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Cybersecurity Ops – Incident Response Manager
Location
United States
Posted
83 days ago
Salary
$162.7K - $195.2K / year
Seniority
Lead
Job Description
Cybersecurity Ops – Incident Response Manager
Coastal
• Stand up and lead a lean, highly efficient, and automation-driven Security and Threat Operations team, including hiring, coaching, and career development of analysts and engineers. • Establish operating rhythms (standups, metrics reviews, post-incident retrospectives) and standard operating procedures for response, containment, eradication, and recovery. • Build and maintain a Security and Threat Operations strategy in coordination with the CISO and other stakeholders, including software engineering, data engineering, and IT. • Develop and report on KPIs and KRIs for the Security and Threat Operations function. • Align SecOps processes to FFIEC/GLBA expectations and industry frameworks (NIST CSF and Cyber Risk Institute Profile). • Prepare evidence for audits/exams; provide clear, actionable metrics and board-level reporting on SOC performance, incident trends, control coverage, and risk reduction. • Partner with Legal, Compliance, Privacy, and Third-Party Risk on obligations and notifications. • Coach analysts on analytical rigor, bias reduction, and structured investigations. • Promote a blameless, learning-oriented culture that prizes speed, accuracy, and craftsmanship. • Own SIEM/SOAR strategy and daily operations; drive log onboarding, normalization, and high-fidelity detections across the entire technology landscape. • Serve as incident response commander for high-severity incidents; coordinate cross-functional responders in Infrastructure, IT, Engineering, Legal, and Compliance. • Build, maintain, and continuously improve standard operating procedures (SOPs), runbooks, and playbooks. • Maintain and exercise incident response plans through tabletop and similar activities. • Maturity evidence handling, forensics workflows, and case management; ensure accurate timelines and regulator-ready documentation. • Drive post-incident reviews with measurable corrective actions (people/process/technology) and executive readouts. • Own the vulnerability management lifecycle, ensuring coverage of vulnerability discovery, triage, and management across servers, endpoints, network, cloud subscriptions, containers/images, and custom APIs.
Job Requirements
- Demonstrated success operating in hybrid environments spanning on-prem AD, Entra ID (Azure AD), Okta, Azure, Microsoft 365, Zscaler, and containerized workloads/APIs.
- Hands-on expertise with SIEM/SOAR, EDR, log pipelines, and detection content development including tuning and QA.
- Proven incident commander for high-impact events; adept with forensics, scoping, containment, and executive communication.
- Strong vulnerability management leadership across technology areas, including risk-based prioritization and remediation orchestration.
- Familiarity with MITRE ATT&CK, cyber kill chain, and threat-led validation (purple teaming).
- Experience managing outsourced SOC/MSSP providers with measurable improvements to signal quality and response times.
- Excellent communication skills—able to translate technical risks into business terms and influence across stakeholders.
- Familiarity with scripting or automation tools (e.g., Python, TypeScript) to streamline operations processes.
- 8+ years in Security Operations, Incident Response, Detection Engineering, or Threat Hunting.
- 3+ years leading teams or programs.
- Bachelor’s degree in Information Security, Computer Science, or related field, or equivalent practical experience.
- Prior experience in a regulated environment (finance, healthcare, etc.) is strongly preferred.
Benefits
- Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle.
- Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions.
- Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs.
- Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly.
- Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents.
- Long-Term /Short-Term Disability (LTD): Income protection in the event of a long-term illness or injury.
- Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most.
- 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future.
- Paid Time Off: Generous vacation and sick leave policies to support your time away from work.
- Holidays: Enjoy 11 paid holidays throughout the year.
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