• Acquisition of new members via engagement in community event activity to generate leads and referrals • Assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills • Servicing of existing members and inquiries related to utilization of their product, benefits, etc. • Cross selling ancillary products as well as any other applicable products to existing members • Retention of existing members • Maintaining knowledge levels with respect to CMS and states regulations • Ability to multitask, and effectively use computer while interacting with prospects and members via phone • Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)

• Responsibility for defined key accounts within our target industries (telecommunications, insurance, banking, retail, energy utilities). • Develop account plans with clear growth targets, pipeline and executive touchpoints. • Build strong, trust-based relationships with board members/CEOs and department heads. • Conduct executive and quarterly business reviews, create joint roadmaps and co-innovation initiatives with our key customers. • Manage the entire sales cycle including RFI/RFP responses, proposal strategy, business case/ROI, pricing/TCO and contract negotiations through to close (framework agreements, multi-year service contracts). • Analyze customer requirements and design solutions that deliver real value (Voice, Web, App, Chatbot, AI). • Establish long-term partnerships, drive cross-/upselling along the customer journey, and actively manage stakeholders across business units, IT, procurement and management. • Work closely with technology and sales partners (e.g., Genesys, Sprinklr, Parloa, Google), collaborating on joint campaigns and offer development. • Maintain a reliable pipeline, accurate forecasting and regular deal reviews; work closely with Presales, Delivery, Finance and Legal to ensure clean implementation.

• Developing new accounts and working with existing customers to improve sales penetration • Understanding Consultative Selling Process • Exhibiting Ability to Develop and Grow all Relationships • Skillfully Managing Customers and Geographical Territory • Willingness to Execute a Plan - Account, Product Line or Market Segment Driven – Sales in Showroom / Builder / Remodeler / Commercial / Hospitality / Multi-Family Projects

• Support associates with Bra Fit Training and selling of our brands • Communicate how essential and effective our lingerie is for women • Work with the company’s department store accounts to support the brands’ on-floor presence through retail merchandising execution • Responsibilities include visual merchandising, training, space negotiation, relationship building, communication, and presentations • Educate and work with each consumer/sales associate on current assortment, new product launches, promotions and events • Build Natori/Skarlett Blue business at each account, sell and promote the brand, and allocate prime floor space • Build relationships and strong partnerships with Sales associates, Managers, as well as Personal stylists, Customer Relationship Managers, Visual, Store Managers etc • Lead special events: Fit events for consumers in accounts, Contests for sales associates • Merchandise the floor and organize stockrooms to encourage and facilitate sales growth • Identify areas for growth, opportunities to gain space and market share • Communicate with Manager and Account Executives regarding store visits and account updates • Must have car.