month
Job Closed
Globe Life AO logo

REMOTE WORK Hiring Now | No Experience Needed

Globe Life AO

Work for a Fortune 500 company that rewards performance, invests in your growth, and provides a launchpad for a high-earning remote sales career. This isn’t just a job — it’s your path to leadership, income, and long-term success.

OtherRemoteTeam 51-200

REMOTE WORK Hiring Now | No Experience Needed We are currently scheduling interviews this week for a fully remote Work From Home position. If you are looking for a flexible remote opportunity where you can grow, learn, and build long term income, this may be a strong fit. No prior experience is required. We are looking for individuals based in the United States who are motivated, reliable, and open to developing new skills in a remote environment. Why People Choose This Opportunity - Work from home with a flexible schedule - Weekly commission based pay with performance bonuses - 80K average first year associates earned - Clear path for growth and advancement - Ongoing guidance and structured support - Fully remote with no commute This is not a temporary role. We are building long term remote careers. What You’ll Be Doing - Connect with clients through phone and virtual platforms - Share information and guide clients through available options - Follow a structured system designed for consistency - Keep organized records and maintain performance standards - Work alongside a remote team focused on results What We’re Looking For - Strong communication skills - Self motivated and dependable - Comfortable using basic technology such as email and Zoom - Reliable internet connection - Must be based in the United States - Open to obtaining a Life and Health Insurance license with guidance provided What You Can Expect - 100% remote work environment - Weekly commission based pay with bonuses - Flexible full time or part time schedule - Structured training and ongoing development - Support throughout the licensing process - Advancement based on performance - Recognition and incentive opportunities Important We are currently interviewing this week and prioritizing applicants who are ready to move forward. If you are serious about working remotely and building a long term opportunity, we encourage you to apply. Apply Today Applications are being reviewed as they come in. Qualified candidates are typically contacted within 24 to 48 hours.

United States
AO Globe Life logo

Immediate Hiring - Fully Remote Work - Full Training Provided

AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.

OtherRemoteTeam 1,001-5,000H1B No Sponsor

Role Description We are actively hiring and scheduling interviews this week for a fully remote Work From Home position. This is a legitimate opportunity with full training provided and guidance to obtain your Life & Health Insurance license. No prior experience required. We are looking for motivated U.S. residents ready to grow in a long-term remote career. - Communicate professionally with clients - Provide information and guidance - Follow a structured system - Maintain consistent performance Qualifications - Strong communication skills - Reliable internet connection - Self-motivated and coachable - Must be a U.S. resident - Willingness to obtain a Life & Health Insurance license (assistance provided) Requirements - We are looking for individuals who are serious about remote work, willing to become licensed, and ready to interview this week. Benefits - 100% Remote - Full training program - Licensing guidance and support - Advancement opportunities - Supportive leadership team

United States
Job Closed

As an Outreach Specialist, you are at the front door of the Motion MSK patient experience. Through proactive phone outreach, you’ll introduce patients to Motion, answer questions, and guide them toward the right next step in their musculoskeletal care journey. Spanish fluency is essential in this role, as many of the patients we serve prefer to communicate in Spanish. Many of the patients you speak with will be hearing about Motion for the first time, so your ability to quickly build trust and create a welcoming experience matters. This role is ideal for someone who enjoys meaningful conversations, thrives in a fast-paced environment, and is energized by helping people access the care they need. You’ll spend most of your day speaking with patients by phone while balancing empathy, professionalism, and performance expectations. The work you do shapes how patients first experience Motion and helps them confidently take their next step toward care. What You'll Do: Proactive Patient Outreach - Conduct high-volume outbound calls to targeted patients based on predetermined lists and attempt schedules. - Manage multiple outreach attempts per patient within defined SLAs. - Comfortably and professionally engage in phone conversations for the majority of your workday. - Navigate, guide, and regain control of conversations when necessary while maintaining warmth and integrity. Patient Engagement and Conversion - Introduce Motion MSK as a care solution to patients with no prior knowledge or experience with our company. - Build trust through active listening, validation, and personalized education. - Identify opportunities to tailor messaging based on patient needs. - Ethically convert patients into care while ensuring alignment between patient needs and care solutions. Documentation and Process Management - Maintain clear, detailed documentation in internal systems. - Capture information in a way that is easily understood and actionable for providers. - Track patient outreach status and next steps accurately. Scheduling and Follow-Through - Schedule first appointments for engaged patients within defined timelines. - Ensure timely follow-up and adherence to outreach and scheduling SLAs. Schedule & Location: - The schedule is Monday-Friday 8am-5pm ET, with a 1 hour meal period - This position is fully remote

United States
$17 - $24 / hour
Job Closed